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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 517 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers highly value this 14" laptop for its affordability, ease of use, and performance. Its lightweight design and compact size are also frequently praised, making it portable and convenient. While some users mention the fan noise and limited storage, the positive feedback on other features outweighs these concerns. Many appreciate the sufficient RAM for everyday tasks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 517 reviews
  • Rated 2 out of 5 stars

    Slow for the price point

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely slow to load and it struggled to run multiple programs at once.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Useful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a computer for my online class works. I’ve been using it for a month and it’s really good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not a bad laptop for the price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty convenient to move around to any location. Battery isn't bad but will drain quicker with heavy use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exelent

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For kids is perfect..................................................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bestbuy is Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy is a great store with nice items especially for someone who has a office job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A little disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoying my computer. Don’t like that Microsoft word doesn’t come with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how my new laptop looks and operates. Its speed is great and easy yo use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terrific, friendly, understanding service!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best thing about this computer purchase was the outstanding service received!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best laptop for the price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far doing great! SSD a little low on space but nothing an external hard driver can’t fix.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for students, watching movies, video calls, browse internet etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Edge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great. Still working my way thur edge. I have small issues but if I take my time I get it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought for son

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son, I haven’t heard one complaint, so I suppose he loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thumbs up :)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Using this as a quick temp solution.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Needs improvement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great system but the ram needs to be bigger and it needs to have a port for an Ethernet cord.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Da bomb.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice computer. Can be upgraded to be a kick butt cloud gaming machine. Love ya.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New laptop

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great use it everyday good for some games mostly use it to talk but great still

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP 14 LAPTOP

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PRODUCT GIVEN AS AGIFT TO MY SON A GREAT PRODUCT FROM HP. COST WAS GREAT.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good serviceable laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you need a laptop to do some light school work (not media intensive) then this is a decent laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good investment and the price was fair. I have no complaints at this time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup, quick usability. So far I've had no issues with this laptop.

    I would recommend this to a friend