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Customer Ratings & Reviews

Your price for this item is $189.99
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The comparable value price is $199.99

Customer reviews

Rating 4.3 out of 5 stars with 902 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.1 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers recognize this 14" laptop as easy to use, portable, and affordable, praising its performance for everyday tasks. Positive feedback also highlights its lightweight design and adequate size for portability. While some users experienced issues with the screen and limited memory, the majority found the laptop to be a good value for its price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-900 of 902 reviews
  • Rated 5 out of 5 stars

    HP Lao top

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for me. Not a gamer so it serves my purpose.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this hp is a great laptop, everyone should buy an get one of these hp laptops!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Roslyn

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item was beautiful but did not have enough gb for my use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Computer!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer! I bought it for school and I've used it twice and I love it so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as it should i bought it for testing at home and didnt think i would ever use it again but i use it everyday!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice. Great value. Clean. Nice Windows 11 upgrade.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Makes the job

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Standard laptop, design fot the basic, word power point, excel. Can navigate but slowly, only have 90gb of space left after windows

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love it. New to me so have to actually learn it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    came with a bad battery

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this laptop for school. used it on and off for about 3 weeks before class. night before class I plugged it in so it would be fully charged for the next day. Go to turn it on to find out it did not charge at all. I have reset everything, tried a different charger everything google has told me to. it has been more than 15 days so I can't return it and now have to try to use my warranty to get a new battery. I did not save the receipt, which is my bad, but it was working find so I thought I was all set. I've never had a brand-new device not charge and come with a bad battery. go with a different laptop this one is a headache.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 2 out of 5 stars

    False advertisement

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Equipped with S-mode. Microsoft 365 (advertised 1 year) is not included. Once S -mode is turned off-its a pretty good running little computer. I would buy it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! This works perfect for my kids blended learning

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr ed Hutchinson

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop computer for everyday use and to watch netflix.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably one of the best laptops I’ve had definitely will recommend

    I would recommend this to a friend
  • Cons mentioned:
    Screen

    Rated 1 out of 5 stars

    Won’t even turn on

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for nursing school and as soon as it came in I plugged it in for a few hours before setting it up. When I tried to turn it on the screen flashes and goes black. I didn’t have the money to pay for a warranty so I just wasted so much money on a computer that doesn’t even work.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Slow bootup

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slow bootup Not fast enough for me to use . The bootup is extremely slow.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy ! Useless

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT BUY! I’m so annoyed I bought this laptop for work and it literally does not work. It constantly freezes and internets begins to lag especially when I’m on team on zoom. I’m even more annoyed because they only give you 14 days to return and literally after the 14th day is when all of this nonsense begin. This laptop is useless.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Beware Windows 11 S-mode

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop does not load non-Microsoft programs when in S-mode. I did not know this and spent hours online with the GeekSquad, and they didn't know why I could not load Chrome browser or even run the GeekSquad remote troubleshooting software. Microsoft says S-mode can be disabled, but I was unable to do it. Finally gave up and returned the laptop. Wasted half a day on this!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Hp laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer is slow and I have to reset the clock every time I log in.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Trash straight out of the box

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute trash. Right out of the box and it was glitching and slow. Wouldnt even open the internet. I tried resetting, turning on and off, everything. Piece of junk. You get what you pay for. I will be returning this garbage.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No good.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t buy It’s slow and takes forever I will be returning .

    No, I would not recommend this to a friend