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Customer Ratings & Reviews

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$209.99
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Customer reviews

Rating 4.5 out of 5 stars with 2965 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers admire the product's exceptional ease of use, strong overall performance, and attractive price point. They also frequently praise its impressive battery life, speed, convenient size, and light weight, as well as its sleek design. The primary concern noted by a small number of users is the limited storage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 134 Showing 2,661-2,680 of 2,965 reviews
  • Rated 3 out of 5 stars

    Cheap

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    System keeps crashing and restarting and I’m really unhappy with the purchase

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    problems out of the box

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've bought 1 of these before with non problems with the setup and worked as expected. This time I bought 2 more to gift them to some people less fortunate. Neither one would allow internet access. You can't set up without it. No problems logging on to my Wi-Fi but would not connect to internet. I tried 3 other Wi-Fi with the same issue. Should be easy peasy but who wants issues out of the box. Bought Acer instead and easy perasy as expected.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Average

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Average to say the least, you get what you paid for.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Eh

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not set up dont like chromebooks at all anyways not

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    I love it for what it is

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it but it is slower than I thought but it will work for now.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Basic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gets the job done but the lighting is low making images not so great.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It was ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It came a few days late then when it was promiseef

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Junk.. look elsewhere

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BEWARE!!!!! There is an issue with wifi passwords.. I have spent the whole afternoon online, on phone, on HP support and anywhere else I can find help to no avail.. I've tried all the recommended solutions and when I *try* to connect to my home wifi I get the error message "bad password" and I am one of hundreds or even thousands of people w/this problem.. Google it and you'll see..

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Chrome book

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I am enjoying my chrome book! Very efficient battery life!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Can’t see

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t see the keys. Letters and numbers. They should be black. Lousy product

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Decent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get what you pay for. Basic graphics and functionality.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Get what you pay for

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is all plastic. Feels as cheap as it is. Not the fastest Chromebook around.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great workbook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Husband uses it for work. He loves it. It was a great purchase.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bought this end of January 2025

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sadly, this computer wigs out, goes black, and I’m not able to turn it on for almost a full day. Took it into Best Buy at the end of June to have a geek squad check it out and they said there’s nothing they can do and I would just have to purchase another computer. Which I will not be buying at Best Buy.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Chromebook

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen isn’t really as clear as it should be but it’s good for now I guess

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Hp chromebook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its Nice but auper simple keyboard doesn’t light up.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Chrome AUE is wrong in question

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good but Chrome AUE is listed wrong in Question answered by HP

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works pretty good. Fast speeds and a great picture quality.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Nice!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product works well for my teen as they are not into gaming.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    LEMON

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NO STARS.....A PIECE OF CRAP.......CHARGED ONCE AND THE CHARGER WAS EXTREMELY HOT......TALKED WITH BEST BUY AND TOLD TO MAKE AN APPOINTMENT TO BRING IN TO THE STORE...I AM UNABLE TO PHYSICALLY TAKE IN SO I TRY CHARGING WITH A NEW CHARGER....IT CHARGED BUT THEN WENT BLACK AND THAT WAS THAT. IT WAS A DEFINITE LEMON......A TOTAL WASTE OF MONEY.

    No, I would not recommend this to a friend