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Customer Ratings & Reviews

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$209.99
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Comp. Value: $299.00

Customer reviews

Rating 4.5 out of 5 stars with 2946 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers appreciate the 14" Chromebook Laptop for its ease of use, overall performance, and affordable price. Many users also praise its impressive battery life, speed, and convenient size and weight. The sleek, modern design is another aspect that customers find appealing, while a few have experienced issues with the operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 2,946 reviews
  • Pros mentioned:
    Battery life

    Rated 2 out of 5 stars

    Frustrating Features

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop holds a charge for a long time however that is about the only good thing I have to say about it. The screen is dim no matter how bright the setting it, the screen catches light very oddly so you best not be using it near any bright-ish lights, it runs slow most of the time, it randomly closes out your Photos app if you have "too many" items in it, the idle screen settings are totally useless, you cannot run any sort of games that aren't on Google Play on this thing, and for the most annoying feature: There's no caps lock button. Instead there is a search button which I personally find totally useless when there are 2 separate areas to easily access the search function on the screen. If you tap the search button out of habit of tapping Caps Locks the whole thing freezes and you have to wait forever to close out the search function before continuing what you were doing. Overall it's a very frustrating laptop to use and I am still not used to it after 2 weeks. It honestly feels a bit useless. It's like using a bigger version of my phone since it doesn't have any features that are unique or different to the laptop itself. I would not recommend this laptop no matter what your planned usage of it is.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good for kids

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works very well for a refurbished laptop. It was like new. Very easy to use for my 5 year old. It does take a little effort to power on.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great reliable chromebook for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a lightweight reliable laptop for travel and this fit the bill. It works great and the price was unbeatable. My only quibble is screen is slightly less clear than the screen on my more expensive computer, but that is a minor concern. I would purchase it again.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything i need it to do for work which is check email and run chrome browser

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop, bought it as a backup for work but have used it more frequently, on sale and good for the price

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size, easy to use and very helpful for on the go general managerd

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good computer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is lightweight and easy to use. All of the APPs are user friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast PC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like this chrome book, Fast going into web. Pages; believe it will be a really good pc. Thanks Amazon .

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Price

    Rated 5 out of 5 stars

    Great pc

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pc price is great. Works like more costly pc

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The big C

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Chromebook is easy to operate from the beginning. The 14" size fits my needs. The price motivated me to buy a head of time.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pc.. use it for emails and printing ! Very affordable

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    HP - 14" Chromebook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Chromebook is fast and versatile while performing all my needed functions on the internet. I like that it powers up quickly and is ready to go in seconds. My only negative comment is that the keyboard is a little hard to read with the grey on lighter gray color scheme.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It does what I need it to,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop just to used when I am out traveling. It does everything I need it to. It was at a great price and in an open box sale.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Husband’s laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is perfect for my husband. He only surfs the internet and is user friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great laptop - good value - sharp screen.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Good value for the money. Great screen.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly, fast, lightweight. Love it got it fast

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Did the job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Budget-friendly laptop ideal for everyday tasks. It's perfect for web browsing and document work for my kids. Its compact design and Chrome OS make it portable and easy to use. However, it's not suited for resource-heavy tasks or gaming. Overall, it's a reliable choice for basic computing needs. It does the job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buying decision!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible purchase. Does exactly what I need for work, never have a problem with it and it's light weight!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect for what i need

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thus laptop is very easy to transport from home to each work site. It is absolutely perfect for what i need for my business. The gentleman that helped me pick this was so helpful!! I will go back to this location of BestBuy for all my needs!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Got my laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved this laptop fast great Best Buy from Best Buy !!!!

    I would recommend this to a friend