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Customer Ratings & Reviews

Your price for this item is $339.99
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The comparable value price is $399.99

Customer reviews

Rating 4.3 out of 5 stars with 657 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.1 out of 5 stars

  • Speed

    Rating 3.6 out of 5 stars

  • Display

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers have good things to say about the price, speed, weight, and storage of the 14" Laptop - AMD Ryzen 3 - 8GB Memory - 1TB HDD. They appreciate that it is affordable, quick, portable, and has ample storage space. However, some customers have concerns about the battery life, freezing issues, camera quality, keyboard lacking backlighting, and hard drive reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-657 of 657 reviews
  • Rated 1 out of 5 stars

    Junk

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 2 months, this computer crashed and has not proven to be recoverable.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s aight. It looks cheap. I only bought it because it was on sale.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not what I expected

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Low quality! Picture quality not the best you can tell the pixels

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not happy with purchasing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very very upset with my purchase would love to talk to support

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fast, Lightweight

    Rated 5 out of 5 stars

    Sleek and flawless

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i was looking for a fast good endurance laptop that lags were out of the way during surf and found this one gives more speed even when switch off win10 s and set up to win10home, to run google chrome and downloap some apps not microsoft property, (edge browser is so fast as well anyways) the slightness of the experience is flawless. I luv is lightweight and brings a fabric to protect the keyboard and screen when it's close down. Hp keeps making equipments that worth the price and speed as this one. The new features are great, you need sometime to know it at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would recommend to a friend

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has been lasting me years. Awesome product!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent Little Machine

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been a decent laptop, but has had a lot of little quirks that are aggravating to deal with. Think my next will be a Mac

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best budget laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best laptop for the money, I purchased it in 2020 still running fine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, point blank.. does what I need it to do!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a really good laptop and it lasts a very long time.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Great affordable laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to purchase this to replace my work laptop. I am a teacher who teaches virtually. The laptop is fast, and has excellent storage. It does not slow down while I have multiple tabs open for instruction. I literally use Google Meet everyday and this computer holds its own! Only con is the battery life. Doesn’t last as long as it should.. but rush can be because I am on it all day. Def recommended this product!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Keyboard

    Rated 2 out of 5 stars

    a little disappointed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just got this one for Christmas to replace my old laptop. It's decent for the price but it already freezes and takes a while to load and it's fresh out of the box. Keyboard is uncomfortable and the battery life is laughable. Just get a Mac...

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so sorry that I purchased this. Thanks forever to boot up, and it is so slow!!!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Sister's Toy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and easy from beginning to end The service was great They delivered what they promised

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was exactly what I was looking for! Gets the job done!

    I would recommend this to a friend
  • Cons mentioned:
    Hard drive

    Rated 1 out of 5 stars

    DO NOT PURCHASE HP EVER!!!!!!!!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could give it zero stars I would. Hard drive failed after just 2 years. Lost everything.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Buy as a gift to someone you hate

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy, very slow, staring at the screen too long gave me a headache, poor poor resolution.

    No, I would not recommend this to a friend