Customer Ratings & Reviews

This is the 3rd one I purchased and it’s broken in 3 months I should win the 400 so I can get a laptop that will actually stay in one piece

Everything turned out great! I'm excited to purchase more electronics from you all. Thank you for providing me with a quality Chromebook.

It's small and compact, perfect for my small business, BUT it is incredibly slow. For now this will do until I can afford to upgrade.

This laptop is trash. It worked well for the basics at first but only lasted a year and when I tried to take it back for the 1 year guarantee policy they refused to take it back and fix it. When it hadn't even passed the one year warranty. I fought to get it fixed and when they sent it back it worked for about a week and then stopped working again. I paid over $300 for something that didn't last as long as it was suppose to.

It worked Ill give it that didn't crash like other laptops of this price I just don't like Chromebook in my opinion as its not supported with a lot of downloads and other programs.

It’s a little small but honestly if you have a kid it will work really well for school

Runs extremely slow and I cannot use the camera when on zoom. Got it on sale so I am assuming they knew they have issues. Good for kids who use it for 1 thing daily.

Why have a google play app if you can’t use it? You can’t play jack on it and Steam doesn’t like it. So overall, it sucks.

My wife loves it. I had been looking around and comparing prices, well Best Buy won out. Thank you goes out to the sales associate, his expertise was awesome.

Really nice little laptop but unfortunately it didn’t work for my needs. I originally purchased it to use with my silhouette Cameo, but it wasn’t compatible with the software needed, so i had to return it.

Fairly glitchy laptop, but i guess thats what happens when you cheap out on a laptop. Takes a lot to run youtube smoothly.

Item does work, was expecting more but it's an ok starter lab top for school. Was also charged twice for this item and it took two weeks to clear an authorization hold so they say. It ruined my back account and I had to pay my own overdraft fees after I definitely told the supervisor for best buy several times my situation! I would not recommend online shopping or even shipping here at all at this point they have ruined my hair thoughts if this company!

Bought this to be used as a travel laptop so it is basically used to just surf the internet and check emails while on trips so it works perfect for that

The first one was a lemon—several attempts by computer experts and following all of the troubleshooting tips and it wouldn’t turn on. Best Buy took it back but I had to pay full price for its replacement ( had been on sale) even after the chat person said they’d honor the sale price. This unit was bought for my elderly parents who are too stressed to turn this one on without their grandson there to make sure it will work.

Doesnt come with windows 10 and the free software offered doesn't work for this computer.

Stopped turning on. My fault for not purchasing the extended warranty/protection. I suppose it was ignorant of me to think it would function as designed for more than 2 months.

Good as per cost. Working for browser activity . Graphics is not good

It gets the job done but the lighting is low making images not so great.

I didn't care for it ,it was plastic and not what I expected but it was lower in price and I did not want to spend a lot but you get what you pay for

This was good entry level for a younger student. What I needed was for college work, it just didn’t fit the bill.