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Customer reviews

Rating 4.3 out of 5 stars with 929 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.1 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers recognize this 14" laptop as easy to use, portable, and affordable, praising its performance for everyday tasks. Positive feedback also highlights its lightweight design and adequate size for portability. While some users experienced issues with the screen and limited memory, the majority found the laptop to be a good value for its price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 929 reviews
  • Rated 3 out of 5 stars

    Very disappointed Best Buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had purchased this laptop to do my crafts with. I was so excited to get this because it was supposed to work with my other projects. When I received it I charged it all day! Needless to say it didn’t work! I was asked repeatedly if I could drive over an hour away to exchange it (which I work two jobs rn) I did state that I couldn’t but I could take one a little more expensive. I was told no. Never got a return label and called again. Spoke to another person who was going to send me to speak with someone else! I told him to forget it!! I was so upset over this and I’ve never had a bad experience like this with Best Buy.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good value for money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast delivery, nice laptop it fits what I need for now

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Price

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very reasonably priced laptop for basic computing needs. It does not have enough GB for stock trading platforms.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop it’s amazing hp is a good product love it

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Love this laptop!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to use and set up. Would recommend to everyone.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    God perfect is very very very very good the perfect

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good low end laptop for simple work loads

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very good low range laptop, is able to run all of my professional software, as well as some lower end games like Minecraft and Roblox.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good school computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it for school work. It does everything I need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the price. I would buy it again..

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    great buy for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great buy for the price, does a pretty decent job

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product. And value for money. Very affordable

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ....................muy bueno.....................

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great computer by not high performance if you’re looking to run multiple applications at once

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty color as pictured! Reccomend for students.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality for the price. I like it. Works just fine for essays & school work. Very sturdy too. Reccomend for a first timer!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Fair price for a limited but useful PC.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basic PC for web browsing and streaming. Store some videos on it to watch when traveling if you don't want to take your main PC. It beats a phone for web browsing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for an inexpensive but good lap top for a co-worker. The sales person listened to my needs, helped me choose a laptop then to take the insurance as this worker is accident prone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy wife happy life

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for my wife as a christmas present and she absolutely loved it and went straight to work with projects and organizing everything

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    hp laptop pink

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SOMETIMES THIS COMPUTER FREEZES ON ME AND AKES FORVER TO OPEN THE INTERNET BROWSER, THE PRESENTATION IS SLEEK AN D JUST LIKE THE PICTURE

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    To small device for me,

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop was bought open box and it didn’t hold the charge. So I didn’t really get to use it. I returned next day and was not even curious or thinking on exchanging, honestly it’s too tiny for my taste

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this computer for my son for Christmas so he could stream and do school work. We love it we were surprised it plays games so well he is extremely excited about that.

    I would recommend this to a friend