Customer Ratings & Reviews

Perfect for going back to college and organizing my business

Very simple laptop. Good for beginners and school use.

Very simple set up and easy to use. Price was excellent

Said it was touch screen but it isnt. Pretty good computer after mine broke.

Excellent, productive product, delivered quickly.

Perfect for my daughter. She will use it for school.

The Laptop is good. But the charger provided with the laptop does not work

It is just what I needed. Would like it better if touchscreen!!

Fantastic laptop for my little girl!! Very satisfied

It’s pretty decent just wish it had a lighted keyboard

The laptop is very good I really need it for school

Laptop is ok. Could have been better quality. Ok if you just want something basic

When I purchased the Chromebook I was super excited. I have a father who enjoys surfing the internet to read the news, watch movies, and catch up on emails. I purchased the Chromebook because I liked the simplicity of using the internet easily. It has only been less than 1 year, and the keyboard is not working anymore. The letter "A" and a few other letters aren't working anymore! How do you type when one of the vowels is no longer working? This is so frustrating!!! The screen is flimsy and feels like I could easily break it. I should have just purchased an IPAD because the Chromebook is cheap and unreliable! Do not purchase!

It was slow from the moment I first started it, pages took up to minute to load. Recommended virus protection software wouldn't load. When I returned it, the store employee told me it operates in a default safe mode?! That once turned off, the safe mode cannot be restored. Then an upsale to a device costing over 500 $ was attempted. At that point I became disgusted and frustrated and got a full return. I had intended to exchange or upgrade, but Best Buy has now permanently lost me as a customer.

Computer is ok except for the fact nobody can tell me how to get out of Guest sign in. Because of that, NOTHING is saved: photos, tabs I've opened, etc.

It was delayed 3 times. By the time it was supposed to ACTUALLY arrive, my son needed a laptop for school, so I had to quickly pivot. Unfortunately, the one I ended up buying off Amazon was garbage.

I'll warn you now this is a 5+ year old processor you will not have much use for this. all of the good reviews that you see when you look at reviews all say incentives of course they are going to speak well of the product.

I cannot do a complete review becsusd it’s a Christmas present so it hasn’t been opened

I want to leave a zero rating but can't. I hate this computer. The font keeps auto changing and I am constantly fighting to make it stay normal. I have read everything above how to change it permanently. However, that hasn't helped at all. I'm going to just throw this away and go buy an Apple.

I purchased this item for school and not even 3 weeks after having it stopped completely while I was in class I returned it and then was given a new one and now even 24 hours after completing an assignment luckily plugged it up to go to sleep and wouldn’t turn on the next morning