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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 517 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers highly value this 14" laptop for its affordability, ease of use, and performance. Its lightweight design and compact size are also frequently praised, making it portable and convenient. While some users mention the fan noise and limited storage, the positive feedback on other features outweighs these concerns. Many appreciate the sufficient RAM for everyday tasks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-517 of 517 reviews
  • Rated 2 out of 5 stars

    Disappointing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very slow and felt cheap. Ended up returning to get something slightly better.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Freezes all the time within minutes!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Freezes within minutes! Return window was only 2 weeks! Had for like 2 months so far. Already did a full factory reset.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Defective laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t get a chance to use this laptop. During the initial set up, the laptop froze and I could not get it to unfreeze despite my best efforts.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    don't buy this

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my daughter to used for school and the keys are all mixed up. spoke to best buy and they telling me to call the manufacturer don't waste your $300.00.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had purchased this laptop strictly for my job and it’s perfect. I work with dogs and my office can be a bit destructive at times, this laptop is very hardy. It also provides me with everything I need that my job requires. We use a multitude of programs and I often have a lot of tabs open at once. Everything runs smoothly!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    whatisatitle?????

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am overwhelemed with ads so many they pop up on top of each other everywhere on the left the right the middle and every corner possible

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No Ethernet port

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No Ethernet cable port! I need it for my job!! It didn't say in the description that it didn't have an Ethernet cable port!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    JUST OK!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Constantly shuts off even after being plugged in overnight... It's just.... OK!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cheap product high price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive for the item. Very cheap product overpriced when i bought.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    BP laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot get anything to download on it. Not even the google app.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great CPU

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent , lightweight and good for on the go.. great value

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    HP Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect - does absolutely everything I need it to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Standard Remote Job Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably what you're looking for, if what you're looking for is a standard remote job laptop. It has the 8GB RAM that will meet most requirements. Great deal if you can grab it on sale. Nothing fancy but should prove to be a hardworking, reliable appliance.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy To Use; Easy on the Wallet

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to work perfectly so far. Easy to set up. I'm a college instructor and it meets my needs just fine, in spite of the modest price.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Very Nice Computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice computer at an affordable price! Great buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent laptop! I purchased it for my 10 year old on sale and its perfect! Good amount of storage and display is awesome!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems so far. A great purchase! Highly recommend for everyday use.

    I would recommend this to a friend