Customer Ratings & Reviews

Very disappointed with his computer. I just needed a basic computer to do some personal work i couldnt do on my company computer. I wasnt expecting anything great but everything i tried to do or open took forever. The lagging and waiting was unbearable

Battery failed one month after purchase have to keep on charge to stay on.

Overall not good. Poor hardware performance. Poor software performance. Buttons get stuck. Mousepad rarely works. Not worth the price.

Was specifically told that this laptop has a physical ethernet port, which it does not which means it cannot be used for its intended purpose. Adding a usb to ethernet adapter causes the computer to run slow.

This thing is the WORST, slowest computer I’ve ever been on. Feels like I’m back in 1995. Bought an inexpensive computer for my business so people could use it for online certification tests only. And of course I’m past the return date by the time I got around to setting it up. JUNK.

My laptop hasn’t charged at all. Battery is bad, went to the store before the 14 days return was up only to be told I need to contact HP. Super confused, I thought I was able to return within first 14 days.

Very slow startup which was kind of strange. Not the best.

Got this brand new and it didn’t even work. Extremely slow and wouldn’t let me deactivate mode S like everyone else suggested to do. By far the worst laptop I’ve purchased, should have guessed given the price.

I am not impressed unfortunately. It is SLOW. Can't switch between tabs easily and videos are garbled sometimes. Mouse is slow to follow as well.

Bought this laptop to play games…and also use for a laptop. Had to go thru circles to even play the games we want- because they want you to play their Microsoft games-and when we finally get the games to play- they freeze all the time!

This laptop was horrible right out of the box. I bought it as a secondary laptop to only use for writing/school. It couldn't even function with one Word file open. Awful waste of money

Just purchased in February already not working open it up it’s flashing won’t upload

Don't waste your money. Go ahead a pay a higher price and get a quality laptop. The laptop has distorted the files I had stored on my flash drive. PLEASE break on down and spend that $800 for a laptop.

Trash, I purchased it Judy to use tik tok live studio to stream and it’s not compatible. I am a Mac girly, so I returned it and found a way to convert my Mac to a windows device for streaming. Don’t buy this, it’s slow and blah

I bought this thinking it would be ok for email and internet usage. It is so slow that I don’t even bother and use my old Dell. I would have returned it but I missed the return window by 2 days. Please, don’t waste your money.

Started out great but after a week the laptops caps lock key quit working. We ended up tsking it back and getting a better laptop. You get what you pay for

Its a super slow computer, definitely u cant expect too much for the price, but sometimes you can’t even open a window because gets stuck!

Touch screen did not work. Best buy claimed they undercharged me for taxes. Came back and charged more. How is that even possible. I will not purchase there again. Total rip off.

If your in college not the best but really slow can’t download apps for school or anything I didn’t like it at all

It did came in key board doesnt work I cant get it fix. Waste of money Thank you bestbuy