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Customer Ratings & Reviews

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$209.99
Save $89.01
Comp. Value: $299.00

Customer reviews

Rating 4.5 out of 5 stars with 2942 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers appreciate the 14" Chromebook Laptop for its ease of use, overall performance, and affordable price. Many users also praise its impressive battery life, speed, and convenient size and weight. The sleek, modern design is another aspect that customers find appealing, while a few have experienced issues with the operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 123 Showing 2,441-2,460 of 2,942 reviews
  • Rated 5 out of 5 stars

    Tommygoodlife

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed something to connect with work as I'm a writer it's printer compatible Im happy thanks

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my grandson loves it .he dose homework and talk to his friends on it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chromebook

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My step daughter absolutely fell in love with her Christmas gift

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great for school age

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this for my daughter in middle school and it works perfectly and she loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As expected functionality for chromebook. Google. Keyboard camera & mic all ok

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great for price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xmas gift, Great for student! Lightweight, easy to use,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What I needed, when I needed it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good ports. Happy with the availability. It drives my content consistently.

    I would recommend this to a friend
  • Cons mentioned:
    Operating system

    Rated 1 out of 5 stars

    bad computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's slow, most of the games will not play. They will download to eat up your memory but you cannot play them. I went through 2 brand new ones before I got this one and the man at Best Buy had to go do something to it before it would work. They will not install their own operating system. You will only be able to sign on as a guest. Which means you can't set up anything that requires an administrator. I was and am very disappointed in the computer.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Chromebook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish it was touchscreen but i knew what i was buying so overall satisfied with product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas gift for the grand daughter.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grand daughter loves it. Great price for a great product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP Chrome Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The letters on the keyboard are too light. Wish they were black.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great chromebook for the price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HP chromebook is great. The keyboard is a little stiff yet, as you use it they soften up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesomeness

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is great, i absolutely love it!!!!!!!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    So slow - it never gets used

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this for our son just to get him access to school stuff and to get him typing more and just the basics. He NEVER uses it since it is just so slow! I would recommend to spend more and get something that will be used. I should have known, you really do get what you pay for.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Hp laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was perfect best offer ever laptop works great awesome display

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Keyboard layout sucks and is too hard to fix.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the unit as a backup for my daily driver laptop. I was disappointed. The hardware is on par with other laptops available on the market. I HATE the keyboard layout of the Chrome OS. I am accustomed to a standard, USA English keyboard, and this machine drove me nuts. I ended up replacing the operating system with Fedora Linux and hacking the keyboard layout to make it usable for me. Now it sits unused in a bag because it's just too much trouble to mess with.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Hp chromebook

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hp chromebook works well specially if you need it for office use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loved it! Perfect for high school, great reliable laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have item

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about Best Buy’s in and out service and the computer is so awesome

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    I guess you get what you pay for.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's cheap for sure, but to make up for the pretty small screen, they did away with the number keys on the right. That means there are no Delete, Page Up, Page Down, Home or End keys. The picture quality is ok, not great, and the sound is bad unless you use earphones. Also, the calculator doesn't even have a percent key, etc., etc. It's sort of like a Fisher-Price Chromebook. Even the Acer I bought four years ago was better than this.

    No, I would not recommend this to a friend