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Customer Ratings & Reviews

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$209.99
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Comp. Value: $299.00

Customer reviews

Rating 4.5 out of 5 stars with 2936 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers appreciate the 14" Chromebook Laptop for its ease of use, overall performance, and affordable price. Many users also praise its impressive battery life, speed, and convenient size and weight. The sleek, modern design is another aspect that customers find appealing, while a few have experienced issues with the operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 138 Showing 2,741-2,760 of 2,936 reviews
  • Rated 1 out of 5 stars

    Malfunctioning

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Print is "fuzzy" as well as images, started about 2 months purchsed in May. Looking into warranty info now.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen is too small. Not great value compared to Chromebooks.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Hp Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a Christmas gift..Fast delivery property wasn't damaged..Good brand

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Trash Chromebook laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is sad. Very slow. You shouldn’t even be selling this to people, frankly.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Could do better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't lik..,.....,.....e the over heating of laptop

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It broke the day I got it extremely disappointed it ended my messenger call the screen had lines through it then it stopped then it does it again

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Was great until it wasn’t

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 months old and hinge needs to be repaired and not covered by warranty. Computer does not travel but sits on desk. Very disappointed!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    HP Chromebook

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had trouble connecting to my internet & had a computer person check it out & found out it was the chromebook not my internet. Would not recommend this chromebook. Was able to get an Acer chromebook from another store & it works wonderfully.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    SLOW

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very, very slow! Ended up sending back. My son said he was the last one in class to be able to log into the sites needed. Returned right away!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Purchssed as a replacement

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase this as a CHRISTmas present. So we have not used it yet.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not recommend this computer gave it as a Christmas gift within 30 days of use the screen stopped working

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    1/10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item I received was damaged. ChromeOS is only worth it if your plan is to just do school/work related stuff.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dissatisfied customer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not connect to wifi. Tried several times but to no avail. Did a complete reset and still was unable to connect. Bought a Lenovo Chromebook and it connected with no problem.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Trash

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Won't turn on a month and a half after purchase. Only used a dozen times or so. Buyer beware!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not what I expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop got extremely hot and the battery ran down very quickly.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No refund

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop was returned on december 31st and refund was being processed . It is now feb11th and still no refund !!!!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Junk

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Junk. Second one within a month that no longer takes a charge. Not worth the hassle of taking it back and sending it in for repair, plus you lose the cost of the geek squad protection plan. Not surprised it was 50% off.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Chromebook Purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was not what I expected .Fine Oporating System it just took me way back trying simple opporations example moving materials copying and pasting its operated by several functions to do so!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Useless

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't like one thing about this expensive paper weight. Don't waste your money.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Average

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop computer is average. The 1 star review is for the Violation of the 1964 Civil Rights Act. Apparently Best Buy doesn't think it applies to EVERY AMERICAN. Regardless of what they look like.

    No, I would not recommend this to a friend