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Customer reviews

Rating 4.6 out of 5 stars with 1439 reviews

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  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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92%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 1,439 reviews
  • Rated 2 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using a laptop computer for many many years...maybe this Chromebook might not be my type. the right click on the pad is not working. Not sure if that is how it is made and ,,,,

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    This sucks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I HATE I GOT THIS This product is very dull Not something im proud to have

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Slow with a horrible screen

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t waste your money. It’s slow and screen is terrible. Buy a Mac.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the worse thing that you can buy. I bought this and on the same day the screen turned off and it didn't turn on anymore

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no idea if it works. I never even opened it. Saw that it didn't have a port for printer and tried to return it but the return window is 15 days. 15 days! I can't think of another business that gives such a limited return time. Now I am stuck with a laptop I can't use.....

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didnt last me 2 months before the power cord bo longer charges the battery.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ughhh

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible, i was 2 days too late to gget a cash refund !

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Hp chrome book

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer worked well but wasn’t compartible with what I needed

    I would recommend this to a friend
  • Pros mentioned:
    Portability
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Fine for light work but can feel sluggish at times

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pro: -Lightweight -Google ecosystem -Can use Linux Con: -Feels laggy -Low Storage -Touchpad seems less responsive -Gets warm The laptop is light with an all textured plastic body. Even though it’s sturdy, it does feel somewhat cheap. Not sure how durable the plastic is, but mine already had a scratch out of the box. There’s two USB ports and one USB-C port, which is also used for charging. There’s also an HDMI out and a headphone jack. There’s no vents and so far I haven’t heard any fan noise kicking in, but the downside is that it gets warm rather quickly. Even when not really doing any task, it gets warm enough that if you have it in your lap, it can start to feel uncomfortable. The screen is fine. It’s not the brightness but enough to do work tasks and good enough for watching videos. The speakers are, again, good enough to get by but they do sound hollow. Using the touchpad was somewhat annoying. The outer edges don't seem to register touch so there are a lot of missed clicks. Using Chrome OS for the first time, it took a bit to get used to it when coming from Windows. Your choice of software is much more limited. If you mostly use apps within the Google Ecosystem, then this is a viable option. A nice thing is that a lot of the Google ecosystem is cloud based and doesn’ need to be installed, which doesn’t eat into the limited storage. There are more apps available on the Play Store, but some apps are only available as mobile versions so it doesn’t look great on a laptop. Apps like VLC player don't work that great compared to its desktop version. Since Chrome OS supports Linux, more choices are available if you’re willing to mess with Linux and the terminal command prompts. Performance varies with this particular model, which leads to the one of the negative. Given the specs, the laptop can feel laggy even doing simple tasks. While booting up or waking is snappy, opening chrome or loading YouTube feels like it takes a second or two longer than it should. It can’t really do heavier tasks other than browser based apps or streaming. Battery life is good. In the few days that I’ve had it, I only needed to charge it once with intermittent use. Watching videos and browning around did impact the battery life that much. For the intended use and price, I think it’s enough for school or office work. It’s light and the OS isn’t too demanding. Main complaints are that it does feel sluggish at times, it gets warm quickly, and the touchpad is not that responsive.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Too good to be true.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This chromebook is...fine, but not suitable for multitasking. And when I say multitasking, I was not able to sufficently run google documents or drive, while having youtube music going. It seemed to stutter and have a hard time with any type of media.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Regretting my purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a really not the best bay I have made. This is a poor/average quality computer. Honestly, I am regretting this purchase.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not bad for a couple hundred

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its good for a chromebook for badic tasks but dont have high expectations

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Okay computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer runs very slow. You get what you pay for. It is good for basic needs

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ok ok

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Little bit hang when doing multiple activities together

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not the worst, but wouldn’t recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a great device. Doesn’t have basic necessities of laptop. You’re getting what you pay for honestly.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Manager was Rude to me. I just want a working Lapt

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased my laptop in June and I have had it serviced 3 times, The manager she was very rude and condescending, I just not had a great experience at all.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dont buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color in the screen is the worst do not recommend

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps on messing up and it’s sucks why buy it again

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not bad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its was a little weird functionality wise i didn't like all the apps

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    So. Freaking. Slow.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for basic word processing and minor web surfing. At $150, I think I overpaid. This thing takes forever to open a new tab. Oh, it'll get there. Eventually.

    No, I would not recommend this to a friend