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Customer Ratings & Reviews

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$209.99
Save $89.01
Comp. Value: $299.00

Customer reviews

Rating 4.5 out of 5 stars with 2935 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers appreciate the 14" Chromebook Laptop for its ease of use, overall performance, and affordable price. Many users also praise its impressive battery life, speed, and convenient size and weight. The sleek, modern design is another aspect that customers find appealing, while a few have experienced issues with the operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 140 Showing 2,781-2,800 of 2,935 reviews
  • Rated 1 out of 5 stars

    Wouldn’t recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It failed to do some web surfing and was pretty slow on different types of internet connections.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Lemon Chromebook

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would charge after only 10 days. Had to return. Didn't rebuy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working after 7 months. Poor quality product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    You get what you pay for

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didnt last 6 months before needning the motherboard replaced

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not windows based

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would be great as just a school computer just not good for what I needed it for since it’s not windows based

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Temporary Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked for two months and just died. This is the second one to do this. Pawn shops won't even take these. Stay away

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy Boosters

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only good for the internet and nothing more. Best Buy absolutely stinks now. Just like everything else.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is for show you can’t do anything on this thing. Only good for small kids in elementary school.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    *

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer died and when put on charger it doesnt charge. You have to kinda tap on the battery and it will start charging

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Computer broke

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My computer broke after a couple weeks. I think I was given a faulty computer.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Be carful

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke less than 6 months of having it, sent it out for repairs.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Slow and no card reader

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is different than what is pictured and it is extremely slow. I returned it two days later.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Chrome lap top

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not what i expected , quality is poor i work from home it could be added to my system.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Running slow. Don't like the features. Don't like Chromebook laptop

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer worked but felt like cheap plastic and over all quality was just bad.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance, Price

    Rated 5 out of 5 stars

    Great Chromebook for the money…

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a solid little Chromebook. Perfect for seniors, children or anyone really. However for educational needs or an older adult that just needs to be ‘online’ this is a good device. Let’s start with the good… Great performance for the minimal investment. Seriously, for the Black Friday price I paid this little HP offers solid value. If you want a device with a keyboard to do email, type a document or surf the web this is an excellent choice. Think of it as a modern era netbook but with decent performance and you get the idea. What is not… This is not an Apple product in software or hardware but at the Black Friday price paid you wouldn’t expect that. It is a solid value and a decently built device. The ‘metal look’ insert on the keyboard area is just plastic with a design to look a bit like metal. Honestly, looks a bit better online than in person but again not a deal breaker at this price point. The display for the price isn’t bad but realize you aren’t getting a 1080p or 4K super bright display. To sum it up… When purchased on sale like I did, it is a good little laptop with a nice keyboard for an outstanding value.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No title

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned item……………………………………………………………………………………………..

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Lemon top.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was cheap and key pad very hard to use. Hard to control.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy this laptop. The screen is not good and it is very slow.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Beware

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awful. Poor quality and just all around awful computer

    No, I would not recommend this to a friend