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Customer Ratings & Reviews

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$209.99
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Comp. Value: $299.00

Customer reviews

Rating 4.5 out of 5 stars with 2942 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers appreciate the 14" Chromebook Laptop for its ease of use, overall performance, and affordable price. Many users also praise its impressive battery life, speed, and convenient size and weight. The sleek, modern design is another aspect that customers find appealing, while a few have experienced issues with the operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 137 Showing 2,721-2,740 of 2,942 reviews
  • Rated 1 out of 5 stars

    Hp laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It just feels cheap. I know for the price I shouldn’t expect much but I thought that would be in processing speed, memory, things like that. This feels like a laptop for a kindergartener. The screen quality is like 3 decades ago. I was only going to use it to run some excel products. I returned it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth the money.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not last very long. Poor quality products were used. No trade in value.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t really buy this you can’t do anything,can’t download thing or really do anything really boring don’t recommend

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 1 out of 5 stars

    Just. Don’t.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4th or 5th in 1 year. Switched to Mac. It just works.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Dennis Monte

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to bring it back the second day I bought it to get it re-programmed since then it’s been fine

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    wish i thought before buying

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the display is dull, the color is drab, and it needs something to give images depth.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Exactly what you pay for!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The volume stopped working within 3 months. I would not recommend this product.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Waste of money

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter wasn't rough with it bt the screen went black when she closed it..it looks shattered. Very cheaply made.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Chromebook

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked for a few days then wouldn’t even turn on. Disappointed. Actually bought two, the other is still working.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not recommend

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not recommend this product , I purchased this for school and couldn’t use it all the internet sources I tried were not compatible sent various messages and tried contacting customer service which was no help . Save yourself the head ache

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    total disappointment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned laptops for almost 30 years, and Chromebook is by far the worst. So many things taken for granted on Windows ... no Snip Tool, CDs and DVDs won't play from external drives . . .

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    key board respond is slower

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    facing trouble using a keyboard because of typing lag or slow keyboard response sometime

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    KevinH

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery died after 3 weeks of ownership. Don't waste your time or money, spend more and stay away from chromebooks.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wouldn’t recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer wouldn’t cut on after a month of using it! No water damage or anything

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Chromebook laptop - don't buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not very intuitive to use. It will take time of the user to get use to this laptop.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad Christmas

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 86 year old mother still has not received her BEST BUY gift delivery. It was supposed to be there buy 12/20 23, It still hasn't been delivered and today is 1/2/24. I have texted and spoke with several people and nothing has been done, the tracking still says delayed?????!!!!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broke within a month

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was fine until I downloaded the anti-virus and then it broke like you can do anything with it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Review

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for student use only not much you can do, suggest for kids

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Chromebook disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sorry, had to return this laptop. After opening emails, chrome wouldn't let me scroll down to view entire page.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Junk

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Froze and quit working 2 weeks and 4 days after I received it. 4 Days after I could return it. Junk do not buy. Should of ordered on Amazon.

    No, I would not recommend this to a friend