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Customer Ratings & Reviews

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$209.99
Save $89.01
Comp. Value: $299.00

Customer reviews

Rating 4.5 out of 5 stars with 2936 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers appreciate the 14" Chromebook Laptop for its ease of use, overall performance, and affordable price. Many users also praise its impressive battery life, speed, and convenient size and weight. The sleek, modern design is another aspect that customers find appealing, while a few have experienced issues with the operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 129 Showing 2,561-2,580 of 2,936 reviews
  • Rated 5 out of 5 stars

    Happy granddaughter!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop was purchased for my granddaughter. She is very happy with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    One Complaint

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only complaint, letters are keyboard lack contrast, BADLY.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My hp chromebook

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my hp chromebook. Best buy never disappoint

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth it

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for the money i would definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system for everyday surfing better than a tablet.

    I would recommend this to a friend
  • Cons mentioned:
    Operating system

    Rated 2 out of 5 stars

    Meh

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Operating system sucks. Its a laptop you dont feel bad giving to a kid cause its cheap and they wont need it for much.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great little laptop!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great laptop for basic internet and small application use!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    14" Chrome book

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as good as my others ! Better sound than some other brands !!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    14" Chromebook Intel Celeron

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daughters first computer for school and she is enjoying the responsibility. Not a big Chromebook fan and I think it limits experience with the computer rather than help the student out.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh, it’s okay.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s got issues staying connected. I purchased it for an elderly family member and although basically computer literate, it’s just not that great.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    lap top

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    functions well but the keys are hard to read due to color combinations

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the money, gift for daughter's Birthday!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great For A Child

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good unit. However I needed more than it offered.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Open Box Decent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it open box and seems ok. Not a fan of the lighter color.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average performance - Finicky screen.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Average performer for the money. Screen is difficult to see as it has a very narrow view angle. I spend a lot of time readjusting the screen in order to get it "just right". Especially annoying when using on your lap.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Chromebook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new Chromebook!!! Very happy with my purchase

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The adapter was missing when I opened the laptop and because I was past the 14 days customer service stated there was nothing that could be done. Customer service should have sent a replacement adapter-very disappointing..

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Scrolling pushes the star rating down.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a pretty good laptop, especially for the price; HOWEVER, I knocked the star rating down because the internal mouse control is horrible. There is no scroll bar on the right side with the up/down arrows. Therefore, you have to move the cursor over and "search" for the scroll bar which is sometimes quite a challenge, as it likes to hide. There is an alternate way of scrolling, using 2 fingers on the mouse, but it takes off on its own sometimes.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    All good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work's great. gave it to my niece to use for school.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Acer Chrome book

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs very slow. I bought 2 for gifts and both recipents were disappointed. Best Buy service person stated these always run slow. Why would you sell this product knowing this and not advising the consumer.

    No, I would not recommend this to a friend