Customer Ratings & Reviews
- Model:
- 14a-ne0013dx
- |
- SKU:
- 6513217
Customer reviews
Rating 4.5 out of 5 stars with 2965 reviews
(2,965 customer reviews)Rating by feature
- Battery Life4.7
Rating 4.7 out of 5 stars
- Speed4.5
Rating 4.5 out of 5 stars
- Display4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers admire the product's exceptional ease of use, strong overall performance, and attractive price point. They also frequently praise its impressive battery life, speed, convenient size, and light weight, as well as its sleek design. The primary concern noted by a small number of users is the limited storage.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
New Chromebook review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working 30 days after purchase just 3days after the "no return date". But the Geek squad at my local Best Buy store fixed it at no cost.
I would recommend this to a friendRated 1 out of 5 stars
Nice size...
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice size, but had trouble getting it connecting to internet, had to come in as a guest. Screens would not come up.
No, I would not recommend this to a friendRated 2 out of 5 stars
4gb
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered then saw that it only has 4gb, cancelled right away
No, I would not recommend this to a friendRated 2 out of 5 stars
Wow, I did not like this
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very frustrating. To be honest is very not good. No good.
No, I would not recommend this to a friendRated 1 out of 5 stars
Don’t buy this
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product suuucks. I’ve had this product for 15 months and it just died. I can’t get it to turn back on.
No, I would not recommend this to a friendRated 1 out of 5 stars
You get what you pay for
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very affordable but unfortunately, it was slow and glitchy even before I saved files on the hard drive. I expected the processor to be sufficient out of the box, but I was disappointed. I ended up exchanging it.
No, I would not recommend this to a friendRated 2 out of 5 stars
Hp chromebook
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have had so many problems with this product, we are actually going to exchange it. We believe it was returned previously because there was extra tape on the box .
No, I would not recommend this to a friendRated 1 out of 5 stars
Not happy, may not buy another
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.not happy, screen has blemishes on it, its very slow. The one it replaced, that Ive had since 2019, performed way better. that's why I bought another one. but this one is a big let down.
No, I would not recommend this to a friendRated 2 out of 5 stars
Its ok
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works but we had an issue with the screen in the 1st 6 months. Spend a little more to get a better chromebook
No, I would not recommend this to a friendRated 1 out of 5 stars
Incredibly slow
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's slow and pages take forever to load. Unfortunatly, I can't take it back because I didn't realize that I had only 2 weeks after purchase to return it. I've had other Chromebooks, and they were decent, but this one is slower than my 3-year old Kindle Fire.
No, I would not recommend this to a friendRated 2 out of 5 stars
this
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything works good for the price of the laptop, however the Display is so bad.
No, I would not recommend this to a friendRated 2 out of 5 stars
Could have been better. But disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the best. Also the 6 months anti-virus Best Buy gave doesn’t work on it.
No, I would not recommend this to a friendRated 1 out of 5 stars
dead and Best Buy refuses to do anything
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought 3 and I have one that will not charge or turn on. Best Buy refuses to help I went to the store with in 3 weeks of buying it and was SOL.
No, I would not recommend this to a friendRated 1 out of 5 stars
hate the product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.very poor. has not worked for whatever reason. I'm sick that i bought it. I thought is was a regular laptop , this chrome should not be advertised with the regular processors.
No, I would not recommend this to a friendRated 1 out of 5 stars
Hp laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It just feels cheap. I know for the price I shouldn’t expect much but I thought that would be in processing speed, memory, things like that. This feels like a laptop for a kindergartener. The screen quality is like 3 decades ago. I was only going to use it to run some excel products. I returned it.
No, I would not recommend this to a friendRated 1 out of 5 stars
DO NOT BUY
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this computer about 3-4 months ago, it randonly stopped working and i dont know why. The battery is full, i can see the light indicating it is. Really mad, and want my money back, DO NOT BUY THIS PRODUCT
No, I would not recommend this to a friendRated 1 out of 5 stars
DO NOT BUY
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is so outdated it barely functions. I was late returning it so I just left it at Best Buy to recycle it. Literally threw away $150. Also, the return experience was so awful I think I'm done buying from Best Buy.
No, I would not recommend this to a friendRated 1 out of 5 stars
Only worked 5 times
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only used 5 times and 6 month later laptop will not turn on. Quality is not there. Avoid this model
No, I would not recommend this to a friend- Pros mentioned:Speed
Rated 1 out of 5 stars
Just. Don’t.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.4th or 5th in 1 year. Switched to Mac. It just works.
No, I would not recommend this to a friend Rated 2 out of 5 stars
CHROMEBOOK
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Chromebook is not turning on after purchasing it 3 weeks ago.
No, I would not recommend this to a friend