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Customer Ratings & Reviews

Your price for this item is $339.99
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The comparable value price is $399.99

Customer reviews

Rating 4.3 out of 5 stars with 657 reviews

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Rating by feature

  • Battery Life

    Rating 4.1 out of 5 stars

  • Speed

    Rating 3.6 out of 5 stars

  • Display

    Rating 3.9 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers have good things to say about the price, speed, weight, and storage of the 14" Laptop - AMD Ryzen 3 - 8GB Memory - 1TB HDD. They appreciate that it is affordable, quick, portable, and has ample storage space. However, some customers have concerns about the battery life, freezing issues, camera quality, keyboard lacking backlighting, and hard drive reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 657 reviews
  • Rated 4 out of 5 stars

    Hp lap top

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice construction. Operates as a typical windows machine. Excellent value for a low end lap top.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP 14" laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good refurbished laptop, does take awhile to load and update. Screen is a good size and clear.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    laptops

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought for grandkids they are happy with them no cd drive so purchased external drives for them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good laptop

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is functional. I purchased a couple for my kids to use for virtual schooling and one for my business front desk, performance has been excellent so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a computer to replace and aged system. This little computer has been excellent for my needs. Boots up quick and have had no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas gift to Mom

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mom desperately needed a new laptop (hers was old and heavy and slow), so I bought her this one for Christmas. It runs so much better and faster than her old one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best laptop I've purchased in 2020. It's really fast and efficient. Its perfect for bedroom use because of its slim size. Highly recommend because of huge storage space

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift for Son

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sorry, I really can't review this as I purchased it as a gift for my son and it was sent directly to him. He likes it and says it is just what he needed in a laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ryzen Girl

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my father. He loves it says it works great! I'm a Ryzen girl all the way!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid laptop for basic computer needs. Memory is good but not great. Value is only average.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the computer on 12/17/2020. it is a good computer to use for my school work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice laptop didn’t kill my wallet

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for a friend for Christmas and it’s perfect. It’s easy to use, it’s fast and the storage on the hard drive is great. The price was a bargain too!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On the beginning the laptop looks nice for the price I bought is everything like have to be

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new laptop for my small business. My old laptop had given up. I found this one on the Best Buy website, and it was exactly what I was looking for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a Christmas gift for my son and he said that it gets 5 stars because it is a great laptop that works wonderfully and has all of the features that he needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice everyday computer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my husband and he lovers it. Very light weight and easy to use. the only downfall is it does not have a lighted key pad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop Inspect, Repair, and Cleaned

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Making and apt to drop off computers was easy a d great. You knew what time to go and did not have to wait around in line. The techs were polite and helpful .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 HRS BEHIND LAPTOP

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I AM VERY SATISFIED WITH THE LAPTOP BUT CAN'T FIGURE HOW TO CHANGE THE TIME ON IT. PAID TO HAVE IT SET UP BUT YOUR GUYM FORGOT MTO SET THE PROPER TIME ON IT.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP 14" laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice Hp laptop, easy to use as always. I haven't had any issues with it, and I'm not looking for any either. The set up was pretty easy to get started.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good quality for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking to get a decent laptop for a good price this is your best bet!

    I would recommend this to a friend