Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Main Content

Customer Ratings & Reviews

No content
  • Front. HP - 14" Laptop - AMD Ryzen 3 - 8GB Memory - 1TB HDD.
  • Angle. HP - 14" Laptop - AMD Ryzen 3 - 8GB Memory - 1TB HDD.
  • Left. HP - 14" Laptop - AMD Ryzen 3 - 8GB Memory - 1TB HDD.
  • Alt View 1. HP - 14" Laptop - AMD Ryzen 3 - 8GB Memory - 1TB HDD.
  • Alt View 4. HP - 14" Laptop - AMD Ryzen 3 - 8GB Memory - 1TB HDD.
  • Alt View 11. HP - 14" Laptop - AMD Ryzen 3 - 8GB Memory - 1TB HDD.
  • Alt View 14. HP - 14" Laptop - AMD Ryzen 3 - 8GB Memory - 1TB HDD.
  • Alt View 15. HP - 14" Laptop - AMD Ryzen 3 - 8GB Memory - 1TB HDD.
  • Alt View 16. HP - 14" Laptop - AMD Ryzen 3 - 8GB Memory - 1TB HDD.
  • Alt View 17. HP - 14" Laptop - AMD Ryzen 3 - 8GB Memory - 1TB HDD.
  • Alt View 18. HP - 14" Laptop - AMD Ryzen 3 - 8GB Memory - 1TB HDD.
  • Windows Setup Tips video 1 minutes 08 seconds

HP - 14" Laptop - AMD Ryzen 3 - 8GB Memory - 1TB HDD - Jet Black

Model:
14-dk1031dx
SKU:
6422496
Highly rated by customers for:
Your price for this item is $339.99
Clearance
The comparable value price is $399.99

Customer reviews

Rating 4.3 out of 5 stars with 657 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.1 out of 5 stars

  • Speed

    Rating 3.6 out of 5 stars

  • Display

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers have good things to say about the price, speed, weight, and storage of the 14" Laptop - AMD Ryzen 3 - 8GB Memory - 1TB HDD. They appreciate that it is affordable, quick, portable, and has ample storage space. However, some customers have concerns about the battery life, freezing issues, camera quality, keyboard lacking backlighting, and hard drive reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 657 reviews

  • Nice laptop for the money

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this laptop very much. I highly recommend it. Very easy to set up and good quality as well

    I would recommend this to a friend

  • good deal!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    all you need for work or school. if i had more money , i would buy another for different location!

    I would recommend this to a friend

  • Laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased for my daughter, she does her online zoom classes and there are no issues thus for.

    I would recommend this to a friend

  • Quick and easy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a good functional computer good for school and runs smoothly,I’m happy with this computer

    I would recommend this to a friend

  • Easy to maneuver

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice computer my son likes how the ease of maneuvering through the applications.

    I would recommend this to a friend

  • Looks good

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my grand child who is 11. She had is up and running right away and loved it.

    I would recommend this to a friend

  • New Computer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went as planned and on time. The new computer we ordered was as described on-line.

    I would recommend this to a friend

  • Love it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Easy to set up. Screen has very clear picture quality. Application open quickly

    I would recommend this to a friend

  • Laptop

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for school or just a past time laptop, easy to setup and easy to use

    I would recommend this to a friend

  • AMAZING!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works super well and is great in size. So convenient for school! I'm happy with my purchase!

    I would recommend this to a friend

  • Hp ryzen 3

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast, big keys, and lightweight .able to multitask effectively . Nice for social media.

    I would recommend this to a friend

  • Great Value and Function

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer was a gift for my daughter for college. It does everything she needs it to do!

    I would recommend this to a friend

  • HP Rocks

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP never lets me down. This laptop has gotten me through much term paper typing.

    I would recommend this to a friend

  • Very good for the price.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best laptop for this price. Good screen and storage. Perfect for simple work and navigation.

    I would recommend this to a friend

  • good purchase

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ordered for 85 year old father. very easy to set up and use. large screen for ease of use

    I would recommend this to a friend

  • Great Value

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great choice for our home computer. It was easy to set up and works very well.

    I would recommend this to a friend

  • HP - 14" Laptop

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP is the best laptop - 14" Laptop - AMD Ryzen 3 - 8GB Memory - 1TB HDD

    I would recommend this to a friend

  • Nice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy and service. From start to finish it was an easy transaction and fast delivery.

    I would recommend this to a friend

  • Awesome

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good laptop for birthday gift, very first laptop

    I would recommend this to a friend

  • Great laptop!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new computer. The one I had was very old. The this new one. Easy to use.

    I would recommend this to a friend
Page 22, Showing 421-440 of 657 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2025 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.