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Customer Ratings & Reviews

Your price for this item is $260.99
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The comparable value price is $289.00

Customer reviews

Rating 4.5 out of 5 stars with 482 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers commend the 14" Chromebook for its ease of use, excellent screen quality, and attractive price. Many appreciate its lightweight and compact size, along with the generally positive battery life and performance. However, some users express concern regarding the limited storage capacity. A few also mention that the memory and compatibility with certain programs could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 482 reviews
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    chromebook laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is very good and high quality and its light weight

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    happy with it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fast enough...quality construction...excellent display

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Grandma

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for money, Easy set up and use. Love Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great battery life. No issues so far. Kid loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect starter for the kid. Nicer than you’d think.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    H p laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic H P lap top would purchase this again...

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great first laptop for my son for virtual learning.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Christmas gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase works for what I needed it for.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    New HP Chromebook

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife who is quite happy with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hq came through! Thanks best buy!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a difficult time trying to pickup my curbside order. After the third attempt I contacted headquarters and they were extremely helpful and apologetic. Ill keep giving them my business since its probably not their fault and is a difficult time for stores right now during the pandemic.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP products are usually reliable

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Taking some time to get used to the chromebook and differences between it and a laptop, which I have used for years. Meets my needs, although limitations of a chromebook might not be for everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Thing I've Bought

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like it, although sometimes it take a minute to connect to the internet. I really like how you can download apps from the play store. So glad I got it it's creat for online school. Thank you Best Buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Chromebook laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's different than what I am used to with another operating system. So it takes sometime to get used to. Other than that, I really like how it starts fast, and as long as there is not a glut of people on the web, I can get on to site in a flash.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for simple use so far

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my son. Some of the apps I would like for him to have arent downloadable unfortunately due to the chrome book platform but most all his learning apps are accessible so it’s good enough. Get the silicone keypad cover for it from Amazon!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice for less than $300

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little chromebook. Nothing too fancy but love being able to get apps on the app store. It's like having a big phone. I would spend a little more money and get a touch screen though. Other than that, great for many purposes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and easy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is just what I was looking for. It’s easy to use has everything I need already. Ordered online picked up in store was ready in a few hours. The process was very easy and I didn’t encounter any problems during the whole process.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    HP Chromebook good prices but not the best I had

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Starts up fine every time and holds battery. The only issues I have is with the mouse pad and cause issues clicking on things and causes pages to shut down.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Basic chromebook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good simple computer. Bought it for someone with minimal computer literacy bc it was the simplest most limited system I could find. But if you want a computer for more than email, don’t get a chromebook.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp chrome book

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best chrome book I have had in my life. Hp is a good brand their laptops lasted longer. The only con I have with this laptop is that the power button don't respond quickly. It takes a couple of push to come on

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Chromebook at a great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well built, well priced, and performs well for the price. 14" screen is way better than the 11" screens common at this price point. Form factor is very similar to a MacBook Pro, in weight, thickness and size.

    I would recommend this to a friend