Refund Refresh 4-Day SaleEnds Monday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

  • The text on the image reads "Intel Celeron".
  • Angle. HP - 14" Chromebook Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Modern Gray.
  • Left. HP - 14" Chromebook Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Modern Gray.
  • Alt View 1. HP - 14" Chromebook Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Modern Gray.
  • Alt View 11. HP - 14" Chromebook Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Modern Gray.
  • Alt View 12. HP - 14" Chromebook Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Modern Gray.
  • Chromebook is offering a special deal for Gemini Pro, which includes 2TB of storage and more for three months at no cost. This offer is designed to boost productivity and creativity, as it comes with three months of Google Al Pro, including NotebookLM Pro. Additionally, the deal includes Gemini in Gmail, Pro Docs, and more, along with 2TB of cloud storage. To take advantage of this offer, customers must purchase a Chromebook. The full terms of the offer can be found at g.co/chromebook/google-ai-pro-3-month-offer.
  • Alt View 14. HP - 14" Chromebook Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Modern Gray.

HP - 14" Chromebook Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Modern Gray

Model:
14a-ne0013dx
SKU:
6513217
Highly rated by customers for:
Clearance
$209.99
Save $89.01
Comp. Value: $299.00

Customer reviews

Rating 4.5 out of 5 stars with 2939 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers appreciate the 14" Chromebook Laptop for its ease of use, overall performance, and affordable price. Many users also praise its impressive battery life, speed, and convenient size and weight. The sleek, modern design is another aspect that customers find appealing, while a few have experienced issues with the operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 86 Showing 1,701-1,720 of 2,939 reviews
  • Pros mentioned:
    Overall performance

    Best Customer Service

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Customer Service fast approval fast pick up all Great Staff Beautiful Store!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Good laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop, easy set up and a good price for quality.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Works great

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome works great for personal usage no complains

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Very nice

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very very good laptop very it gets all my job done

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    The Q’s

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving my new Chromebook! It is so easy to use and does everything we need it to do.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    ..

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good, works well and do just what I brought it for.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Good for work related task

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed this for work and it performs better then the acers. Great for price.

    I would recommend this to a friend

  • Worth it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it so far, great size! It is perfect for billing and office work

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Lily Murphy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use for people not good with technology. Best Buy I have made recently

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Good Laptop!!!!!!! Easy to navigate and very portable.

    I would recommend this to a friend

  • Great buy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Originally purchased for a job that I ended up not getting, but the purchase was smooth and effortless. The laptop has a very clear picture not too hard to learn if you never used a Chromebook before. The video and photos are very clean, absolutely love the camera cover feature.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    I want my 400

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice note book my kid love he is crazy working good

    I would recommend this to a friend

  • review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop works ok but I had issues with downloads since it uses cmd prompt

    No, I would not recommend this to a friend

  • Chromebook good as expected

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the Chromebook does what we want it to do . would be nice that it was touch screen but we just ended up buying a cordless mouse to use.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it so much it was absolutely worth the purchase

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Perfect for me!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer works great and does exactly what I need it to do!

    I would recommend this to a friend

  • Great Affordable Chromebook

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for my Daughters school work. We have not had any issues at all with this since we purchased it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Excellent Crome book

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellet, easy to use, used for home work, achool work, ect.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    HP - 14" Chromebook - Intel Celeron - 4GB Memory

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good chromebook for my everyday email, web surfing, etc type activities. For my purpose it works well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Great value laptop

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value ! Has functions and features of much more expensive laptops .

    I would recommend this to a friend
Page 86, Showing 1,701-1,720 of 2,939 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.