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Customer reviews

Rating 4.3 out of 5 stars with 925 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.1 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers recognize this 14" laptop as easy to use, portable, and affordable, praising its performance for everyday tasks. Positive feedback also highlights its lightweight design and adequate size for portability. While some users experienced issues with the screen and limited memory, the majority found the laptop to be a good value for its price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 925 reviews
  • Rated 5 out of 5 stars

    Love the experience with Best Buy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such an easy and straightforward purchase. I will definitely use Best Buy online service again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Computer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bat materials but for the price and for what I need it’s not that bat

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Over all great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the price. Just wish it had a lite keyboard.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is a great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a gift for my daughter and she loves it.

    I would recommend this to a friend
  • Cons mentioned:
    Memory capacity

    Rated 2 out of 5 stars

    Spend a Little More Money

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There really is no point for this item. I would spend an extra $50 a bit an item with more memory. It has very limited use!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Deal

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good Laptop isfor the price!! I would Highly recommend!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for price. Decent screen with good clarity

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It come As expected basic laptop with high functionality

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptops

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales was a little pushy but just won’t work for me

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible even considering the price

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, this thing is garbage with windows installed... It is unusably slow. I did get an open box version for under 100$, so I guess you get what you pay for type of deal. But this thing is actually slower than an old desktop computer that a teenage boy has used and loaded up with viruses from questionable websites... I understand value items but don't ship this with windows it can't handle that. It would maybe work with android or a linux bases system.. I am going to be throwing mine away, I don't even feel its worth donating to the thrift shop

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Soso

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    to be honest it’s kind of slow. I’m not sure I didn’t set it up right it doesn’t have a lot of features that I was looking for for some reason. I thought I had overall still a good computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice. Would only recommend if not needing to do big projects on

    I would recommend this to a friend
  • Cons mentioned:
    Screen quality

    Rated 1 out of 5 stars

    NOT WORTH IT FIND SOMETHING BETTER

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this for only 8 months and the screen just suddenly just went blank and just started flashing VERY DISAPPOINTING!!!!!Thought that by having the geek warranty I could just take it to a store well got there just be told I can’t leave it HAVE TO MAKE AN APPOINTMENT.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    My purchases

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You guys always offer the best serve keep up the good work

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Dont use for school

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took it off of S mode like the reviews said. Not bad at first but overtime it gets slower and lags very bad when 2+ tabs are open.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best school choice equipment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best choice! Has everything my college student daughter needs.

    I would recommend this to a friend
  • Cons mentioned:
    Screen quality

    Rated 1 out of 5 stars

    Glitchy and annoying

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Possibly the worst computer you’d ever buy. Let’s see. I bought this solely because my computer broke and I needed it for work but this computer doesn’t turn on half the day, holds almost no charge, and the screen flashes black and white. Just get a Chromebook hp that was slightly more expensive and lasted me two years. I’ve seen better graphics on my iPod touch from the early 2000s. Xoxo- 23F

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my laptop. I thought it was touchscreen. But it's okay. It still getting what I need done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ok

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was excellent for my personal use and is very compatible

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what I wanted

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is exactly what I wanted. Delivery was on time and safe.

    I would recommend this to a friend