Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Main Content

Customer Ratings & Reviews

No content
  • Front. HP - 14" Laptop - AMD Ryzen 3 - 8GB Memory - 1TB HDD.
  • Angle. HP - 14" Laptop - AMD Ryzen 3 - 8GB Memory - 1TB HDD.
  • Left. HP - 14" Laptop - AMD Ryzen 3 - 8GB Memory - 1TB HDD.
  • Alt View 1. HP - 14" Laptop - AMD Ryzen 3 - 8GB Memory - 1TB HDD.
  • Alt View 4. HP - 14" Laptop - AMD Ryzen 3 - 8GB Memory - 1TB HDD.
  • Alt View 11. HP - 14" Laptop - AMD Ryzen 3 - 8GB Memory - 1TB HDD.
  • Alt View 14. HP - 14" Laptop - AMD Ryzen 3 - 8GB Memory - 1TB HDD.
  • Alt View 15. HP - 14" Laptop - AMD Ryzen 3 - 8GB Memory - 1TB HDD.
  • Alt View 16. HP - 14" Laptop - AMD Ryzen 3 - 8GB Memory - 1TB HDD.
  • Alt View 17. HP - 14" Laptop - AMD Ryzen 3 - 8GB Memory - 1TB HDD.
  • Alt View 18. HP - 14" Laptop - AMD Ryzen 3 - 8GB Memory - 1TB HDD.
  • Windows Setup Tips video 1 minutes 08 seconds

HP - 14" Laptop - AMD Ryzen 3 - 8GB Memory - 1TB HDD - Jet Black

Model:
14-dk1031dx
SKU:
6422496
Highly rated by customers for:
Your price for this item is $339.99
Clearance
The comparable value price is $399.99

Customer reviews

Rating 4.3 out of 5 stars with 657 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.1 out of 5 stars

  • Speed

    Rating 3.6 out of 5 stars

  • Display

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers have good things to say about the price, speed, weight, and storage of the 14" Laptop - AMD Ryzen 3 - 8GB Memory - 1TB HDD. They appreciate that it is affordable, quick, portable, and has ample storage space. However, some customers have concerns about the battery life, freezing issues, camera quality, keyboard lacking backlighting, and hard drive reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 657 reviews

  • Good buy.

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter in law for her school. She uses this every day and night. Plenty of power and ram. Can’t like this laptop enough

    I would recommend this to a friend

  • Mona's computer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. prompt shipment of our new computer. Very happy. Thank you

    I would recommend this to a friend

  • Laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected good value for the price would definitely buy again

    I would recommend this to a friend

  • Good little laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for web browing and streaming. I don't play video games or do high powered computing so this computer is more than meeting my needs.

    I would recommend this to a friend

  • Best laptop Ever.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop. My son use it for his school work. The memory is great. I just can’t believe I got this laptop at such a great price.

    I would recommend this to a friend

  • HP LAPTOP

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the small size of this HP computer with 1TB HDD. It is easy to setup and the price was the best deal. Very light weight to carry.

    I would recommend this to a friend

  • laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    brother loved it, just what he was looking for for work. has all the features he would have wanted and his kids find it easy to use as well

    I would recommend this to a friend

  • Hp laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying my new laptop . Touch screen and light weight . Excessable setup . Would recomend to friends . To shop atbestbuy for electronics

    I would recommend this to a friend

  • Go lap top

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the money and I would buy another if they would have let me

    I would recommend this to a friend

  • Solid Entry Level Student Laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this laptop as a Christmas present for my son. He is very pleased with it so far, though he has only had it a couple of weeks.

    I would recommend this to a friend

  • Basic

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small laptop, fast but pretty basic which is what I was looking for.

    No, I would not recommend this to a friend

  • Works well for online classes

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve bought this for my online class and zoom meeting. It works well

    I would recommend this to a friend

  • Great for online classes

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my 13 year old son. He has no complaints and says it works great for online classes. Definitely recommend it to others.

    I would recommend this to a friend

  • Great Computer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed! Great value & price. Perfect for web browsing and daily work. Like the ability to turn off S mode & download Chrome.

    I would recommend this to a friend

  • Gift

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item but gave it away as a gift. The person was so excited and very happy because of how great the laptop is working.

    I would recommend this to a friend

  • LOVED IT

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IT IS PRETTY CUTE LOOKING, VERY THIN AND LIGHT WEIGHT. VERY EASY TO USE. GOT FOR FAMILY MEMBER, SO FAR I DIDN'T HEAR ANY COMPLAINS.

    I would recommend this to a friend

  • Happy With My Laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop. It has a massive hard drive and great build quality, It is perfect for my needs, Glad that I made the purchase.

    I would recommend this to a friend

  • Laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Hopefully I can get a few year worth.

    I would recommend this to a friend

  • Great computer for the price

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Price for a very nice computer. I am a DJ and all my music has been transferred to this computer it sounds and works great.

    I would recommend this to a friend

  • love this store

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    seems like a good one. wish they already had webroot installed

    I would recommend this to a friend
Page 18, Showing 341-360 of 657 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2025 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.