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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 517 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers highly value this 14" laptop for its affordability, ease of use, and performance. Its lightweight design and compact size are also frequently praised, making it portable and convenient. While some users mention the fan noise and limited storage, the positive feedback on other features outweighs these concerns. Many appreciate the sufficient RAM for everyday tasks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 517 reviews
  • Rated 3 out of 5 stars

    OK

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the size and that it works...most of the time. Occasionally it does freeze up and takes a long time to start. Pretty slow, compared to my last computer, although evntually it gets the job done.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    HP - 14" Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the laptop. It arrived quickly, the box was damaged and looked like it was already opened at one time. That was disappointing. I'm an amateur and I still hope everything is working proper because of the opened, and damaged box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my grandson. He uses it every day and he seems to be well satisfied with it. It has Windows 11, which is an upgrade from my desk top.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Weight comes with size

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice computer a bit heavy. Has a security smode I thinks it's called that blocks from alot of apps but you can take it off but will loose security features. Extensions need to b used.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TechyGal28

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop. I needed a new laptop for school, but i didnt want to spend a bunch of money. The item is a perfect size, fast and efficient. Must purchase.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Wi-Fi Failure

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this in late 2023, not even a year later it's struggling to function. Specifically, it drops the Wi-Fi signal and crashes while I'm trying to watch a show. It will say cannot connect to the internet, while every other device using Wi-Fi is fine.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this computer for my daughter. She said she wanted one that could play Minecraft, roblox, and fortnite and this computer plays all 3 games with no issues!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great portability!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy as its lightweight and at 14" easy to carry. The resolution and screen color are excellent as is audio so it makes streaming very pleasurable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice & Sleek Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the laptop, it does everything I need it to do for school. It also has a sleek look and is not heavy or bulky. Great product, would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Right blend of price and performance

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a solid entry level laptop for an upcoming birthday present. This model has the right blend of punch and price. Very happy with the purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Basic laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value laptop, but that is about it. Good for light web browsing, emails, and typing a paper. This is essentially for someone just looking to get a basic computer on the fly.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great for school

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for school use where it just needs to work. Its not fancy or fast enough for most games or video editing. Just plain productivity

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than expected.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very pleased with this purchase. I wasn't expecting such a small laptop to be so quick. It boots up quick, it performs quick. I really recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop was easy to use right out of the box. I use it for work and it does everything that I need it to do. I'm happy I bought this laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Disappointing Geek Squad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is fine, but the help from Geek Squad is unreliable. We have had our appointments postponed two weeks in a row. Very disappointed in this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    1st Year of College Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my daughters first year of college… she is loving it! Perfect for what she needs and cost was reasonable for the quality received!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sandra Feketa

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new computer/printer setup. Laural did a fantastic job setting me up with my cell phone and iPad to my computer/printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good price

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality, especially for the price. I bought it for my daughter to play Roblox. She doesn’t have any complaints.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    hp ryzen 3 laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    gets the job done for the price, will deduct one star to good instead of excellent because screen display is not the best but you get what you pay for

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for price. Great for school work or messing around on instead of doing things that are more important.

    I would recommend this to a friend