Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Clearance
$209.99
Save $89.01
Comp. Value: $299.00

Customer reviews

Rating 4.5 out of 5 stars with 2935 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers appreciate the 14" Chromebook Laptop for its ease of use, overall performance, and affordable price. Many users also praise its impressive battery life, speed, and convenient size and weight. The sleek, modern design is another aspect that customers find appealing, while a few have experienced issues with the operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 141 Showing 2,801-2,820 of 2,935 reviews
  • Rated 1 out of 5 stars

    Couldn’t get it to work

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn’t get it to work for me so I sent it back didn’t care for it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not happy

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera doesn’t work. It’s very disappointing ..

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance, Price

    Rated 5 out of 5 stars

    Just What I Need :)

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although it's only $150, this Chromebook has all the features and the speed I need, I primarily use it for internet surfing and Google Docs. Ran Netflix with no problem as well. I anticipate years of reliable use - which at this price point is truly a bargain!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Chrome book

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hate it, returned it. I wish I could rate zero…………….

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price, Speed
    Cons mentioned:
    Operating system

    Rated 5 out of 5 stars

    Great — No Windows Operating System

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price, exceptional fast. The only draw back there is no Windows, OS. You cannot even download so you have to use Google Docs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent laptop, but heavy.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop provides top-level functionality. I have multiple memory-hogging programs installed and can have numerous windows open without conflict or lags. I have had no technical problems with this laptop other than getting a blue-screen of death every once in awhile, but I believe this is a software (namely, Windows 11) issue and not a laptop issue. The only negative thing I have to say about this laptop is that it is extraordinarily heavy. I would not purchase this laptop as a frequent traveler. However, the offset of this is that the screen is large and has excellent resolution. I did have problems with the graphics display for a long time, but found out it was due to a setting in the registry (firmware). Once this problem was discovered and resolved, the screen has been beautiful ever since. I have hooked this laptop up to a port replicator and am running four monitors from it with no problems (including a UHD widescreen). It works beautifully in this setup. So, overall, I have found this an excellent computer.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Bang for Buck!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great quality for the price!!!! Lightweight, the keyboard is nice, the display is super clear. I got this on sale and it was under $200. 10/10 recommend. Also the battery lasts SOO LONG

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Corrupted OS system on brand new computer.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brand new, setting up and a notification pops up that the chrome os system is missing or damaged. Trying to troubleshoot but doesn’t look promising. Fortunately I bought the three year warranty. I’ll update after we bring it back to Best Buy for service.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Buy It!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was originally interested in getting a MacBook but due to financial reasons, I ended up going with HP since I was mostly going to be using it for homework, and boy am I glad I did. It’s so light weight and cute, and the battery life is great!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Excellent Chromebook

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second Chromebook I have bought. For.basic internet browsing and minor office work it's a great little 14 inch laptop. Email, zoom, nice clear screen. Very pleased and they get better every year. My.last one lasted 6 years.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    Nice unit.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the money, this is one of the nicest little Chromebook you could hope for. It has long battery life, brilliant color does everything online you would want and very quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Price

    Rated 5 out of 5 stars

    Would Recommend!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs good and the price is good! affordable laptop for those going to college or everyday use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Chromebook

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for price, easy set up, light and easy to carry around

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    I love it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    light, very portable, powerful speed, great display features

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Chrome

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice little chrome book for checking email and everything Google. Battery life is incredibly long and it is super light in weight.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    That's exactly what I was looking for!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That's exactly what I was looking for! Small, light, reliable! Can take it anywhere and surf Internet!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Price

    Rated 5 out of 5 stars

    Perfect

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this computer for my daughter and it was perder and exactly what we needed. Great price and quality

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    College Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great college laptop. Very lightweight. Surprisingly long battery life

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Chrome Book 2023

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Chrome Book it's light weight, easy to learn and we got ours for a wonderful sale price.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Excellent value

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have a high school student who only needs access to Google Docs and the internet to complete schoolwork, this is a great value. It does everything they need it to do and you don't have to worry about them carrying around a $1000 laptop at school. It would be more convenient if this model had a touch screen, but again, this is a value deal.

    I would recommend this to a friend