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Customer Ratings & Reviews

Your price for this item is $260.99
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The comparable value price is $289.99

Customer reviews

Rating 4.4 out of 5 stars with 1448 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.1 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers consistently note the affordability, user-friendly interface, and portability of the 14" Laptop. Many users appreciate its value for the price, ease of use, and lightweight design. However, some users have concerns about the limited RAM, occasional freezing during heavy use, and insufficient storage space.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 1,448 reviews
  • Pros mentioned:
    Gaming

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves it. Works great for playing her sims games

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 4 out of 5 stars

    Perfect size laptop for a student.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use laptop for a student. Great screen and memory space. Perfect size for pick up and travel. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great laptop!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop was purchased for my mom and works beautifully. Its fast and the cost was great especially during this time. It works perfect for at home work.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Just what my nephew and niece need!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the price. Got 2 of this for my nephew and niece. This will be a big help for their virtual class.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    great labtop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it very fast , it amazing and i am very happy to get this labtop, this is exactly what i need . omg i am happy

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good Beginner laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this laptop for my nephew for virtual school. Easy too use and great size for 5 year old. Camera works just fine. Good price for a beginner user.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good laptop at value price!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer as far as price is concern. Great for kids’ school. However, you may consider increasing the memory.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I honestly was hesitant but once it arrived I was ver satisfied. It's a little smaller than my previous laptop but still a great size. I would reccomend

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aside from lacking a DVD drive my daughter loves this laptop. It's very light and works a lot better than the laptop she used to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for everything I need

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a perfect laptop for school work streaming and light gaming. It’s perfect for me

    I would recommend this to a friend
  • Pros mentioned:
    Gaming

    Rated 5 out of 5 stars

    Perfect Starter Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked this up on sale for my son to use. Handles all of his school stuff perfectly but also decent enough to allow him some gaming time as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good laptop for the price paid

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The purchase of the HP laptop online, when smoothly. The delivery was delayed due to availability but was not a major issue. I liked the fact that once ready, I was able to pull up to the Best Buy location and the package was brought out promptly. The only down side was that in setting up the computer at home, I was having some difficulties. I had paid for a year of Geek Squad and I have not been successful in reaching anyone for help, either by chat or by phone.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Nice laptop!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my grandpa who had a stroke, I needed something easy to use for him! The size is great and it’s simple for him to use!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent for price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for school and work, nothing else. Don’t plan on using it to stream, no games, and just literally for functional use only. It does an amazing job for the price range and similar models. I bought a 8gb RAM to help it run faster. There are 2 slots and one is not being used for RAM storage. Also, the screen has to be at a right angle for it to be visually pleasing or else you get too much backlight exposure. The keyboard is not backlit which may be a problem for some. Overall it serves its purpose and is a quality but for simple usage.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Still learning how to use, but so far so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like it, can do a little more each day, like size and screen size and look forward to learning it’s potential

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 4 out of 5 stars

    Great computer for Senior

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my mom and it is easy to use and just the right size. Doesn’t move fast but serves the purpose.

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 4 out of 5 stars

    Works Perfectly fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far has been working as needed wish I would've though of space before buying though.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 4 out of 5 stars

    A Great Laptop for the church

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop was prefect for the Church's Administrative Assistant who can use it at the church and at home.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Can't beat the value for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With wife working from home due to covoid she pretty much took over my home office from 8 to 5 every day. Kids also doing school from home. One computer wasn't cutting it. Already had an iPad but hard to type a lot on it. This was exactly what I needed. I added office 360 and was set. Perfectly fat enough and enough memory to run more than one program. Good buy.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    It has been great so far. Easy setup.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter needed a Laptop for summer school. Product was delivered in 2 days. Setup was easy.

    I would recommend this to a friend