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Customer Ratings & Reviews

Your price for this item is $339.99
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The comparable value price is $399.99

Customer reviews

Rating 4.3 out of 5 stars with 657 reviews

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Rating by feature

  • Battery Life

    Rating 4.1 out of 5 stars

  • Speed

    Rating 3.6 out of 5 stars

  • Display

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers have good things to say about the price, speed, weight, and storage of the 14" Laptop - AMD Ryzen 3 - 8GB Memory - 1TB HDD. They appreciate that it is affordable, quick, portable, and has ample storage space. However, some customers have concerns about the battery life, freezing issues, camera quality, keyboard lacking backlighting, and hard drive reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 657 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Lenovo

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A decent laptop for just work or school. GREAT PRICE!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good Black Friday deal.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing for the price. Good specs, decent performance.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    size might matter.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is smaller and lighter than my four year old Dell.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for the price, I have no complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    good lasptop for everyday use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent buy for the price not a solid state

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I"ve had this laptop for over a month now, and I'm so happy with it. It's easy to use, straight forward only trouble was getting use to the Windows format I've always used Apple. Great speed, and great price

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Just what I was looking for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I was looking for, and a great price!

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Cool

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok sleek very light. Fast Complete ease compatible

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast great for a gift. Love the color option

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with my simple laptop purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great purchase. I just needed a simple computer to handle banking online and miscellaneous searches on the internet. Nothing crazy going on and i'm not trying to run any programs on it to do anything like editing or gaming. It serves my simple needs. The computer is light in weight and is a sleek black.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Slightly Expensive but Great Otherwise

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does exactly what I want it to. I can surf the web, watch good looking video, and do other basic tasks fast and easy. My only complaint is it was still pricey in my opinion, even with the sale price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Computer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my college kid in a different state. It is a great computer also was easy to order and have shipped to him. Through the website he said it was great and fulfilled all his needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This Laptop is Just Right said the Pappa Bear !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect ! It is a perfect, no frills, get down to business laptop. Plenty of speed and capacity. Sacrificing the backlit keys i was looking for to the larger letters and numbers was a fair trade off for me. I am pleased with the size of this unit and its functions, for the price this Laptop is SOLID !

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got my product on time, it was packaged well and works fine. I will continue to order from Best Buy as I'm satisfied with my laptop. HP - 14" Laptop - AMD Ryzen 3 - 8GB Memory - 1TB HDD - Jet Black

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good and Light

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for a light duty travel companion. It works well but with Windows 11 loaded, the boot time has slowed. I added another 8GB of RAM which helped a lot!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A Decent Laptop for the Money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a decent laptop for the money. It is possible to upgrade the RAM to 16GB, which I did, but accessing the interior of the laptop is not really easy. There are Youtube videos that show how.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Touchpad cursor jumps around like crazy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Generally happy with it for the price EXCEPT that the touchpad cursor is very jumpy. When I plug in an external mouse, the cursor is fine. Took it to Geek Squad and they thought the mouse driver might need updating. That didn't work. Also, it was maddening because sometimes it seemed to work fine, and then other times it bounced around like crazy when my finger on the touchpad wasn't moving at all. I've tried it on different surfaces and there seems to be a correlation between the jumpy mouse and metal or magnets under/near the desk surface.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Pleasantly surprised!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was concerned about the price because it was so cheap I thought it was going to be a really low quality computer. It actually feels nice it's the perfect size so light weight. Works great I've had no problems with it it doesn't make any noise! I am actually glad I listened to the reviews!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It still lives

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need a good laptop that could survive my boys and not make me cry if it didn't survive my boys lol. No issues or complaints so far so im happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product for a great price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for a great price. I wanted a new (non-chromebook) laptop for my boyfriend with enough storage memory and short-term memory for multitasking with multiple windows open. It works out great- we ended up getting one for his mom as well for all of her Cricuit and personal work.

    I would recommend this to a friend