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Customer Ratings & Reviews

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$209.99
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Customer reviews

Rating 4.5 out of 5 stars with 2965 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers admire the product's exceptional ease of use, strong overall performance, and attractive price point. They also frequently praise its impressive battery life, speed, convenient size, and light weight, as well as its sleek design. The primary concern noted by a small number of users is the limited storage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 116 Showing 2,301-2,320 of 2,965 reviews
  • Rated 5 out of 5 stars

    Great for school

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and set up! Bedt buy has great customer service!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's ok, but I really need a touchscreen, whe buy , I think uts touchscreen . My bad don't do double check

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    First Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first computer! No problems so far. I've noticed that there is no DEL key. I still exploring and getting better at it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All you need for when briefing and most school

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We picked this up for an online school student. Was all she needed for the year too get her classes done. Was plenty responsive or fast for the job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my nephew for Christmas and he loves it. He will not stop talking about all the things it does.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What a deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately i need it an app that is no longer supported by crome systems. So I got another good deal on a laptop 17” on best buy too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HannahF

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have actually been pleasantly surprised by this laptop. It definitely exceeded my expectations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for a student, the original one I ordered got lost but Best Buy had great customer service and got me fixed up

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect chrome book for a 10 year old

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daughter loves her new chrome book. Seems to work very well for all her school applications. Online gaming is slow but that’s not the intended use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth It

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought the Chromebook to help with writing. I'm pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excited

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this laptop is great. I got it for Christmas and I'm hoping it last.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    average joe

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    does everything i need. very basic but right for the price. no led keys so use in daytime or well lit areas. has been good for average home use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Silvercase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    keys are difficult to see in low light, the battery gets so very hot that must elevate it off my lap, however unit was priced right for my needs

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 2 out of 5 stars

    Not recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very thin which I like but it runs fairly slow most of the time I can’t play a single game on it without it closing or just crashing

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Customer service

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In store customer service in Marlboro Best Buy location was excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for students

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 2 of these for college and they have been perfect for our needs, although the smaller keyboard takes some getting used to.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    keyboard hard to read

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great just like old chromebook but keyboard is lone color not black and white so it is harder to read and use.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 2 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice Affordable Laptop Does What I Need It To For The Most Part Assuming It Has A Manufacturing Issue Due To The Fact I Was Supposed To Have A Memory Chip Slot On The Slide But It Does Not

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop review

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great laptop for basic needs. This was my first one and I had no issues. The battery life could be longer, but thats expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does exactly what I need it for: paying bills and email check.

    I would recommend this to a friend