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Customer reviews

Rating 4.1 out of 5 stars with 1758 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 3.8 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

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79%would recommend to a friend

Customers are saying

Customers recognize the product for its impressive overall performance, portability, and lightweight design, which many users find convenient for daily use. While the battery life, aesthetic appeal, and reasonable pricing are frequently praised, some users have expressed concerns regarding the device's processing speed and limited storage capacity. Additionally, a small number of customers noted potential improvements needed for screen quality and thermal management during operation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 1,758 reviews
  • Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this as an open box item and not only saved money but got a great computer in great condition and saved money. I am extremely pleased with it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Great item

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop works great and offers everything a more expensive laptop would. Larger screen is a plus. This was a great investment for what I intend to use it for.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 1 out of 5 stars

    Don’t waste your money!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Should have known by the price! Laptop is slow and barely works. Missed our return window in the Holiday season rush. Don’t waste your money! Cute color and good size!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop was good and fast. I was able to download without stress. Will recommend it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use for my 7 year old and works very well. It’s speed it good

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 4 out of 5 stars

    Valuable for this price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently picked up the HP 14” Laptop in Snowflake White, and I’ve been pleasantly surprised by how well it handles my daily tasks. If you’re looking for a budget-friendly laptop for browsing, streaming, checking email, or working on documents, this one definitely gets the job done. Design: The Snowflake White finish gives it a clean, modern look that feels more premium than you’d expect in this price range. It’s lightweight and slim, making it easy to carry around — perfect for students or anyone on the go. Performance: While it runs on an Intel Celeron processor with 4GB RAM, it’s more than capable of handling light computing tasks. It boots up quickly and runs smoothly when using Microsoft Office, Google Docs, or browsing with a few tabs open. Just don’t expect it to handle demanding applications like video editing or heavy gaming. Storage: The 64GB eMMC storage is limited, but if you mainly use cloud storage (like Google Drive or OneDrive), it’s manageable. You can always add external storage or an SD card for more space. Battery Life: Battery life is decent — I get about 6 to 8 hours depending on how I’m using it, which is more than enough for a day of casual use or school work. Display & Audio: The 14” screen is bright and clear for watching videos and browsing, and the audio is good enough for calls and streaming. Final Thoughts: This HP laptop is a great value for anyone needing a reliable, basic computer for everyday use. It’s not a powerhouse, but for the price, it delivers exactly what it promises. Great for students, seniors, or as a secondary laptop.

    I would recommend this to a friend
  • Cons mentioned:
    Screen quality

    Rated 2 out of 5 stars

    Computer defects

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No very good quality, I sent it back to repair it,

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Parents needed a newer laptop and this made the perfect gift for them

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s Okay.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and budget friendly. Minor performance issues but overall a decent product to get your school work done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my niece on her birthday!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase, great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight, basic and great for everyday use. I use it for college classes and it serves its purpose well!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use, Size

    Rated 5 out of 5 stars

    Laptop review of HP - 14" Laptop - Intel Celeron -

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Affordability Many shoppers like this laptop because it's very budget-friendly. Given its specs, it’s a pretty good value for very light tasks. Portability Light and easy to carry, making it great for students, travel, or basic use. Good battery life per user reviews: some mention long battery durations. Simple, Everyday Use Well-suited for web browsing, doing schoolwork in Google Docs / Microsoft 365, or light productivity. People also like that it's “easy to use” — not overly complicated. Design / Build The Indigo Blue color is a nice touch; users like that it's not just basic black or grey. Micro-edge bezel gives a decent screen-to-body ratio — more screen, less waste. Strive Dreams Upgrade Potential Some users say you can upgrade the RAM and SSD (if there's an M.2 slot) — though it’s not super easy

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Nice basic laptop

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received the HP 14" Laptop with Intel Celeron 4GB Memory and 64GB eMMC. The laptop is thin, lightweight and modern looking, It can fit easily into a backpack or tote, which makes it easy to take anywhere for reliable computing on the go. The keyboard is a standard keyboard, but does not have backlighting which is especially useful in low-light or evening work, It would have been a nice feature to have. The layout also does not include numerals on the right side which also would of been useful. The Led screen is basic, no touch screen. There are plenty of built-in ports, including USB Type A , USB Type C, HDMI, headphone/mic, and the charger. The laptop comes with the typical HP power cord and port. Battery life seems to be averaging about 5-7 hours before needing to charge it. It has basic hardware, a Celeron N4500 processor, 4Gb ram, and 64Gb storage, which is not really that much and may hinder performance. Overall, this would be great laptop without all the bells and whistles for beginners, seniors, or younger students.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not even a month

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How this computer for not even a month and it is the worst computer

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Great Budget Windows Laptop for Everyday Tasks !

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nboxing - The laptop comes boxed with a slim AC adaptor and setup card. It’s easy to set up - Just plug it in to charge and hit power. Windows 11 will walk you through all of the initial options. I appreciate the the packaging is entirely recyclable. First impressions - It’s a budget laptop, similar to a Chromebook. The build is mostly plastic but the chassis and screen do not have much flex in them. The screen feels adequately protected to be placed in a standard backpack or notebook case. The screen has accurate color and is quite bright. Once set up, I noted that the viewing angle sweet spot on the screen is quite narrow. This might present challenges if you have more than one person trying to watch a streaming service on the screen. The keyboard has quite a bit of flex in it but feels quite tough overall. Battery Life - I did not check the official rating or expectation, I found I could play through three feature length films and have 20-35 percent battery left. I was able to surf and read for hours without significant or fast drain. A few hours of Netflix was also possible. Connectivity - Wifi of course and also bluetooth. I was able to connect bluetooth mice, a headset and other devices without issue. Overall performance - Quite good for such a “low spec” machine - It’s always fun to use a laptop like this for everyday tasks and Have everything open quickly or play perfectly. Windows S Mode ? - Windows “S” mode is enabled out of the box. This is effectively windows home edition with extra safeguards in place where apps can only be installed from the windows store. I tested this and it worked as expected but ultimately disabled it to Install additional applications like visual studio code, openoffice and Blender3d. If I were setting this laptop up for pre-teen or inexperienced user - I would leave it in “S” mode. There is no cost to turn this mode off and windows becomes “Home edition”. Windows Recovery - If you want to restore this laptop to out of the box condition, it can do so from a hidden image on the internal storage. It can also be backed up and restored to a 128GB or larger USB drive. What I love ! Full size SD card slot to add storage Performance fine for daily tasks Great Battery Life - Plays through 3-4 movies ! Room for improvement - A backlit keyboard would be appreciated

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptipworked great would recommend it easy to use as well

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 3 out of 5 stars

    Unrestricted, but Slow

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had difficulty choosing between a Chromebook and an entry level Windows Laptop. Chromebooks typically work quite well, but they feel limited in functionality as they are designed around the Google programs. This HP Windows PC is less restricted [than a Chromebook], but often feels prohibitively slow. I ordered the computer for my 10-year-old son to use mainly for school - and also for a bit of entertainment. For an entry level PC, the laptop is decent - but does leave a lot to be desired. After installing a whole slew of updates, the speed of the computer did improve, but it can still feel frustratingly slow fairly often. Opening systems & programs take so long to open that the user begins to doubt if the request has even registered. My son is convinced that his school Chromebook is noticeably faster at opening web pages and programs. It is slow enough that I genuinely worry that he will avoid using it. While I like that the lid has a webcam built in, I do not like that there is no camera cover. I also do not like that the laptop only has about 15 gigs of free hard drive space. Thankfully there is an SD card slot, but this means more money will be spent to ensure he has enough storage to save documents, projects, pictures, etc. Seasaw does function for his schoolwork, and he is technically able to play Roblox - although it does not run consistently smooth. Even light games like Candy Crush lag at times. I am still torn when comparing with a Chromebook. I still like having the open availability of Windows and I do like that it comes with a dedicated CoPilot A.I. button, but I wish the computer would run more smoothly. If you choose a Windows Laptop over a Chromebook, save up for as much computer you can afford. This HP works and will get you through most tasks, but you'll have to be patient through lag and slow load times. Pros: + SD Card Slot + Dedicated CoPilot button (A.I. chat) + Pin Hole Microphone does a fantastic job at capturing quality audio + Lid features a small tab to assist with opening + Light weight + Some nice stylish details such as the subtle design around the keyboard & trackpad Cons: - No camera cover - No fingerprint reader - Keyboard is not backlit - Keyboard feels spongey and cheap - Only comes with about 15 gigs of usable hard drive space - Does not charge with USB-C - Extremely limited graphics capabilities

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Sold old computer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was sold a computer with someone name already log into it

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Tech Insider Network Member

    Rated 3 out of 5 stars

    Pros and Cons, but it's upgradeable!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I prefer to write short reviews, so I will try to keep things short, but there's alot to cover. So the TLDR version is: Good battery work laptop, ok at youtube/netflix, no gaming. Firstly, this is a simple laptop to accomplish simple tasks. It's light, it has low storage space low memory intentionally to keep things economical. So don't expect this to be running any video games or video editing When you first turn it on and start up, it's going to take about 2 hours. My gigabit wifi, I was able to download all the updates in about 20 minutes, but after initial update, there's more updates, and with the amount of updates, it'll take a while. Wished it came with a more updated Windows, but it's pretty standard in the industry, it's fine. Just know it'll take about 2 hours. Once you're up and running, the first thing I notice is the color / contrast of the screen. You can watch movies or youtube videos, but you're not going to get cinema grade reproductions here. Which is fine, but just know that's what you're getting. The contrast is mediocre at best, poor blacks and grey transitions. This coupled with the 1366x768 resolution 60hz refresh rate, this is a document/excel machine, with a touch of AI, not a cinema. Immediately, noticeable also is the speed of the computer. It's a laptop, so saving on power/speed is versatile to keep the laptop going, but it can bother some people. I think the stuttering bothered me a little bit, and although it voids your warranty, if you're comfortable this does have a user upgradeable memory. I had an 8gb DDR4 module laying around so I opened it up and immediately felt an improvement, but still stutters every once in a while. I included a photo of the layout if anyone needs to use it as reference. The case is easy to remove, just follow some guides. Speaker wise, nothing noteworthy, it's simple, enough to get the job done. Having the negatives out of the way, there are a few things I do appreciate on this guy. The battery life, out of the box (the power management settings, the brightness, etc, I left it the way it is) I was able to get 10 hours of use, give or take. I didn't hold a watch to it but I was able to get through a work day and then a few hours after work with this laptop. The machine is light, easy to carry, easy trackpad to work with, with a little AI button to top it off. I would recommend this to a friend if they knew they were getting a work laptop.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Iit continues to cut off i could not find any body to take it back because of knee surgery.

    No, I would not recommend this to a friend