Customer Ratings & Reviews
- Model:
- 14a-ne0013dx
- |
- SKU:
- 6513217
Customer reviews
Rating 4.5 out of 5 stars with 2965 reviews
(2,965 customer reviews)Rating by feature
- Battery Life4.7
Rating 4.7 out of 5 stars
- Speed4.5
Rating 4.5 out of 5 stars
- Display4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers admire the product's exceptional ease of use, strong overall performance, and attractive price point. They also frequently praise its impressive battery life, speed, convenient size, and light weight, as well as its sleek design. The primary concern noted by a small number of users is the limited storage.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Slow
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s really slow and always glitching ! I wish I had never bought this. And the display shows like a really old computer!!!
No, I would not recommend this to a friendRated 1 out of 5 stars
Linux stinks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this computer is not worth the purchase, its operating off linux and half of the programs i tried to download would only operate on mac or windows, which this doesn’t have
No, I would not recommend this to a friendRated 1 out of 5 stars
Lasted less than 3 months
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this less than 3 mo the ago and it won’t take a charge anymore. We tried several chargers and none work. It is an expensive paperweight now.
No, I would not recommend this to a friendRated 2 out of 5 stars
Not worth the money.
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not last very long. Poor quality products were used. No trade in value.
No, I would not recommend this to a friendRated 1 out of 5 stars
AVOID - Faulty out of the box and zero Customer Se
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.White screen on startup out of the box. No support of response from BestBuy
No, I would not recommend this to a friendRated 2 out of 5 stars
Dennis Monte
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to bring it back the second day I bought it to get it re-programmed since then it’s been fine
I would recommend this to a friendRated 2 out of 5 stars
wish i thought before buying
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the display is dull, the color is drab, and it needs something to give images depth.
No, I would not recommend this to a friendRated 2 out of 5 stars
Waste of money
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter wasn't rough with it bt the screen went black when she closed it..it looks shattered. Very cheaply made.
No, I would not recommend this to a friendRated 1 out of 5 stars
Terrible laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible laptop couldn’t even have 2 google chromes open at once without it freezing or crashing
No, I would not recommend this to a friendRated 1 out of 5 stars
Do not recommend
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I do not recommend this product , I purchased this for school and couldn’t use it all the internet sources I tried were not compatible sent various messages and tried contacting customer service which was no help . Save yourself the head ache
No, I would not recommend this to a friendRated 2 out of 5 stars
KevinH
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery died after 3 weeks of ownership. Don't waste your time or money, spend more and stay away from chromebooks.
No, I would not recommend this to a friendRated 1 out of 5 stars
Bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t really buy this you can’t do anything,can’t download thing or really do anything really boring don’t recommend
No, I would not recommend this to a friendRated 2 out of 5 stars
Chromebook disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sorry, had to return this laptop. After opening emails, chrome wouldn't let me scroll down to view entire page.
No, I would not recommend this to a friendRated 2 out of 5 stars
Chromebook laptop - don't buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not very intuitive to use. It will take time of the user to get use to this laptop.
No, I would not recommend this to a friendRated 1 out of 5 stars
total disappointment
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've owned laptops for almost 30 years, and Chromebook is by far the worst. So many things taken for granted on Windows ... no Snip Tool, CDs and DVDs won't play from external drives . . .
No, I would not recommend this to a friendRated 1 out of 5 stars
Bad Christmas
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My 86 year old mother still has not received her BEST BUY gift delivery. It was supposed to be there buy 12/20 23, It still hasn't been delivered and today is 1/2/24. I have texted and spoke with several people and nothing has been done, the tracking still says delayed?????!!!!!!
No, I would not recommend this to a friendRated 2 out of 5 stars
Review
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for student use only not much you can do, suggest for kids
I would recommend this to a friendRated 2 out of 5 stars
Bad display
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Displays so poor quality, I would change for something better than this
No, I would not recommend this to a friendRated 2 out of 5 stars
Fair
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not my favorite. Hard to navigate using chrome OS.
No, I would not recommend this to a friendRated 1 out of 5 stars
Do Not Purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased on Dec 12 and it stopped working on February 1 due to what Best Buy states is a warranty defect. Not allowed to return nor exchange. 5-6 weeks to be repaired and had to pay an additional 150$ for an extended repair. This device was purchased for academic work, not enjoyment. Extremely disappointed in both product and service.
No, I would not recommend this to a friend