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Customer Ratings & Reviews

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$209.99
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The comparable value is $299.00

Customer reviews

Rating 4.5 out of 5 stars with 2965 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers admire the product's exceptional ease of use, strong overall performance, and attractive price point. They also frequently praise its impressive battery life, speed, convenient size, and light weight, as well as its sleek design. The primary concern noted by a small number of users is the limited storage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 133 Showing 2,641-2,660 of 2,965 reviews
  • Rated 1 out of 5 stars

    DON'T BUY!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is trash. It worked well for the basics at first but only lasted a year and when I tried to take it back for the 1 year guarantee policy they refused to take it back and fix it. When it hadn't even passed the one year warranty. I fought to get it fixed and when they sent it back it worked for about a week and then stopped working again. I paid over $300 for something that didn't last as long as it was suppose to.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    HP chromebook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not what I thaught it would be, very slow, set up was difficult

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    So far so good.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. The kids (11) really like them. I like being able to have google family link on them.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    OK laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The original product line said this was a touchscreen and it is not. Other then that it is fine

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mousepad is a bit sticky but other than that it’s a cool little laptop to browse the web.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not a big fan

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why have a google play app if you can’t use it? You can’t play jack on it and Steam doesn’t like it. So overall, it sucks.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great option on buying a laptop for a low price but it was to slow to run my homework

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Cheap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fairly glitchy laptop, but i guess thats what happens when you cheap out on a laptop. Takes a lot to run youtube smoothly.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    My new Chromebook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the Chromebook. I’m still learning how to use it, as I have never owned a Chromebook before. It is lightweight which is a plus. The letters on the keys are light in color and I would prefer them to be darker!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't care for it ,it was plastic and not what I expected but it was lower in price and I did not want to spend a lot but you get what you pay for

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Simple But just enough for everyday needs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use and get for my needs. Was easy to setup apps and download what I wanted.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    14 "chromebook

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item description should be more detailed - I might have chosen a different item.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fast and easy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product works well on printing up documents on google

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    M2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Average website searching laptop. Does what i needed.

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 1 out of 5 stars

    DO NOT BUY

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chromebook should be discontinued, only good for browsing. I purchased 6 of these for our for school to do proctored testing and it does not work. Cannot download anything either and ineligible to be returned.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Chromebook

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new chromebook its perfect for my needs it's compact got it for the low.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    OK laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An alright laptop for the price given Chromebook is stopping updates, not a big fan.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    USB

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    USB port was dysfunctional. Everything was great and I have kept it otherwise.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Hp chrome book

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple enough that even sixties baby can enjoy. The battery life is another plus

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible Customer Support

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received the HP Chromebook, It was operating correctly. I transferred all by files and information from my old Chromebook and all was good. A week later I opened my new Chromebook and everything was gone. I tried to reset the new Chromebook no luck. I called the Geek Squad and all the wanted to do is sell me $149 service package for a $169 laptop. Needless to say I returned the laptop.

    No, I would not recommend this to a friend