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Customer Ratings & Reviews

Your price for this item is $260.99
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The comparable value price is $289.00

Customer reviews

Rating 4.5 out of 5 stars with 482 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers commend the 14" Chromebook for its ease of use, excellent screen quality, and attractive price. Many appreciate its lightweight and compact size, along with the generally positive battery life and performance. However, some users express concern regarding the limited storage capacity. A few also mention that the memory and compatibility with certain programs could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 482 reviews
  • Rated 2 out of 5 stars

    Lap top

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So many things to list. Battery dies fast also, just expected more I guess.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Chrome Book

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not like the Chromebook; ended up returning and purchasing an HP.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Junk

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this item in October and it stopped working in April.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Chromebook

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked good from December 1 to December 13 now won’t turn on

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Defective Bluetooth

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thos Chromebook Bluetooth does no connect to my speaker neither to my phone, it is disappointing. I did not expect to receive defected Chromebook. Cannot connect to any of the other via Bluetooth

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Set it up and turned it off. Now it's dead...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Turned on and set it up. Turned it off to charge over night and it wont turn back on. Even after a soft reset. Sending it back and will try this model one more time, I hope I dont regret it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    very poor quality - screen does not even turn on

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen does not even turn on receipt of the product. Very poor quality control. It sucks that I need to go back to the store and return this junk, what a waste of time.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Avoid

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wifi card failed just after a week . Recieve a replacemt laptop again the wifi card failed. The laptop looks nice but contains shoody components beware

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Felt like a toy. Never gave it a full chance because after connecting to WiFi it kept shutting down for no apparent reason. I will stick to Apple for now.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this computer around the holidays for my middle child and it stopped working. This is the second computer same make and model that just stopped working. This is crazy! Don’t waste your money

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst thing I ever bought

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst thing I ever did was buy a chromebook for everyone considering chromebook just know the os does not support a lot of what you might need don't fall for the best new thing routine.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Total JUNK

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a joke as far as a computer goes, Slow, Freezes, No memory.. Wished I would have read all reviews instead of just Bestbuys.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wifi disconnected every few hours

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have this chromebook for almost 3 months, internet disconnected only on this device every few hrs of using, very annoyed

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sent it back. Screen went black and would not turn back on after the first startup.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Chrome lame

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can not use for uploading videos from zoom although the Best Buy rep said i could use for what i needed it for

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unhappy customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had less than 2 weeks and already not working. Very disappointed!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Returned

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So limited it was not worth keeping. When setting up found what the limits really are.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I exchanged this for a windows based laptop. It is more suited to my work.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s lasted me years with a lot of falls and accidentally being thrown off the bed when mixed in the covers :) I use it every day and at night leave it on with YouTube to fall asleep so the battery never disappoints

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Nice display, high-quality sound, awesome value

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't complain about this Chromebook as I picked this one for $159 (including tax). Awesome value, so far- liked it. The screen is awesome and the keys are pretty responsive. The sound quality is much better than the average 300-500$ laptops. Good battery life. The only downside is - this is a Chromebook and the OS is not good enough. For minimal use, I highly recommend it.

    I would recommend this to a friend