Customer Ratings & Reviews
- Model:
- 14a-ne0013dx
- |
- SKU:
- 6513217
Customer reviews
Rating 4.5 out of 5 stars with 2936 reviews
(2,936 customer reviews)Rating by feature
- Battery Life4.7
Rating 4.7 out of 5 stars
- Speed4.5
Rating 4.5 out of 5 stars
- Display4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers appreciate the 14" Chromebook Laptop for its ease of use, overall performance, and affordable price. Many users also praise its impressive battery life, speed, and convenient size and weight. The sleek, modern design is another aspect that customers find appealing, while a few have experienced issues with the operating system.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
Dennis Monte
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to bring it back the second day I bought it to get it re-programmed since then it’s been fine
I would recommend this to a friendRated 1 out of 5 stars
Chromebook
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked for a few days then wouldn’t even turn on. Disappointed. Actually bought two, the other is still working.
No, I would not recommend this to a friendRated 2 out of 5 stars
Waste of money
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter wasn't rough with it bt the screen went black when she closed it..it looks shattered. Very cheaply made.
No, I would not recommend this to a friendRated 1 out of 5 stars
Do not recommend
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I do not recommend this product , I purchased this for school and couldn’t use it all the internet sources I tried were not compatible sent various messages and tried contacting customer service which was no help . Save yourself the head ache
No, I would not recommend this to a friendRated 1 out of 5 stars
key board respond is slower
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.facing trouble using a keyboard because of typing lag or slow keyboard response sometime
No, I would not recommend this to a friendRated 1 out of 5 stars
total disappointment
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've owned laptops for almost 30 years, and Chromebook is by far the worst. So many things taken for granted on Windows ... no Snip Tool, CDs and DVDs won't play from external drives . . .
No, I would not recommend this to a friendRated 1 out of 5 stars
Wouldn’t recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Computer wouldn’t cut on after a month of using it! No water damage or anything
No, I would not recommend this to a friendRated 2 out of 5 stars
KevinH
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery died after 3 weeks of ownership. Don't waste your time or money, spend more and stay away from chromebooks.
No, I would not recommend this to a friendRated 1 out of 5 stars
Broke within a month
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was fine until I downloaded the anti-virus and then it broke like you can do anything with it.
No, I would not recommend this to a friendRated 2 out of 5 stars
Chromebook laptop - don't buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not very intuitive to use. It will take time of the user to get use to this laptop.
No, I would not recommend this to a friendRated 1 out of 5 stars
Bad Christmas
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My 86 year old mother still has not received her BEST BUY gift delivery. It was supposed to be there buy 12/20 23, It still hasn't been delivered and today is 1/2/24. I have texted and spoke with several people and nothing has been done, the tracking still says delayed?????!!!!!!
No, I would not recommend this to a friendRated 2 out of 5 stars
Review
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for student use only not much you can do, suggest for kids
I would recommend this to a friendRated 2 out of 5 stars
Chromebook disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sorry, had to return this laptop. After opening emails, chrome wouldn't let me scroll down to view entire page.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was okay for the price but it was so slow and the screen was a bad quality
No, I would not recommend this to a friendRated 1 out of 5 stars
Junk
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Froze and quit working 2 weeks and 4 days after I received it. 4 Days after I could return it. Junk do not buy. Should of ordered on Amazon.
No, I would not recommend this to a friendRated 1 out of 5 stars
Stopped working after using 6-7 times
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked six-seven times before not turning on anymore.
No, I would not recommend this to a friendRated 2 out of 5 stars
Fair
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not my favorite. Hard to navigate using chrome OS.
No, I would not recommend this to a friendRated 2 out of 5 stars
Bad display
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Displays so poor quality, I would change for something better than this
No, I would not recommend this to a friendRated 1 out of 5 stars
Do Not Purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased on Dec 12 and it stopped working on February 1 due to what Best Buy states is a warranty defect. Not allowed to return nor exchange. 5-6 weeks to be repaired and had to pay an additional 150$ for an extended repair. This device was purchased for academic work, not enjoyment. Extremely disappointed in both product and service.
No, I would not recommend this to a friendRated 1 out of 5 stars
Never purchase from best buy again
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Less than 2 months old button fell off after 6 weeks and as of yesterday it no longer turns on
No, I would not recommend this to a friend