Customer Ratings & Reviews

Sadly, this computer wigs out, goes black, and I’m not able to turn it on for almost a full day. Took it into Best Buy at the end of June to have a geek squad check it out and they said there’s nothing they can do and I would just have to purchase another computer. Which I will not be buying at Best Buy.

Not what I thaught it would be, very slow, set up was difficult

I never ever got my laptop to this day I put in a refund and they said they shipped it out never got it

I like the Chromebook. I’m still learning how to use it, as I have never owned a Chromebook before. It is lightweight which is a plus. The letters on the keys are light in color and I would prefer them to be darker!

The original product line said this was a touchscreen and it is not. Other then that it is fine

The mousepad is a bit sticky but other than that it’s a cool little laptop to browse the web.

Great option on buying a laptop for a low price but it was to slow to run my homework

Amazing product works well on printing up documents on google

Average website searching laptop. Does what i needed.

So far so good. The kids (11) really like them. I like being able to have google family link on them.

Item description should be more detailed - I might have chosen a different item.

I received the HP Chromebook, It was operating correctly. I transferred all by files and information from my old Chromebook and all was good. A week later I opened my new Chromebook and everything was gone. I tried to reset the new Chromebook no luck. I called the Geek Squad and all the wanted to do is sell me $149 service package for a $169 laptop. Needless to say I returned the laptop.

The machine is ok. I can’t let it go to sleep because it doesn’t wake up and takes a number of tries to power back on.

BEWARE!!!!! There is an issue with wifi passwords.. I have spent the whole afternoon online, on phone, on HP support and anywhere else I can find help to no avail.. I've tried all the recommended solutions and when I *try* to connect to my home wifi I get the error message "bad password" and I am one of hundreds or even thousands of people w/this problem.. Google it and you'll see..

Chromebook should be discontinued, only good for browsing. I purchased 6 of these for our for school to do proctored testing and it does not work. Cannot download anything either and ineligible to be returned.

USB port was dysfunctional. Everything was great and I have kept it otherwise.

Average to say the least, you get what you paid for.

An alright laptop for the price given Chromebook is stopping updates, not a big fan.

Very easy to use and get for my needs. Was easy to setup apps and download what I wanted.

To be honest I thought it will a very good laptop but the screen has a problem you work on it for more than 30 minutes it starts freezing up and blurry . I ordered it ones and exchanged for a newer one but it’s still the same . Don’t mind getting a refund at this point .