Customer Ratings & Reviews

This is a pretty good laptop, especially for the price; HOWEVER, I knocked the star rating down because the internal mouse control is horrible. There is no scroll bar on the right side with the up/down arrows. Therefore, you have to move the cursor over and "search" for the scroll bar which is sometimes quite a challenge, as it likes to hide. There is an alternate way of scrolling, using 2 fingers on the mouse, but it takes off on its own sometimes.

Average performer for the money. Screen is difficult to see as it has a very narrow view angle. I spend a lot of time readjusting the screen in order to get it "just right". Especially annoying when using on your lap.

Daughters first computer for school and she is enjoying the responsibility. Not a big Chromebook fan and I think it limits experience with the computer rather than help the student out.

Runs very slow. I bought 2 for gifts and both recipents were disappointed. Best Buy service person stated these always run slow. Why would you sell this product knowing this and not advising the consumer.

It’s got issues staying connected. I purchased it for an elderly family member and although basically computer literate, it’s just not that great.

okay for the money, but very much just a starting unit.

I was happy with it until a few days ago; when I type anything, including in my Gmail, the words jump around or everything gets deleted. This is frustrating.

It’s sturdy, easy to turn on. It is just frustrating that certain features don’t work on websites nor on the apps…So I have to drive down to my office and use that computer for certain things…Otherwise, it is okay…

functions well but the keys are hard to read due to color combinations

I can't give a proper review because my new chrome book is not up and running yet. I am not yet able to connect to the internet via Ethernet so I have to have the Geek Squad check it out this coming week.

Got it open box and seems ok. Not a fan of the lighter color.

The service was great, the laptop however has some minor screen errors upon purchase. Would love at least a 30 day return policy compared to a 15 day. Other than that love Best Buy, always recommend them:)

It is a good unit. However I needed more than it offered.

The only thing I don't like it the Keyboard letters blend into the gray colored keyboard. I have to have a light on when I use it at night because I cannot see the letters.

Not very fast. I bought it on a whim and it’s not a bad computer, just definitely could be quicker.

I thought it was a great and for the price even greater! But …. Haven’t had it a year and the keyboard has stop working and not sure yet what they will tell me is best; maybe have to just buy another laptop.

I mean it worked for a computer (display is lacking-super almost faded looking) but with it being a Chromebook I didn’t know you couldn’t use outlook on it or other programs, didn’t ultimately work out

Won't even connect to Internet waste of money.......

Not pleased with it. It is not supported by Goggle Home app. I would not recommend if you are planning to use Goggle Home app.

The adapter was missing when I opened the laptop and because I was past the 14 days customer service stated there was nothing that could be done. Customer service should have sent a replacement adapter-very disappointing..