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Customer Ratings & Reviews

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$209.99
Save $89.01
Comp. Value: $299.00

Customer reviews

Rating 4.5 out of 5 stars with 2936 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers appreciate the 14" Chromebook Laptop for its ease of use, overall performance, and affordable price. Many users also praise its impressive battery life, speed, and convenient size and weight. The sleek, modern design is another aspect that customers find appealing, while a few have experienced issues with the operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 136 Showing 2,701-2,720 of 2,936 reviews
  • Rated 1 out of 5 stars

    Lasted less than 3 months

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this less than 3 mo the ago and it won’t take a charge anymore. We tried several chargers and none work. It is an expensive paperweight now.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    New Chromebook review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working 30 days after purchase just 3days after the "no return date". But the Geek squad at my local Best Buy store fixed it at no cost.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Slow

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s really slow and always glitching ! I wish I had never bought this. And the display shows like a really old computer!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Linux stinks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this computer is not worth the purchase, its operating off linux and half of the programs i tried to download would only operate on mac or windows, which this doesn’t have

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Nice size...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice size, but had trouble getting it connecting to internet, had to come in as a guest. Screens would not come up.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer about 3-4 months ago, it randonly stopped working and i dont know why. The battery is full, i can see the light indicating it is. Really mad, and want my money back, DO NOT BUY THIS PRODUCT

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    this

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works good for the price of the laptop, however the Display is so bad.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Could have been better. But disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best. Also the 6 months anti-virus Best Buy gave doesn’t work on it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Its ok

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works but we had an issue with the screen in the 1st 6 months. Spend a little more to get a better chromebook

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Incredibly slow

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's slow and pages take forever to load. Unfortunatly, I can't take it back because I didn't realize that I had only 2 weeks after purchase to return it. I've had other Chromebooks, and they were decent, but this one is slower than my 3-year old Kindle Fire.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Hp chromebook

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had so many problems with this product, we are actually going to exchange it. We believe it was returned previously because there was extra tape on the box .

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible laptop couldn’t even have 2 google chromes open at once without it freezing or crashing

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    CHROMEBOOK

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chromebook is not turning on after purchasing it 3 weeks ago.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is so outdated it barely functions. I was late returning it so I just left it at Best Buy to recycle it. Literally threw away $150. Also, the return experience was so awful I think I'm done buying from Best Buy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Hp laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It just feels cheap. I know for the price I shouldn’t expect much but I thought that would be in processing speed, memory, things like that. This feels like a laptop for a kindergartener. The screen quality is like 3 decades ago. I was only going to use it to run some excel products. I returned it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t really buy this you can’t do anything,can’t download thing or really do anything really boring don’t recommend

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth the money.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not last very long. Poor quality products were used. No trade in value.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 1 out of 5 stars

    Just. Don’t.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4th or 5th in 1 year. Switched to Mac. It just works.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Exactly what you pay for!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The volume stopped working within 3 months. I would not recommend this product.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    wish i thought before buying

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the display is dull, the color is drab, and it needs something to give images depth.

    No, I would not recommend this to a friend