Customer Ratings & Reviews
- Model:
- 14-dq0762dx/9R8G4UA#ABA
- |
- SKU:
- 6569838
Customer reviews
Rating 4.3 out of 5 stars with 902 reviews
(902 customer reviews)Rating by feature
- Battery Life4.6
Rating 4.6 out of 5 stars
- Speed4.1
Rating 4.1 out of 5 stars
- Display4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers recognize this 14" laptop as easy to use, portable, and affordable, praising its performance for everyday tasks. Positive feedback also highlights its lightweight design and adequate size for portability. While some users experienced issues with the screen and limited memory, the majority found the laptop to be a good value for its price.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
JUNK
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is the WORST, slowest computer I’ve ever been on. Feels like I’m back in 1995. Bought an inexpensive computer for my business so people could use it for online certification tests only. And of course I’m past the return date by the time I got around to setting it up. JUNK.
No, I would not recommend this to a friendRated 2 out of 5 stars
Save Your Money!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very slow startup which was kind of strange. Not the best.
This review is from HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 128GB eMMC - Natural Silver
No, I would not recommend this to a friendRated 1 out of 5 stars
Died in less than two months
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased July 10 2024, checked in for service Sept 04 2024. Result - motherboard is bad. 2-6 weeks to receive a replacement through warranty. Inconvenient to say the least. This specimen was obviously poor quality.
No, I would not recommend this to a friendRated 1 out of 5 stars
Do not buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this brand new and it didn’t even work. Extremely slow and wouldn’t let me deactivate mode S like everyone else suggested to do. By far the worst laptop I’ve purchased, should have guessed given the price.
No, I would not recommend this to a friendRated 1 out of 5 stars
SLOW laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am not impressed unfortunately. It is SLOW. Can't switch between tabs easily and videos are garbled sometimes. Mouse is slow to follow as well.
This review is from HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 128GB eMMC - Natural Silver
No, I would not recommend this to a friendRated 1 out of 5 stars
Labtop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just purchased in February already not working open it up it’s flashing won’t upload
No, I would not recommend this to a friendRated 1 out of 5 stars
Renae
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this laptop to play games…and also use for a laptop. Had to go thru circles to even play the games we want- because they want you to play their Microsoft games-and when we finally get the games to play- they freeze all the time!
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 128GB eMMC - Jet Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Terrible, avoid this
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop was horrible right out of the box. I bought it as a secondary laptop to only use for writing/school. It couldn't even function with one Word file open. Awful waste of money
No, I would not recommend this to a friendRated 1 out of 5 stars
Just Don't
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't waste your money. Go ahead a pay a higher price and get a quality laptop. The laptop has distorted the files I had stored on my flash drive. PLEASE break on down and spend that $800 for a laptop.
No, I would not recommend this to a friendRated 1 out of 5 stars
You get what you pay for
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Started out great but after a week the laptops caps lock key quit working. We ended up tsking it back and getting a better laptop. You get what you pay for
This review is from HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 128GB eMMC - Natural Silver
No, I would not recommend this to a friendRated 1 out of 5 stars
So Slow
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this thinking it would be ok for email and internet usage. It is so slow that I don’t even bother and use my old Dell. I would have returned it but I missed the return window by 2 days. Please, don’t waste your money.
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 128GB eMMC - Jet Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Works like a 1990 Macintosh
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Trash, I purchased it Judy to use tik tok live studio to stream and it’s not compatible. I am a Mac girly, so I returned it and found a way to convert my Mac to a windows device for streaming. Don’t buy this, it’s slow and blah
This review is from HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 128GB eMMC - Natural Silver
No, I would not recommend this to a friendRated 1 out of 5 stars
Don’t recommend it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a super slow computer, definitely u cant expect too much for the price, but sometimes you can’t even open a window because gets stuck!
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 128GB eMMC - Jet Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Low quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Touch screen did not work. Best buy claimed they undercharged me for taxes. Came back and charged more. How is that even possible. I will not purchase there again. Total rip off.
No, I would not recommend this to a friendRated 1 out of 5 stars
They selling under refurbish buy junk not works
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It did came in key board doesnt work I cant get it fix. Waste of money Thank you bestbuy
This review is from HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 128GB eMMC - Natural Silver
No, I would not recommend this to a friendRated 1 out of 5 stars
Laptop stopped working
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop failed after 2 weeks of use. Error code show there is an issue with the motherboard.
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 128GB eMMC - Jet Black
No, I would not recommend this to a friendRated 1 out of 5 stars
College computer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If your in college not the best but really slow can’t download apps for school or anything I didn’t like it at all
No, I would not recommend this to a friendRated 1 out of 5 stars
Worse than what I was replacing.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.From the first time I turned it on it would not load. Every page froze three times before it would finally load.
This review is from HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 128GB eMMC - Natural Silver
No, I would not recommend this to a friendRated 1 out of 5 stars
Very slow
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop was unable to perform simple tasks such as opening the browser, and its performance was very slow.
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 128GB eMMC - Jet Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Not worth it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop runs extremely slow, it took almost 5 minutes to open up the internet… not worth it !!!
This review is from HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 128GB eMMC - Natural Silver
No, I would not recommend this to a friend











