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Customer Ratings & Reviews

Your price for this item is $199.00
The comparable value price is $329.00

Customer reviews

Rating 4.6 out of 5 stars with 996 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers are delighted by the overall performance, portability, and battery life of the 14" Chromebook. Many users find that pages load quickly and the device is smooth and responsive, boots up fast, and is very easy to use. The long battery life and lightweight design are also appreciated. However, some customers wish the screen quality was a little sharper.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 996 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love the laptop! And i got it at almost half off! Everyone was kind and very helpful when picking it up from the store!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Satisfied customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for college students battey life last a very long lke

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    As described.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with the condition and the speed this was delivered. It is great to have an option for a more reasonable price since I only need thia for basic use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you, Jeremy!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The advice i got from the agent that assisted me was out of this world. Jeremy, i remember was his name. He listed attentively. And he asked questions to follow up and oh, he came up with the best advice ever! Thanks Jeremy... im happy happy and oh so happy! Kudos to you Sir!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    10/10 Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny! I use this laptop for work and school. The transition is flawless.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    the best purchaser so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it perfect just wanted I needed amazing it covers all my daily needs! able to complete IT work with a breeze

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Chromebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Chromebook is so awesome. I love it, its perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing product and value!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband purchased this one for his work computer after I’ve had mine for years and it’s still working amazing! My computer is used by our children for homeschool as well so it’s seen sticky fingers and not ideal handling. If you want a computer that will do the basic needs and have a long life this one is for you!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Hp Chromebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for school, very good starter laptop I haven’t had any issues

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s perfect for schoolwork. I’ve had no issues at all.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good computer for a good price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer had been very good I love it good for school and has storage and good extensions

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The Chromebook has been a blessing to me.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is my companion and I enjoy using it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chrome laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been one of the best devices I purchased this year for my school very reliable easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design, Overall performance
    Cons mentioned:
    Screen quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Solid Chromebook that feels like a normal laptop

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m fairly impressed with both the Chrome OS platform and the performance and quality of the HP hardware I’m reviewing. The HP 14 Chromebook has a gorgeous design that looks like a normal business laptop. The grey color scheme looks great, and the quality of the finish competes with mid-grade Windows OS laptop. Despite using somewhat low spec processor, RAM and memory capacity, the performance is still pretty good due to the excellence of the Chrome OS platform. That is because the Chrome OS relies on using cloud computing technology, which makes it very efficient in optimizing limited on-board system resources. If you are an Android phone user, you would feel right at home with the Chrome OS user interface. The downside to cloud computing tech is that local storage is not a priority, so subscription to Google One services, while it’s not required, would enhance user’s experience greatly as it would solve the problem of having limited local storage. As is, the 64GB on board eMMC storage is ample of capacity to download and install many apps from the Google Play store. The build quality is good. The laptop uses durable material. The monitor hinge seems durable enough and the monitor can even lay flat on the table. Despite its 14-inch form factor, the laptop still feels light enough. Screen quality is typical of what you would expect from any laptop within the same price range. It’s useable and will do the job just fine. However, colors are muted, and the viewing angle is limited. It has plenty of brightness, which I really like. Bottom line is, I need to remind myself that this Chromebook is what one should expect from a laptop that sits at the upper entry level/ bottom price range. In terms of user experience, I enjoy using this Chromebook. Chrome OS comes with built-in anti-virus and malware protection so in most cases one does not need to pay for an internet security subscription. Audio is loud enough so streaming videos from Youtube is an enjoyable experience. The audio is good for listening to podcasts with ample volume and sufficient clarity, but the speakers are typical entry level ones, so music listening is not as enjoyable experience. Since this is a Chromebook, the preferred business app is Google workspace although you can still work with Microsoft Office through its web browser application. Importing your MS Office files to Google workspace apps is as easy as uploading all your files to your google drive. The Chromebook comes pre-installed with Google workspace so there is no need to install the mobile app version from the Google Play store. Although the laptop uses Intel Celeron, there is enough processing power for the Chrome OS to make user experience enjoyable for both business and entertainment. There is a front facing camera for video conferencing and again, the image quality is what one should expect from an entry level laptop. Battery life is also good, typical of Chrome OS laptops. I’m impressed with the availability of connectivity options and the wide range of ports. Of course it has Wifi and Bluetooth, but the fact that the laptop has both USB-C and USB-A as well as audio jack and HDMI port is just awesome. There’s plenty of connectivity options there, ready for both business and entertainment. Bottom line is this is a great Chromebook for those who know what to expect from a Chrome OS machine at the given price range. This Chromebook is a massive upgrade from the ones kids use in public school. Like: Great design and look Chrome OS rocks User experience of a normal business laptop Plenty of connectivity options Don’t like: Muted color display Limited viewing angle

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was good. I love the color of this laptop it works well. I like it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Get you one!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product will buy again. The pickup was nice and smooth.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Chromebook

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer chromebook is very good,es lo mejor y super rápido

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best Chromebook

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves this chromebook. Screen clear. Speed fast. Lightweight. Touchscreen has not given my son any issues.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design, Overall performance
    Cons mentioned:
    Screen quality
    Tech Insider Network Member

    Rated 4 out of 5 stars

    HP delivers: Chrome reliable, secure, versatile

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP Chrome 14a-ne1013dx Laptop : 14" Chromebook - Intel Celeron - 4GB Memory - 64GB eMMC. This 2025 version of HP’s well regarded Chromebook contributes to HP’S reputation for solidly built, nicely designed and good performing laptop. As expected, the Chrome operating system is easy to use, secure. and can access an immense library of applications. The important stuff is all here. And the decisions HP has made makes this 14” portable inviting for professionals looking to simplify their lives and students wanting to minimize the effort to do research, manage assignments and lighten their expenses. SETUP takes only minutes, requiring the usual network name and password (WiFi 6 is available), and it asks if you’ll be adding an existing Google eMail account or creating a new one. Without these you get only guest privileges. You can also simplify set up of your new laptop using personal info on your android phone. The account and a new device also allows a default amount of free storage, ensuring your files are safe and accessible from anywhere. Ports available on this HP 14” laptop include on the right side a USB-C port which also doubles as the charging port (45 watt power supply brick included), a USB-A port and a headphone/microphone jack. The left side includes an HDMI 1.4b output (for supplemental external monitor) and another USB Type-A port. Wireless access is available with that Wi-Fi 6 radio and Bluetooth.The laptop casework is a substantial and textured recycled plastic case. It has a very nice feel. USER EXPERIENCE: I may be an unusual Chromebook user in that I am here for the unique utility Apps I can get from the Play Store, simple writing Apps for the short-form reporting I do, and the extended time I might use the HP for a supplemental screen for viewing sporting events. As a computer user, with only intermittent use, it is nice to have a device that is easy to familiarize myself with quickly and just as easily pick it up again a week later and everything still feels intuitive. The Keyboard is comfortable, reliable, with a predictable feel with the track pad having the same description. But, I’d like to emphasize to the HP folks, I rely on those key labels and the contrast is far too low for my aging eyes. Backlighting is ideal, but more contrast is a huge help. I had no trouble loading in a VPN (SurfShark), my favorite alternate browsers (although they may display like a tablet or phone layout) and all types of media apps. Everything works with little fuss. The screen was my least favorite element in this laptop, because this LED design had a tunnel-like window of colorfulness and contrast. When I was seated with the screen carefully set directly in front of me, it was very nice. But I guess I move a lot in front of my computer, and I also try to view media from the side. Those two behaviors can make getting the best image difficult with this screen technology. Emphasis should be on my bad viewing behavior, so my experience will be unique. Audio is average, certainly serviceable for YouTube videos and sports events, but definitely not adequate for movies or music. Get good earbuds or headphones or a desktop system if this is important to you. Battery life was very good. I’ve wandered around my home for hours, closed up without shutting down, and continued my activities for a few days, off and on, with little lots of battery life to spare. I was especially surprised by the usefulness of what might seem like limited memory and storage. Chrome OS and the related Apps are very efficient, allowing for multiple Apps to be open and several windows active without slowing down my work. That’s a nice surprise. And, of course, Google offers reliable, secure storage on the cloud for free, and much more can be purchased for reasonable fees. SUMMARY: I’ll repeat myself. The HP Chromebook is a nice surprise. It has no bad behaviors and does nothing to remind you it’s a basic computing device. It does the important stuff well. And by important, I mean it is the ideal Web terminal, it provides access to a library of media, tools, utilities, limitless storage on the cloud, and authoring software, all while demanding little effort on my part, little expense and few compromises. I can recommend the HP Chrome Laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked well. Also had affordable prices for student

    I would recommend this to a friend