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Customer Ratings & Reviews

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$209.99
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Customer reviews

Rating 4.5 out of 5 stars with 2965 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers admire the product's exceptional ease of use, strong overall performance, and attractive price point. They also frequently praise its impressive battery life, speed, convenient size, and light weight, as well as its sleek design. The primary concern noted by a small number of users is the limited storage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 139 Showing 2,761-2,780 of 2,965 reviews
  • Rated 1 out of 5 stars

    Chromebook

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked for a few days then wouldn’t even turn on. Disappointed. Actually bought two, the other is still working.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Exactly what you pay for!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The volume stopped working within 3 months. I would not recommend this product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Junk

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Froze and quit working 2 weeks and 4 days after I received it. 4 Days after I could return it. Junk do not buy. Should of ordered on Amazon.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Hp Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a Christmas gift..Fast delivery property wasn't damaged..Good brand

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    key board respond is slower

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    facing trouble using a keyboard because of typing lag or slow keyboard response sometime

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broke within a month

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was fine until I downloaded the anti-virus and then it broke like you can do anything with it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wouldn’t recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer wouldn’t cut on after a month of using it! No water damage or anything

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Could do better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't lik..,.....,.....e the over heating of laptop

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Purchssed as a replacement

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase this as a CHRISTmas present. So we have not used it yet.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was okay for the price but it was so slow and the screen was a bad quality

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Was great until it wasn’t

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 months old and hinge needs to be repaired and not covered by warranty. Computer does not travel but sits on desk. Very disappointed!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    HP Chromebook

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had trouble connecting to my internet & had a computer person check it out & found out it was the chromebook not my internet. Would not recommend this chromebook. Was able to get an Acer chromebook from another store & it works wonderfully.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    SLOW

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very, very slow! Ended up sending back. My son said he was the last one in class to be able to log into the sites needed. Returned right away!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Malfunctioning

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Print is "fuzzy" as well as images, started about 2 months purchsed in May. Looking into warranty info now.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped working after using 6-7 times

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked six-seven times before not turning on anymore.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Never purchase from best buy again

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Less than 2 months old button fell off after 6 weeks and as of yesterday it no longer turns on

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dissatisfied customer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not connect to wifi. Tried several times but to no avail. Did a complete reset and still was unable to connect. Bought a Lenovo Chromebook and it connected with no problem.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not recommend this computer gave it as a Christmas gift within 30 days of use the screen stopped working

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It broke the day I got it extremely disappointed it ended my messenger call the screen had lines through it then it stopped then it does it again

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    1/10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item I received was damaged. ChromeOS is only worth it if your plan is to just do school/work related stuff.

    No, I would not recommend this to a friend