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Customer Ratings & Reviews

Your price for this item is $260.99
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The comparable value price is $289.00

Customer reviews

Rating 4.5 out of 5 stars with 482 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers commend the 14" Chromebook for its ease of use, excellent screen quality, and attractive price. Many appreciate its lightweight and compact size, along with the generally positive battery life and performance. However, some users express concern regarding the limited storage capacity. A few also mention that the memory and compatibility with certain programs could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 482 reviews
  • Rated 5 out of 5 stars

    Great buy!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer works great. I bought for my daughter for Christmas to do her virtual learning on. The price was perfect. Its a great size for a computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chromebookd

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy with my Chromebook. What I am not happy with is myself because I didn't wait one more week to order it. I could have saved $140!! I'm very disappointed in that. I don't think it would have been asking too much to give me a refund. When I asked Best Buy about it, they said I could return it to a store (there isn't one for a long ways) and then order it at the cheaper price. Since it was out of stock before, I didn't want to try that and probably have to wait until after Christmas. My old Chromebook was worn out and I needed the new one!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    perfect as a backup

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Works great and no issues so far. Like that I have one laptop that will continue to be fast without loading it down with files.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    good for browsing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    light weight good for browsing and initially little bit issue with touch pad due to old habit on my old laptop. but its worth what I paid.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Desktop transition to this little guy going well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 1st Chromebook and I think it's pretty nice. Coming from a desktop it's taking me a bit of time getting used to not having certain buttons that come on a standard keyboard (ie: delete, home, end). However there are definitely ways to get those options by using combinations of keys. Honestly watching a Chromebook for Dummies video would probably go a long ways. I am happy I got the 14" screen instead of the smaller 11". Overall I am enjoying this purchase and look forward to getting more familiar with the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice easy to operate.. It was bought as a christmas gift for my 12 year old son... Screen is perfect size fir what he needed it for!!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    E-Learning Gem!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Welcome to the world of E-Learning. This computer was a nice upgrade over the school's chromebooks. Perfect for E-Learning and the day to days.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Unbeatable price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth the money when I got it on Black Friday for around $130 open box condition. The screen is very pretty. You cant beat the price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're just looking for a simple computing device, like browsing the internet, answering emails, etc., this should be plenty for your needs.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great for e-learning

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for e-learning. Got this for my son so he can do his e-learning. Nice and lightweight, added a 128gb thumb drive and he's good to go.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Mr. Louis Stempler

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the simplicity yet quick response time. Very user-friendly. Retired now, don’t need huge memory and capacities as when I was working.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    blondy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the HP chromebook - handles all my needs easily. I replaced a chromebook I had forever because of updates. Best buy for the money.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great laptop!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the easiest laptop I have ever set up! (Which was great, because it was a Christmas gift for someone ‘scared’ of electronics!)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My review 12/20

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very nice computer for the price. This unit is very functional and requires little skill to operate. I would recommend it to others.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Chromebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This chromebook was super fast and i had no problem with wifi and I love the overall makeup of this laptop definitely a winner.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good chromebook. Great price. Very happy with this purchase. And it was a super quick delivery.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Laptop for my Kiddo

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for my kid. Simple to use and what you would expect from a Chromebook.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect for my eight year old

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my eight year old in third grade and her virtual online school. Cameras great sound is great easy to manage and maneuver

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great prrice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a Christmas Gift so I wont know until Christmas how it is..but I, myself own an HP and find it to be excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good Chromebook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chromebook is the way to go if you just need to access the internet or email. HP makes a good one for a very competitive price.

    I would recommend this to a friend