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Customer Ratings & Reviews

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$209.99
Save $89.01
Comp. Value: $299.00

Customer reviews

Rating 4.5 out of 5 stars with 2935 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers appreciate the 14" Chromebook Laptop for its ease of use, overall performance, and affordable price. Many users also praise its impressive battery life, speed, and convenient size and weight. The sleek, modern design is another aspect that customers find appealing, while a few have experienced issues with the operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 139 Showing 2,761-2,780 of 2,935 reviews
  • Rated 1 out of 5 stars

    I want my money back

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had this p.c two month I’ve power it on 3 times max…. It won’t turn on now

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible tech plan.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t buy tech plan. You will just have to pay more when you have an issue

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Junk! Lasted 3 weeks!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chromebook was working perfectly, after 23 days it no longer powers on. Best Buy’s return window has closed. Now stuck with a useless laptop.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    One out of two works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased 2 since we do school at home. One stopped working within 3 days.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Trying to get my computer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't get my computer they sent it to the wrong house so now I have to try and get other one because this computer is $147, and I can't just let it go!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible to use for anything other than searching things. Doesn’t have any updated apps. Like it was created in 2005.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wouldn’t buy I returned it

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not great was slow and hard to use found a better one at better deal

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Juan S

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good quality not for this brand Need more fishers

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Won’t turn on

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had it less than a year and it won’t even turn on now

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy needs to get it together

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop was lost in deli set and it’s been a pain in the butt to get it taken care of. I will never order online from best buy again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Nope

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right off the bat the touchpad didnt work despite rebooting and folling troubleshooter

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Check my oyrchase history

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not purchas the item listed to be reviewed. I.E. THE LOW SCORE

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sucks

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chrome books sucks . Very limited and not good at all would never buy another one let alone a a Chromebook I am very disappointed in my purchase

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    HP 14” Chromebook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Chromebook has the worst display ever. All I can say is you get what you pay for. Leave this at the store where it belongs. Cheap, cheap, cheap.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not recommended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a month of usage this Chromebook wont start. Brought to the store they couldn't help me. Called HP they helped me but this isn't right for a "new device"

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    You get what you pay for

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went to a white screen and would not power back on after 1 day of purchase. Had to return

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Frustrated

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return this item back. I couldn’t set it up. I had to keep running updates on it within the 1st couple of hours trying to set it up.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Never could get it to connect to Wifi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had a chance to use it. Returned the product after trying several things and not being able to get it to connect to my Wifi.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Hard to work with it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my girlfriend but she is not comfortable with it probably we return it and get a normal laptop

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst laptop ever have better luck on your phone this laptop has noting good about it

    No, I would not recommend this to a friend