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Customer Ratings & Reviews

Your price for this item is $260.99
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The comparable value price is $289.00

Customer reviews

Rating 4.5 out of 5 stars with 482 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers commend the 14" Chromebook for its ease of use, excellent screen quality, and attractive price. Many appreciate its lightweight and compact size, along with the generally positive battery life and performance. However, some users express concern regarding the limited storage capacity. A few also mention that the memory and compatibility with certain programs could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 482 reviews
  • Rated 5 out of 5 stars

    ibchuklz

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding price for an outstanding laptop computer built by an outstanding company, HP and sold by an outstanding retailer, Best Buy. I couldn't ask for a better combination! Thanks HP! Thanks Best Buy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Chromebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Chromebook was easy to set up and for me to navigate through however I bought it to begin school and the INSTRUCTOR advised that it would be difficult to use for our educational purposes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP is a trusted brand, and this product did not disappoint. I purchased the chrome book for a friend that was in need of a laptop. I also purchased an SD card for additional storage. Eat product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Basic Computer for digital learning

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked this up for digital learning. Was decent foe the purpose that we needed it for. This is not something that can handle any serious gaming just for academics abs basic computing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Present for my mom

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great present for my mom. She needed something simple, fast, and connected. This was it. I got it for a great deal and she was very happy for it as she smashed her old one by accident.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surprisingly good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop because I’m tired of spending large amounts of money on laptops that will slow down in a few years. I don’t plan on any gaming, so for me this works. I recommend it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fair Chromebook

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good little basic computer - used by senior family member. Quite quick in log on and good for internet surfing. Only gripe - limited battery life - not near what I expected.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    dlh

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A gift for my grandson. I read all of the reviews and I expect it to live up to them. Will find out after Christmas. My experience with Samsung has always been good products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for Chromebook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my kids for school, great value for the money. Screen is bright and crisp, interactions are snappy and the build is solid. Couldn't ask for more for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift that is sure to be liked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm hoping that it'll be a five. Giving it as a Christmas gift so I'm not really sure but I was told that she would love it. Hopefully, what I heard from Santa was correct.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Customer Service

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dislike the -c forced to use the OS. I am comfortable with the learning curve required to use. The customer (Geek) clerk at the Return desk is outstanding.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Chromebook

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes some getting used to. All work is completed and saved online. I find it has more difficulty than my pc laptop in maintaining an internet connection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great if you want a chromebook

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first chromebook. Although it ultimately didn’t meet my needs, the system yourself was plenty fast if all you want is a web browsing machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Christmas gift!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Chromebook! Purchased for my daughter who is 6 and it is very easy her for to use! The price and quality is excellent. The shipping was very fast also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    decent laptop overall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    pretty decent laptop, however, one usb port is terrible. so be ready to purchase a USB for more USB inputs. lack of back-lit keyboard is another disadvantage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dela Grant

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Chromebook has many unique and encouraging systems. I am enjoying my new experiences with it. I look to do many fantastic things with the Chromebook.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Chromebook

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome chromebook. Purchased for my husband for Christmas and he is still loving it. ❤ No problems at all! Will purchase again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for kids’ school stuff breakdowns...

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All as described; just what is needed considering the kid I got it for- no sooner was his repaired, another ones broke! Right at test log in time too!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good device at good price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price, easy to set up. I replaced an old Dell Computer with this. It doesn't have storage, but I really only use it for email and searches.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Chromebook for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Chromebook for the price. Bought for a family member who wanted a "full size laptop" for browsing, etc. This does exactly what they need.

    I would recommend this to a friend