Save up to 50% on 3-Day Sale deals.Ends 12/14.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $260.99
Clearance
The comparable value price is $289.99

Customer reviews

Rating 4.4 out of 5 stars with 1448 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.1 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers consistently note the affordability, user-friendly interface, and portability of the 14" Laptop. Many users appreciate its value for the price, ease of use, and lightweight design. However, some users have concerns about the limited RAM, occasional freezing during heavy use, and insufficient storage space.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 1,448 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Does the job

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing fancy but it provides good value at a low price. Does the basics just fine and the battery life is pretty solid.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Issues

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My computer was taken out of S mode, but somehow went back to S mode and then I couldn't use it! The first time I opened the box. Make sure you get geek squad plan. Not the protection plan but white tie or whatever it's called! This was the first time I had trouble using a computer straight out the box. I would not purchase again!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great country for the money

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent computer for the price. Once you get passed Microsoft trying to force you to use Edge its smooth and fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Technologically challenged!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this new laptop. I am not a fan in general, but needed one for work. With the COVID closures, it was difficult to figure out how I was going to be able to actually work with someone to figure out what would be best for my skills and needs. Best Buy allowed me to make an appointment and I was able to not only meet with Geek Squad to transfer some data but also the tech guy to help me choose the best option. Thank you so much. I love the team and I love my new device!

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 4 out of 5 stars

    Great Purchase for my Daughter

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my daughter to do her school work it was lightweight and easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Works really good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item that I bought At a ver reasonable price works really well. The camera was great and it works really fast.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 4 out of 5 stars

    Perfect for home schooling

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for home schooling. Easy to use. Boots up fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent !!!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for online clases. Is fast, great sound, very good

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 4 out of 5 stars

    Nice laptop and easy to use

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son love it, it is easy to used and easy to install all the application for school.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for the price, very compact, good to have for basic laptop needs

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Hp laptop

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has been great. Very easy to use. We use it for mainly crafting and it’s perfect for that purpose

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great features !

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not just for beginners, but definetly a "Best Buy" for students with tons of storage and features commensurate with more expensive laptops. No wonder this model is completely sold out as other customers see the value in this sleeper of a computing device. Only downside to it is the speed with which it functions. But to make up for that,the solid state drive would definitely make it a durable product.

    I would recommend this to a friend
  • Pros mentioned:
    Gaming

    Rated 5 out of 5 stars

    Very nice intro laptop for 15 year old

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves it. Played games, does homework, etc. Great price and computer.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Excellent for the money

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for the money - If you are mostly reading email and checking your banking stuff and credit cards it's fine.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    A wonderful compact tool to have for school.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best laptop that I purchase the price was fantastic, I would recommend this laptop to friend.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    YAAAAAAAAAS!!!!

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is amazing!!!! Purchased it back in April & so far so GOOOOOD! Excellent service for a great price!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great for college students

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop for college purposes. It’s a great investment for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Great laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop. It’s not too big. I like that it’s portable. I take it outside to work in my back patio.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Entry Level Laptop

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my kids digital learning. For the price you really cant ask for much more. I did upgrade the ram from 4gb to 8gb. This made a huge difference in the ability to have multiple tabs running at the same time and only cost an extra $25. 4gb is really not enough in today's world. Other wise pc is quick to boot and it has some great features like web cam, ssd memory, and windows 10.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A robust machine

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keypad is comfortable and all systems operate smoothly. I am a windows user, this is 10, and it is making all my applications easier to use. Very fast and responsive. The file system and icons is still getting used to using newer features. Having an external wireless mouse helps move around the page easier than using the finger touch pad, but it works fine if traveling.

    I would recommend this to a friend