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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 517 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers highly value this 14" laptop for its affordability, ease of use, and performance. Its lightweight design and compact size are also frequently praised, making it portable and convenient. While some users mention the fan noise and limited storage, the positive feedback on other features outweighs these concerns. Many appreciate the sufficient RAM for everyday tasks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 517 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for the price does everything I need!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    hp ryzen 3 laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great laptop thanks i have lots of tasks to do on this.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought laptop to upgrade. Laptop is working great.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little computer and a win for the price! Would get again.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    work for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good enough for the price, like that it is so light weight.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Satisfacto,

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it for schoolwork and web surfing, my needs are being met.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy to use this hp laptop, also good for my budget

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great for the money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this on sale for 250 and it was just what I wanted. Infact it comes with 2 ram spots and 1 8 gb card so I threw a second card in and couldn't be happier. Fan is a little loud but it was 250 bucks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Two as gifts

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop for my niece as a gift. Bought it at a discounted price so it is quite a great deal. Specs is very good for a starter laptop. 2 days after, my wife also bought one for her nephew!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Marion&Maraih

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was for my grandkids, So far they are enjoying them!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Functioned as expected, no problems. I'd recommend this laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brand new better price than open box

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my nephew and he likes it so much. I picked the open box because its cheaper but after one month the brand new one is cheaper than the open-box. And because its over one month, I cant return it or ask for a price difference. Maybe next time, I wont go for open box.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for a modest workload

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's fine if you're looking for basic laptop functions once you disable the nanny software so you can use more than just Microsoft products. I'd look elsewhere if you want something that can do gaming well. I bought this from Best Buy because they had the lowest price on it and it was available within a few days.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Great for pricing, nothing spectacular

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for cheap laptop. Took out of S mode, was a pain to do since it didn't fully get out of S mode first time, has to factory reset, worked 2nd time. Good for school, a little slower than I would like but good for portability and classroom usage.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    review

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    is a little slow good for student good for students

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent & Reliable Compact Laptop!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this HP for our girl to use for the summer and she loves it! Compact and convenient for our travels. Processing speed was good. Plenty of HD space. Photo and graphic quality was great for its price. Internet access was fast, and having fast wifi does help. LOL

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid Basic Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Useful for working with documents, watching videos, and playing light games. Mouse pad is extremely sensitive, so I would recommend the use of a regular mouse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the price. I needed it for school, boots up quickly, word and excel work great, no issurs thus far, but i only use it for internet browsing and word, sheets, excel, etc. Shipped quickly as well, arrived in under 48 hours.

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 3 out of 5 stars

    Ok for a budget laptop.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Budget computer. Needs a larger HDD if switched from Windows S to Windows 11. Is upgradable but if you need more storage or RAM just buy something that meets your needs. It'f fine for what I needed.

    I would recommend this to a friend