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Customer Ratings & Reviews

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$209.99
Save $89.01
Comp. Value: $299.00

Customer reviews

Rating 4.5 out of 5 stars with 2936 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers appreciate the 14" Chromebook Laptop for its ease of use, overall performance, and affordable price. Many users also praise its impressive battery life, speed, and convenient size and weight. The sleek, modern design is another aspect that customers find appealing, while a few have experienced issues with the operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 123 Showing 2,441-2,460 of 2,936 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great for price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xmas gift, Great for student! Lightweight, easy to use,

    I would recommend this to a friend
  • Cons mentioned:
    Operating system

    Rated 1 out of 5 stars

    bad computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's slow, most of the games will not play. They will download to eat up your memory but you cannot play them. I went through 2 brand new ones before I got this one and the man at Best Buy had to go do something to it before it would work. They will not install their own operating system. You will only be able to sign on as a guest. Which means you can't set up anything that requires an administrator. I was and am very disappointed in the computer.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    So slow - it never gets used

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this for our son just to get him access to school stuff and to get him typing more and just the basics. He NEVER uses it since it is just so slow! I would recommend to spend more and get something that will be used. I should have known, you really do get what you pay for.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Chromebook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish it was touchscreen but i knew what i was buying so overall satisfied with product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas gift for the grand daughter.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grand daughter loves it. Great price for a great product

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Keyboard layout sucks and is too hard to fix.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the unit as a backup for my daily driver laptop. I was disappointed. The hardware is on par with other laptops available on the market. I HATE the keyboard layout of the Chrome OS. I am accustomed to a standard, USA English keyboard, and this machine drove me nuts. I ended up replacing the operating system with Fedora Linux and hacking the keyboard layout to make it usable for me. Now it sits unused in a bag because it's just too much trouble to mess with.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    HP Chrome Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The letters on the keyboard are too light. Wish they were black.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesomeness

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is great, i absolutely love it!!!!!!!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    I guess you get what you pay for.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's cheap for sure, but to make up for the pretty small screen, they did away with the number keys on the right. That means there are no Delete, Page Up, Page Down, Home or End keys. The picture quality is ok, not great, and the sound is bad unless you use earphones. Also, the calculator doesn't even have a percent key, etc., etc. It's sort of like a Fisher-Price Chromebook. Even the Acer I bought four years ago was better than this.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great chromebook for the price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HP chromebook is great. The keyboard is a little stiff yet, as you use it they soften up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was perfect best offer ever laptop works great awesome display

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Poor screen display

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use and user friendly. love the keyboard (except that it doesn't light up). The downside to this chromebook is the screen resolution. It is extremely grainy and not vivid at all. Feels like a screen from the early 2000's.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Hp chromebook

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hp chromebook works well specially if you need it for office use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loved it! Perfect for high school, great reliable laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have item

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about Best Buy’s in and out service and the computer is so awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is a perfect fit for my son’s class work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service and found every item that I was looking for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop! I only needed it for work purposes and leisure. It’s perfect for both!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been a good product so far. I hope it keeps working that way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chromebooks rock

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we love the chromebook. Everything works all the time.

    I would recommend this to a friend