Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Main Content

Customer Ratings & Reviews

Your price for this item is $260.99
Clearance
The comparable value price is $289.00

Customer reviews

Rating 4.5 out of 5 stars with 482 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers commend the 14" Chromebook for its ease of use, excellent screen quality, and attractive price. Many appreciate its lightweight and compact size, along with the generally positive battery life and performance. However, some users express concern regarding the limited storage capacity. A few also mention that the memory and compatibility with certain programs could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 482 reviews
  • Rated 5 out of 5 stars

    Right on time

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    eLearning is only as successful as the resources used. My nephew was really happy to get a new laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3rd chromebook for yet another grandchild

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My granddaughter loves it so I'm happy with that. I have been pleased with Best Buy's merchandise.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great computer for its price

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bouth this for my mom. Very easy to use and friendly. It has its own app store. Not the best, but is ok

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Chrome Book Review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sorry to see the delete button and the cap lock button no longer exist. But glad the updated version has a non glare screen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Quality at a Great Price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Chromebook works great. Exactly what I needed it for. I wish it was touchscreen but who cares it gets the job done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice gift

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a Christmas gift for our autistic son and he loves it. We got a great deal on it too. Works perfect for his needs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Reliable

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter. She loves it for her school work. Seems to be reliable and has enough memory for her needs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Chromebook

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One one I received had a defect. Returned and it took awhile to get the replacement. The replacement works just fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Chromebook

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very intuitive and easy to sign into Google and set everything up. Works flawlessly. Great value. Picture quality very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Chromebook 14"

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for surf the net, watch movies, news, etc. Been using it for over 6 months. no complain here.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I don't know

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't opened this laptop yet because I bought it for my 6 yr old son for school. Hopefully, it's a keeper.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Edith's chromebook

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had trouble several times getting signed on. If this problem persists seriously thinking of returning to store. My granddaughter experienced same problem when I called her to make sure that it was not me. I am willing to continue learning on this chrome Oak so that I can give a better review. I have usedHP computers for years and chose this because of previous experiences.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fast, economical and quality laptop for online use

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and responsive laptop for normal online browsing and entertainment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for distance learning

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This chrome book has been exactly what my son needs for distance learning. It’s easy for him to use and very fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP laptop was a great purchase. It works smoothly, the internet is good and the apps are helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Chromebook

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Chromebook. Thank you Best Buy for the convenient curbside pickup.

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 3 out of 5 stars

    Awesome device

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No storage is the only downfall. Makes for a perfect student device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop. Can’t beat HP products.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my daughter. She loves it. Happy, Happy, Happy!!! I’ve been using HP products since the mid ‘80s.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Still use it after 2 years

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little device to have in the kitchen while cooking

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chromebook

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a Christmas gift so I’m sure it’s great but can’t review!

    I would recommend this to a friend