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Customer Ratings & Reviews

Your price for this item is $339.99
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The comparable value price is $399.99

Customer reviews

Rating 4.3 out of 5 stars with 657 reviews

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Rating by feature

  • Battery Life

    Rating 4.1 out of 5 stars

  • Speed

    Rating 3.6 out of 5 stars

  • Display

    Rating 3.9 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers have good things to say about the price, speed, weight, and storage of the 14" Laptop - AMD Ryzen 3 - 8GB Memory - 1TB HDD. They appreciate that it is affordable, quick, portable, and has ample storage space. However, some customers have concerns about the battery life, freezing issues, camera quality, keyboard lacking backlighting, and hard drive reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 657 reviews
  • Rated 5 out of 5 stars

    Great for college students!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter in college and she’s very happy with it. Very much helpful with online classes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, I’m not a big windows fan , got this for my son for Christmas. As of now it’s running great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Present for wife

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife and she loves it. Just the right size for her curled up in bed scrolling through FB

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    I don’t know about this purchase

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m having a very difficult time receiving support for this device because it was purchased for another person. My relative for whom the laptop was purchased stated to me that the performance has been very poor even though she has not even had the laptop for 6 months. She reports that the laptop keeps blacking out and sometimes does not boot up. Now I’m just trying to figure out what can be done to resolve the issue since my relative does not live in the area of a Bestbuy. It has been a challenge trying to get the needed help.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer works better then ai thought it would

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop at a good price. Battery backup is good. Good for internet browsing. Size is good and handy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    a good value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    only had it 1 month but very good value for the money. little slow to start up but good when browsing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent choice!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and love the apps! I would buy this television again and strongly recommend this model!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    She loved it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price,easy to use, great for teenager who has to do online school but can use for games as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast processor and the service at best buy is just the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP rules

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked perfectly. Was a graduation gift. Plenty of space and easy set up. Very happy with this brand!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Laptop freezes a lot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have too many windows open at once while browsing the internet, the pc begins to freeze and lag alternately. I don't understand why this happens, first time I've seen this with any laptop computer. Otherwise, it's a decent machine.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty good!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! It is compact enough to move around yet big enough that I don't feel like I have to squint.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loads software and web pages fast, displays vibrant colors, priced reasonably for the specifications

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. I have never had a computer with Ryzen but this one seems to be as good as my I-5.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my mother. It was perfect. Exactly what she needs as she only uses e-mail and Facebook.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nifty

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked it, great for work and school. I’ve even let the kids use it. Smart buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered at expected delivery date; accurate description; works well with various programs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy this, great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing laptop for a great price. Needed a new computer for work and this thing has been flawless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Budget Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good entry level laptop that provides plenty of storage space and enough ram to do your work.

    I would recommend this to a friend