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Customer Ratings & Reviews

Your price for this item is $339.99
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The comparable value price is $399.99

Customer reviews

Rating 4.3 out of 5 stars with 657 reviews

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Rating by feature

  • Battery Life

    Rating 4.1 out of 5 stars

  • Speed

    Rating 3.6 out of 5 stars

  • Display

    Rating 3.9 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers have good things to say about the price, speed, weight, and storage of the 14" Laptop - AMD Ryzen 3 - 8GB Memory - 1TB HDD. They appreciate that it is affordable, quick, portable, and has ample storage space. However, some customers have concerns about the battery life, freezing issues, camera quality, keyboard lacking backlighting, and hard drive reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 657 reviews
  • Rated 4 out of 5 stars

    Good machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It meet my expectations and is serving us well for our needs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice budget laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice entry level laptop for anyone. Easy to use and fast speed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    computer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best buy is the best for computer warrantys!!! they stand behind their product!! it's a great computer!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP is a good laptop for home use. The size is perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comp

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a gift to my brother and he loves how big the storage on this laptop computer also performs really well for his job

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good laptop for my needs. I would recommend to anyone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great practical laptop. gf loves it. easy to use and set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer for Christmas!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the purchase of the computer and how easy Best Buy store made it. We got great service and a very easy in store pick up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A+++

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase this item for someone that they needed to item so they can use that item as they wish exactly what they needed for.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Keys

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it but no lighted keys Seems to come on much faster .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the fastest Laptop, but very good for basic Function.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as Christmas gift for spouse. Great selection for email, internet surfing and social media; a satisfied customer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer was highly recommended by staff. I can’t really review it since it was gift for someone out of the country.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for school

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for a student who is having to complete classes from home. This is a good laptop to purchase while on a budget.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only charged the laptop. It isn't even setup yet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Liked it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good . This is so good for me this is so nice color

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Parent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this computer for my daughter and she loves it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good price. All good service. A good computer. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price it's well worth it very good speed storage and graphics i would have no problem buying it again if needed

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Vern's laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just started using but is easy to use and perfect size

    I would recommend this to a friend