Refund Refresh 4-Day SaleEnds Monday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.6 out of 5 stars with 517 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers highly value this 14" laptop for its affordability, ease of use, and performance. Its lightweight design and compact size are also frequently praised, making it portable and convenient. While some users mention the fan noise and limited storage, the positive feedback on other features outweighs these concerns. Many appreciate the sufficient RAM for everyday tasks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 517 reviews
  • Rated 1 out of 5 stars

    Bad working system

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very slow when trying to open the computer and windows.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Laptop Keyboard and Screen Hard to Read

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 14" HP laptop has a good speaker and good speed. But the keyboard letters are hard to see and the display quality is not that great; text looks gray like it been screened and therefore small type is very difficult to read.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 1 out of 5 stars

    This computer was bought New but was used

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a brand new computer but when it arrived there was a lot of files on the hard drive from previous owner. It wasn’t deleted and I could view a lot of personal information. This is concerning to charge a New price for a refurbished computer plus it glitches a lot, probably why they got rid of it! Beware!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Laptop review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as fast as they said it would be. Kind of slow

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Cheap laptop. Quality is normal.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keyboard is cheap not good at all. No backlit keyboard. Otherwise it is ok. This laptop is for beginners.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice computer, very light weight. Easy to use, battery is okay.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good for the price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Actually was looking for a laptop for personal use (basically just M. office) Good laptop for that price

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good value.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, pretty solid, especially for the money. The keyboard feels really cheap however.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    None

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop battery is not good. Every time I type the cursor jump to a different place.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not too satisfied. Laptop doesn't turn on. It doesn't work anymore.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good laptop for the price but I prefer a touch screen.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s alright

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price but you get what you get for the money!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    good enough

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 of the buttons are loose on it. We will see if the plug in will hold up. i couldn't get a warranty on this even though its new. Also it took 3 weeks to come in which is why i couldn't get a warranty.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    It’s ok aside from the lack of backlight in keyboa

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop for my daughter and unfortunately she only just told me the keyboard doesn’t have backlight and I’m so disappointed, don’t know if I can return it and upgrade but I’ll try

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Price

    Rated 5 out of 5 stars

    Excellent Choice for Budget

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is outstanding. The price point is excellent for what it can do. I was able to finish a Master's degree program with this laptop - it can handle all the MS Suite programs like a champ. As far as gaming, I've pushed it as far as Classic WoW (to include some raiding) and some less intense Steam games.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    HP laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very slow laptop and doesn’t turn on as it’s supposed to. I have to hold down the power button until doesYet one of the best brands. I’ve always used this brand

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Poor screen quality

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap screens to look it makes my eye hurt it’s blurry no matter what you set to the brightness the screen is poor quality other than that it works ok

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad One

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter to use for college. Got everything setup and it worked for a couple weeks. Then one day it wouldn't turn on, power button was lit, and fan was going, but screen was black. I'm sure this is a great device, I may have gotten a lemon. I returned it and got something else.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Poor processor

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is not well at multitasking, not good for a college student. It is beautiful and came with all necessary parts and no damages.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    slow

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is slow and I had no idea that it was small was looking for a larger screen.

    No, I would not recommend this to a friend