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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 517 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers highly value this 14" laptop for its affordability, ease of use, and performance. Its lightweight design and compact size are also frequently praised, making it portable and convenient. While some users mention the fan noise and limited storage, the positive feedback on other features outweighs these concerns. Many appreciate the sufficient RAM for everyday tasks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 517 reviews
  • Rated 5 out of 5 stars

    Graduation Gift

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little laptop! Given as a gift for college bound student. No issues with it so far!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good laptop!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a laptop for work, and this is perfect. I was using a Lenovo system and it glitched badly - this has been great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm still learning about new HP laptop. I think it'll be good once I become familiar with all the different functions.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid for the price range

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good for day to day, has moments where it seems to hesitate momentarily but nothing that has inconvenienced me, but it is noticed in little moments.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a nice laptop to do web browsing and lightweight. It will be a great product to check emails and browse news.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, really good. I don’t know why I just didn’t order from BestBuy in the first place, they never let me down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Incredible Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new H-P laptop is super-fast, and the customer service at Best Buy was amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good computer, smooth screen. I am very satisfied with it. Best buy's service is also very good. Thank you so much

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    OK for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Boot time is slower as the 8GB RAM is shared by Graphics card, other than that, screen is also a bit smaller, but that might be just me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time using a laptop and I’m still learning how to use it. But it works and looks nice so far. See how it goes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new laptop for my sewing software. This has all the add on's I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was a prefect laptop purchase. my cousin simply loves it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    8GB Memory - 128GB SSD

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP - 14" Laptop - AMD Ryzen 3 - 8GB Memory - 128GB SSD - Natural Silver-high CP value even though 128GB SSD is a bit too small.

    I would recommend this to a friend
  • Cons mentioned:
    Fan noise

    Rated 2 out of 5 stars

    Cheap screen, gets hot fast and loud fan

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned this computer. Gets hot and loud fan within a short time of using it. You have to look at the screen at the perfect angle or else back light is annoying and picture is discolored/distorted. Cheap computer but it is 2022 thought quality may be better reminds me of a 2008 computer for same price back then. Would not recommend.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Am enjoying my new laptop and appreciate the great job the Geek Squad trch did getting it set up for my.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied Customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter wanted a laptop and I asked her to order one and I would pay for it, she is happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop for my cousin as a gift for use at school. He is enjoying it and he appreciate

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good purchase for the money. Keys are somewhat difficult to see, as they are not dark. But other than that, I am happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Laptop!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for the price, I don't like the mousepad but the laptop is very good for day-to-day tasks!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for price paid. Can be difficult to see the keyboard in low light.

    I would recommend this to a friend