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Customer Ratings & Reviews

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$209.99
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Comp. Value: $299.00

Customer reviews

Rating 4.5 out of 5 stars with 2936 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers appreciate the 14" Chromebook Laptop for its ease of use, overall performance, and affordable price. Many users also praise its impressive battery life, speed, and convenient size and weight. The sleek, modern design is another aspect that customers find appealing, while a few have experienced issues with the operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 131 Showing 2,601-2,620 of 2,936 reviews
  • Rated 3 out of 5 stars

    Chromebook

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a little small but honestly if you have a kid it will work really well for school

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good for Cheap budget

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked Ill give it that didn't crash like other laptops of this price I just don't like Chromebook in my opinion as its not supported with a lot of downloads and other programs.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Cheap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fairly glitchy laptop, but i guess thats what happens when you cheap out on a laptop. Takes a lot to run youtube smoothly.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Christmas Present

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves it. I had been looking around and comparing prices, well Best Buy won out. Thank you goes out to the sales associate, his expertise was awesome.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not Silhouette Cameo friendly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice little laptop but unfortunately it didn’t work for my needs. I originally purchased it to use with my silhouette Cameo, but it wasn’t compatible with the software needed, so i had to return it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Never again

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item does work, was expecting more but it's an ok starter lab top for school. Was also charged twice for this item and it took two weeks to clear an authorization hold so they say. It ruined my back account and I had to pay my own overdraft fees after I definitely told the supervisor for best buy several times my situation! I would not recommend online shopping or even shipping here at all at this point they have ruined my hair thoughts if this company!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Vacation laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to be used as a travel laptop so it is basically used to just surf the internet and check emails while on trips so it works perfect for that

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It is just okay

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesnt come with windows 10 and the free software offered doesn't work for this computer.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Stress-inducing and Best Buy did not honor the sal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first one was a lemon—several attempts by computer experts and following all of the troubleshooting tips and it wouldn’t turn on. Best Buy took it back but I had to pay full price for its replacement ( had been on sale) even after the chat person said they’d honor the sale price. This unit was bought for my elderly parents who are too stressed to turn this one on without their grandson there to make sure it will work.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Basic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gets the job done but the lighting is low making images not so great.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Fine until it wasn't

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped turning on. My fault for not purchasing the extended warranty/protection. I suppose it was ignorant of me to think it would function as designed for more than 2 months.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Chromebook

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good as per cost. Working for browser activity . Graphics is not good

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Laptop

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a very good product. When I bought it they didn't tell me this because it was from a section where it was faulty

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't care for it ,it was plastic and not what I expected but it was lower in price and I did not want to spend a lot but you get what you pay for

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought this laptop for my 3rd grader, it stopped working 7 months after purchase.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    HP Chromebook bites the dust

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It died in under 2 years with no external reason. Fortunately, we had Geek Squad protection which provided a full refund as a credit to purchase a replacement.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 2 out of 5 stars

    Good for younger person

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was good entry level for a younger student. What I needed was for college work, it just didn’t fit the bill.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    stopped working after 4 times. Do not waste your time and money

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    decent laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a bad laptop, just moves slowly. Don't get this if you need speed in downloading and such. Perfect for what I need though.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not compatible with needed software

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally bummed that this computer is NOT compatible with software I desperately needed to install. But otherwise it is okay and has been useful.

    I would recommend this to a friend