Customer Ratings & Reviews

I bought this for my daughter for Summer School. Didn’t even last a week before it just stopped charging. Very disappointed as it would have been perfect for her.

Not sure how to use the mousepad. It’s a nice Chromebook although.

Bought on line. Wasn't told that it was not like a normal laptop so files could not be downloaded. Ended up purchasing another computer and had to return to the store three times.

It’s average at best. Great for young kid for their school work. But, you get what you pay for.

Do not buy this laptop, lacks horribly. You cannot use more than one app at the same time because then it freezes and you have a hard time turning it off or on.

This is the first time I've used a Chromebook, and I'm impressed. It does just about everything that I normally do on a much higher powered and much more expensive Windows laptop. If you're a user of social apps, video watching, movie streaming, writing content, light photo editing, maybe some simple games then this Chromebook would work for you. But it's not for programs or games that require computing power or greater on-board memory or storage as this Chromebook has only 4GB memory and 64GB storage. The main PROs of this Chromebook are of course price, and the wide range of apps that can be downloaded. Social apps like X, TikTok, and Instagram; and streaming apps like Prime Video, Netflix, Max, Spotify, and Hulu; and work apps like Zoom, LinkedIn, and Microsoft 365. Other PROs include - ability to sync with an Android phone; ability to CAST to your TV; access to Google Cloud stored photos; ample number of ports including 1 HDMI, 1 USB C, 2 USB A and 1 headphone jack; and on a home network the ability to access other files and storage. With the SMB File Share feature I was able to access my NAS (network attached storage) which means I have access to all my other files and photos saved on my NAS and can save files from the Chromebook to my NAS. So, the 64GB storage capacity on the Chromebook is no problem (unless you need more on board storage for large programs). Also, if you don't have an NAS, you can always use a USB memory stick for extra storage. There are a few CONs on this particular Chromebook - The display, although it's HD 1366x768 resolution, it's a grainy matte panel that has to be viewed at the correct vertical angle, so the colors don't fade or darken; side viewing angles are okay. The audio is not the greatest, although it's stereo, the speakers are Meh. Also, there's no backlighting on the keyboard. Bottom line - This Chromebook seems a bit pricey for how it's equipped, there may be better deals out there. But I would actually spend a little more and move up in class and to get one with 8GB memory, 128 GB storage and a FHD 1920x180 touchscreen. But that's based on my needs and wants. If you don't need the upgrades, this one works just fine, and you'll save a ton of money compared to buying a regular laptop computer.

It did not do what I wanted, and took over 10 days to be delivered to me.

the quality is not good. Right off the bat this computer was very slow.

Barely works, not worth the cheaper price. Wait and save

Tried to set up and it would not allow me to without an account which I do not have.

Purchased for my husband so it only has his medical records and anything that pertains to him. The battery last many days. He likes that it is a compact size and convenient. Just opens and starts to work or continue where he left off.

Wanted it for basic use and was just to slow for even that.

its slow, mouse pad terrible, run for your money..

The HP 14a-ne1013dx is a 14 inch Chromebook which features an Intel Celeron N4500 processor, 4gb of LPDDR4X SDRAM and 64 gb eMMC storage. This specs are well suited for a laptop operating Chrome OS as it is mainly a cloud bases system that is not to processor intensive. The Chromebook has a USB A and C port as well as an HDMI port and headphone jack. Build quality is very nice as the Chromebook feels solidly built for the price point. The Chromebook can be charged with the included 45 watt usb C block or with any appropriately powered USB c charger. Keeping in mind that this an entry level computer price at around $300. I feel HP could have done slightly better with the screen. The HD LED display features 250 nits of brightness with pretty limited viewing angles. It's suitable for simple web browsing and YouTube videos but it lacks sharpness for my everyday use. I have set this Chromebook up for my son so that he can use it at home when he does not have his school device. He loves using it and it able to practice his typing on an actual keyboard rather than an onscreen password. Initial set up was great and simple. I was able to choose setting it up for my child with the proper controls. Overall I would say that HP did a great job delivering a 14 inch entry level Chromebook that is great for everyday home use for basic everyday tasks.

The HP 14" Chromebook is a nice budget friendly device. It comes with an Intel Celeron processor with 4GB of RAM Memory and a 64GB eMMC hard drive. The device comes well packaged which helps keep it from getting damaged during shipping. It comes with a USB-C charging cable, which is quite long. This will definitely come in handy when the power plug is not very close to the device. The device has quite a few ports. It comes with a USB-C port, 2 USB A ports, Headphone jack, HDMI port and a Kensington lock. It comes with a large 14” screen. The screen is decent quality. It’s not the best, but it’s also not the worst. It was a pretty good keyboard. The keys on the keyboard are well spaced out and the keys provide good key travel. There is no backlighting on the keys. Therefore, trying to type on the keyboard in very dark environments would be a challenge. The trackpad is responsive and easy to use. My only gripe with the trackpad is that I hear a subtle clicking sound that is audible after I click it. I don’t think it’s a dealbreaker but it’s something I notice while using it. The speakers are pretty good. They don’t have a lot of bass but they’re good for most use cases. The speed of the device is pretty good. I wish it was a tad bit faster but it gets the job done.

My experience with the HP Chromebook has been surprisingly positive, especially considering its budget-friendly nature. From the moment it arrived, the adequate packaging ensured it was well-protected. Inside, I found the Chromebook itself and the charging cable – everything you need to get started. I'm typically not a fan of folded instruction manuals, but the one included was straightforward and to the point. It served its purpose perfectly for a quick overview of features, and I haven't needed to reference it since. One of the first things that struck me was the exterior finish. It's a textured matte finish that feels great and, most importantly, doesn't show fingerprints. This is a huge plus for anyone who hates constantly wiping down their devices. The port selection is excellent. The inclusion of an HDMI port alongside the USB ports is incredibly useful for us, as we frequently cast content to our television. This eliminates the need for adapters, which is always appreciated. The keyboard is exceptionally comfortable to type on. It shares the same matte finish as the exterior, providing a pleasant tactile experience. It's also remarkably quiet. My only wish is that it were back-lit, which would make it perfect for low-light environments. The keyboard includes a search button, which has been very convenient and useful. I find it easier to use for finding apps and files than the Windows search function. Setting up the Chromebook was a breeze. All my Google apps loaded quickly once I connected to my account, which speaks to the seamless integration with the Google ecosystem. I was also genuinely impressed with the browsing speed. Pages load quickly, and overall performance is smooth and responsive. The cleanliness of Google Chrome OS is another major advantage. There's no bloatware, and everything feels streamlined and efficient. I also appreciate the lack of concern about hard drive storage, as most of my computing is done online. Finally, the battery life is excellent. I've been able to work for extended periods without needing to recharge, which is perfect for on-the-go use. Overall, the HP Chromebook delivers a solid user experience with its comfortable keyboard, fingerprint-resistant finish, and fast performance. While a back-lit keyboard would be a welcome addition, the device excels at its core function: providing a simple, efficient, and enjoyable browsing and online computing experience. This is a great everyday Chromebook!

I love my HP chrome book ..it has google and google docs..which i need for my classes. The battery lifebis amazing along with a clear visible screen.

Fast and cute, able to get everything done speedy.

As far as Chromebooks go, this was just ok for me. I feel for the price; this missed the mark though. The screen is not even full 1920x1080. It is 1366x768. I would expect this day and age to have at least a full hd 1920x1080 screen. This is not touchscreen either. One reason I would think about a Chromebook is that they allow you to download mobile games. So, me personally I would want my Chromebook then to at least have a touchscreen. I would also want it to fold back so that the keyboard is behind it or could be used as a stand in a V shape. This also does have 2 USB-A ports, an audio jack, an HDMI port and 1 USB-C port. However, the USB-C port is used to charge. I do not know why they did not provide another USB-C port that could be used while charging. I just feel like I can get more out of a cheaper laptop or tablet so why would I want this. For the price point I also feel there are other Chromebooks that have more to offer as well. The only couple good things for me, is that this does boot up fast and it is lightweight, slim and easy to pack to take with you. But I guess for me, I feel a Chromebook should be that happy middle point between a tablet and a cheaper laptop. Touchscreen, keyboard can be folded behind, better screen resolution. This does not have any of those things.

I've only had this chromebook just over a month. So far everything seems good. This is to replace a full sized desktop computer. I wanted something more compact.