Customer Ratings & Reviews
- Model:
- 685K4UA#ABA
- |
- SKU:
- 10344573
Customer reviews
Rating 4.1 out of 5 stars with 1758 reviews
(1,758 customer reviews)Rating by feature
- Battery Life4.4
Rating 4.4 out of 5 stars
- Speed3.8
Rating 3.8 out of 5 stars
- Display4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers recognize the product for its impressive overall performance, portability, and lightweight design, which many users find convenient for daily use. While the battery life, aesthetic appeal, and reasonable pricing are frequently praised, some users have expressed concerns regarding the device's processing speed and limited storage capacity. Additionally, a small number of customers noted potential improvements needed for screen quality and thermal management during operation.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Hp
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely Loved it! High Star Quality, Packing Very Nice
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue
I would recommend this to a friend- Pros mentioned:Battery life, Overall performance
Rated 5 out of 5 stars
Great Budget Laptop for Everyday Tasks
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this HP 14-inch laptop for basic everyday use, including web browsing, email, online shopping, streaming videos, and light office work. For those tasks, it has performed well and has been reliable. The laptop is lightweight, easy to carry, and the Snowflake White finish gives it a clean, modern appearance. Battery life has been good for casual use, and Windows runs smoothly for everyday applications. The 64GB of storage and 4GB of memory are enough for basic users, students, or someone looking for an affordable computer for internet use and document editing. It is not designed for gaming, video editing, or other demanding applications, but that's not what this laptop was built for. Considering the price point, I found it to be a good value and a solid choice for anyone needing a simple, dependable laptop for everyday computing.
This review is from HP - 14" Laptop - Intel Celeron N4500 2021 - 4GB Memory - 64GB eMMC - Snowflake White
I would recommend this to a friend Rated 3 out of 5 stars
good for basic needs
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop seems to be designed as a basic device. I would feel it is intended as an economical choice for young students, or someone at home doing just the basic tasks - such as emails, light surfing, and videos. It is not intended for gaming, photo processing etc. It has basic hardware. A Celeron N4500 processor with 2 cores running at 1.1GHz, 4Gb ram, and 64Gb storage. The case appears to be all plastic, an attractive white that doesn't attract fingerprints. But, the case and screen felt sturdy enough, and the screen maintained its position well. There are a number of things to like about this computer. It is a good option for everyday tasks, and can open some multiple apps at the same time. It will also manage a few multiple browser tabs open at once. There is a good selection of ports. There is one USB C port, two USB A ports, HDMI port, headphone jack, power port, and a SD card slot. The SD card slot allows the card to be almost fully be inserted – it does not stick out, and be in the way as with some other laptops. The keyboard has good travel, and typing was easy. But be advised, the keys are light colored with gray lettering, and there is no backlight, so typing in dim light is not an easy task. The track pad worked well, but felt “plasticky” when clicking. The sound output from the speakers is adequate, with enough volume and reasonable tone from small laptop speakers. There are also some negatives. The screen has poor color rendition, it is only HD with 1366 X 768 resolution, and appears to be a TN screen - with poor off axis viewing. If the screen is tilted horizontally or vertically only a few degrees off center, it washes out. Also, I did note that while charging and updating, the bottom right area got quite hot. As received, it is running Windows 11 in S mode, which limits what apps can be downloaded. This can be oped out, but once done, it cannot be returned to S mode. However, to install “non microsoft” apps, you have to opt out... The storage is extremely limited, with only 64Gb as received, and after updates, there is only about 16Gb free. This is extremely small, and an SD card is an absolute necessity for storage. Overall, this could be a good choice for basic computing needs, if you keep in mind the limitations of the computer, and do not expect gaming performance.
This review is from HP - 14" Laptop - Intel Celeron N4500 2021 - 4GB Memory - 64GB eMMC - Snowflake White
- Pros mentioned:Overall performance
Rated 4 out of 5 stars
Decent laptop with a few limitations
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A solid little machine if you need something functional and lightweight. It handles everyday tasks like email, browsing, and the slim design makes it perfect for travel. Just know the storage is very limited, so you’ll want to rely on the cloud or an external drive. If you need something simple and portable, it gets the job done.
This review is from HP - 14" Laptop - Intel Celeron N4500 2021 - 4GB Memory - 64GB eMMC - Snowflake White
I would recommend this to a friend Rated 5 out of 5 stars
Blue HP Laptop Highly Recommend
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Laptop love the features and color layouts.
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue
I would recommend this to a friendRated 4 out of 5 stars
Inexpensive, Porrtable Machine For Very Basic Use
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you are looking for a bare-bones, decent quality, and highly portable little laptop, this is a good choice. From a users standpoint, this is for very basic use. Wouold be great for a student. Certainly capable for using basic business suites (spreadsheets, word processing, basic visual presentations etcetera) as well as basic internet browsing. As for the portability I mentioned, it is thin and lightweight. Slips easily into a backpack and won't weigh you down. It has a quality feel and an attractive look. Another nice thing, it is really quite inexpensive, mso if you mare traveling or it gets lost or stolen, you not losing a $2000 souped up gaming mmachine. The processos is an Intel Celeron N4500 @ 1.1Ghz. Certainly a capable core for the thinngs I mentioned previously. It has 4 Gb of RAM. That's about the smallest and bare minimum in this day of age. One frusturating thing (and it's not a hardware fault, but rather a software {Windows, anyone?}) issueis the default "S Mode" in the Microsoft App store. This "disallows" the installation of any non-approved apps; So if you prefer any other browser (Chrome, DuckDuck Go, Firefox etc) youneed to turn off "S Mode". And in classic Microsoft fashion, they don't make it intuitive at ALL to do. As a techie guy, it took me a bit to fuigure it out. I looked MS support pages, and nothing they presented to turn it off was accurate. Again, not an HP hardware issue, but a Winows issue. In all, this is a great choice for basic, basic use.
This review is from HP - 14" Laptop - Intel Celeron N4500 2021 - 4GB Memory - 64GB eMMC - Snowflake White
I would recommend this to a friendRated 4 out of 5 stars
HP does affordable laptops, too!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.HP has been a manufacturer I mostly trust when it comes to laptops. I mostly own higher-end models, but sometimes, all you need is a compact laptop that doesn't sound like a landing Boeing 747 and can handle simple tasks. No need to break the bank when all you do is shopping online or going through your emails. That is something that this HP laptop can do. The first aspect I'm going to discuss is a technical one, the heart of any system: The CPU. Intel has been known to develop low-end processors for quite a while. Their most successful one was the Atom CPU, which you will find re-branded to Celeron (which used to be a different tier of CPU's) inside this machine. It's not meant for heavy loads but is relatively cheap to produce. This HP laptop contains a "Celeron" N4500 which probably doesn't tell you a whole lot. Suffice to say that its dual core setup won't allow you to play much else than solitaire. The memory and storage follow the same path, with very limited resources to keep the price down. There are 4 gigs of RAM and 64 gigs of eMMC storage (a sluggish type of mass storage which is cheap to produce). Thankfully, instead of using a regular Windows 11 flavor, HP decided to go the more efficient route and use Windows 11 S, which is a stripped down version of Windows. Considering the available memory and storage, it was a good choice. I would argue that a Linux distribution would probably do a better job, but that also depends on which distribution you'd use. The biggest problem is the fact that Windows S does not allow you to install random software, as you must use the Microsoft Store to download what you need. Surprisingly, this little laptop comes with a nice amount of ports, including a Type C and a HDMI, along with the classic USB A and headphone jack, and to polish it off, you even get a SD card reader. The power adapter - sadly - isn't going through the USB port. Not that it matters much but it's harder to find replacements if it burns out. The screen is fine, nothing out of this world. The resolution is 720p which is pretty low and the colors and the contrast aren't great. The sound is what you would expect from a laptop of this caliber (even though it sounds alright using headphones). The materials which make up this laptop seem solid, maybe a bit too rigid which in return tells me that it will break easily without a protecting case or sleeve. The trackpad is just mediocre and feels wobbly. It's also rather small. The design is sleek and simple, the hinges of the screen are nicely tight. To wrap this up, let's just say that you get what you pay for, which in this case is a decent value for your buck. It's not built to run much else than office software, browse online or check the latest Youtube channels. That's pretty much it. So if you only need a compact laptop to do just that for a solid price, then go for it. It's a very good value.
This review is from HP - 14" Laptop - Intel Celeron N4500 2021 - 4GB Memory - 64GB eMMC - Snowflake White
I would recommend this to a friendRated 2 out of 5 stars
Not quit baked
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a tough review for me to do. I was looking for a simple laptop that I could use strictly to surf the internet. By all accounts the HP DQ3000DX should fit the bill, but there are a few things that keep it from measuring up. When unboxing the HP dq3000dx my first impression was it was heavier than I had anticipated. I was amazed with the overall look and features it includes. The body of the laptop is made of plastic and has an inexpensive feel to it to keep cost down I suppose. Feature wise, the HP includes all the usual connections, multi card reader, 2 USB-A, 1 USB-C, HDMI output and a mini jack for headphones. The keyboard layout is comfortable and responsive, with good feedback. The screen is detailed enough for this price point. The operating system is Windows 11S to keep out unauthorized apps and maintain security of the system. Memory is handled by eMMC,( embedded MultiMediaCard storage), at 64 gigabytes. The downside for me is the speed at which the commands are executed. When launching a webpage there is almost a five count for the page to load. When having more than one page open on Edge, the secondary page never loads or takes an extraordinary amount of time to load. Pages that do load seem to freeze and say “ Page is not responding, do you want to wait or close”. At first, I thought it may be because I signed into my MS account and One Drive was enabled. So I reset the HP back to factory and signed into my MS account without One Drive and the behavior was the same. I checked to make sure all of the Windows updates had been complete. What I found was there were apps running in the background from HP and other bloatware. Once I went into the Apps Start up Mgr. and shut off all the apps from starting when the HP was turned on, the speed was better, but not great. When you look at task Mgr, the CPU is constantly at 100%. For my needs this is a pass. It is just too slow to do basic computing or internet surfing.
This review is from HP - 14" Laptop - Intel Celeron N4500 2021 - 4GB Memory - 64GB eMMC - Snowflake White
No, I would not recommend this to a friendRated 5 out of 5 stars
Sleek, Good Looking and Very Functional
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The HP Chrome 14a-ne1013dx Laptop: 14" Chromebook - Intel Celeron - 4GB Memory - 64GB eMMC storage-type is certainly a workhorse that most of us can easily use. This Chromebook came to me in matte white and I find that very aesthetically pleasing. As a matter of fact, I am a 66-year-old senior and the buttons on this machine are nice and big so, using this machine and any concerns over either visual acuity or fine motor skills is simply not an issue. This Chromebook is exceedingly portable, lightweight, cost-effective, and very easy to set up and connect to the user's Wi-Fi, download apps from the Play store and set up overall. The Led screen is fine for even the light gaming one might want to do on this Chromebook laptop, as well as to do email, surf the internet, shop, etc. There are plenty of built-in ports, including USB Type A (x2), USB Type C (x1), HDMI (x1), headphone/mic, and the charger. As a matter of fact, my Samsung Android Smart telephone also easily synced to this machine. Bottom line, this works for me as any tablet would. When my husband goes to sleep, the TV goes off so that our bedroom is dark and quiet. However, if I still am not ready to go to sleep, having this larger screen versus that of my smart phone to watch a show on either Netflix, Prime, Paramount+, whatever, is easily doable and the ability to connect and Blue Toothe my headphones was seamless. In fact, Blue Toothing in general is easy and seamless. I am glad that I have this to use.
This review is from HP - 14" Laptop - Intel Celeron N4500 2021 - 4GB Memory - 64GB eMMC - Snowflake White
I would recommend this to a friendRated 4 out of 5 stars
It does the job for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I recently purchased the HP 14" Laptop in the beautiful Snowflake color, and I absolutely love the aesthetic—it gives the device a sleek and stylish touch. In terms of portability, this laptop is lightweight and easy to carry, making it great for on-the-go use. However, I wish I had paid closer attention to the storage and memory specs. With only 64GB of storage and 4GB of memory, I’ve found that I quickly run out of space, even without downloading much. This has made managing files and apps a bit challenging. I may need to invest in a memory card or external storage to help with file storage and make everyday use more seamless. That said, it remains a convenient, compact option for those prioritizing portability and basic computing needs.
This review is from HP - 14" Laptop - Intel Celeron N4500 2021 - 4GB Memory - 64GB eMMC - Snowflake White
I would recommend this to a friend- Pros mentioned:Battery life, Overall performance
Rated 5 out of 5 stars
Laptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.HP Laptop 14 2021 is a solid everyday computer with good performance for school and basic work. It boots quickly, runs smoothly, and has a clear display. Battery life is decent, and it is lightweight for travel. Overall it is a reliable budget-friendly laptop for students and casual users alike.
This review is from HP - 14" Laptop - Intel Celeron N4500 2021 - 4GB Memory - 64GB eMMC - Snowflake White
I would recommend this to a friend Rated 3 out of 5 stars
I wish it had more storage…
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The HP 14—dq3000dx laptop is an excellent choice for those who need to complete basic tasks. This valuable option is not made for everyone. If you need to do more than surf the web or use basic apps like email or word/notepad, I would look elsewhere. Even if you need to do basic task but are planning to do multiple things at once… I wouldn’t choose this option. You basically need to use one program for this laptop to be efficient. A good example to showcase how this system operates: I downloaded one program that I use for basic needs and connected it to my network drives. It took what felt like half a day to complete this task. Most laptops low to mid-tier could do this in the matter of minutes or seconds. Not this laptop. It does have a nice 14-inch screen that is sufficient for daily tasks along with 4gb of ram, a basic Intel Celeron processor, and 64GM eMMC. I do not recommend eMMC hard drives but in this case it works. Everything here is to meet basic standards of Windows 11. The body is well built and so is the keyboard and trackpad. The laptop also has a built in SD card reader which you will most likely use owning this laptop. There is not much storage on the eMMC drive and it wouldn’t allow me to download a 11gb file. So having the ability to add in a SD card and it is not in the way/visible is helpful. It really should come equipped with a 128 GB hard drive. I cannot rate this laptop more than 3 stars due to the hard drive situation. While a value laptop, you should be able to download a file that’s only a few GB and not need an external solution. This is a great option; however, if you need something on the go and don’t want to worry about your primary laptop getting damaged, or again if you just have the bare minimum basic needs.
This review is from HP - 14" Laptop - Intel Celeron N4500 2021 - 4GB Memory - 64GB eMMC - Snowflake White
No, I would not recommend this to a friend- Pros mentioned:Battery life, Overall performance
Rated 5 out of 5 stars
proven to be extremely durable
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recently purchased this laptop for my small kids and it has exceeded all my expectations. Not only is it incredibly affordable, but it has proven to be extremely durable as well. My children tend to be quite rough with their belongings, but this laptop has withstood their daily usage without any issues. What impressed me the most about this laptop is its ability to handle everything my kids need it for, without any lag or slowdowns. They use it for their school assignments, watching videos, and playing educational games, and it never fails to deliver a smooth and efficient performance. The screen quality is impressive, providing them with clear and vibrant visuals. Additionally, this laptop is lightweight and compact, making it easy for my kids to carry it around or transport it when needed. This portability has been a great feature for our family, especially during long trips or when visiting relatives. Another aspect worth mentioning is the battery life. This laptop has a remarkable battery that can last for hours, allowing my kids to enjoy uninterrupted playtime or complete their schoolwork without any interruptions. It has also been incredibly convenient during power outages or situations where a charging outlet is not readily available. In conclusion, this laptop has been a fantastic investment for my small kids. Its affordability, durability, and excellent performance make it a perfect choice for families with young children. I highly recommend it to anyone looking for an inexpensive and reliable option that can withstand the demands of daily use by kids.
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue
I would recommend this to a friend - Pros mentioned:Battery life
Rated 5 out of 5 stars
Great Slick modern Microsoft budget PC
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's been a while since I have owned an HP PC. Let's get through setup... Setup was super easy. Charged it up. Fired it up and went through the step by step process. Windows updates took a bit. But nothing out of the ordinary. Comes with MS Office for 1 year free. Nice. Just gotta remember to either cancel or get a othe license cheaper elsewhere. Usability. Size is nice. Keyboard layout is nice. Not too compact to where you hit keys your don't want. Also peripheral availability is good .. USB C X1, USB A x 2, HDMI, headphone Jack, SD Card. Typical screen for budget laptop is a bit harder on the eyes. I wished companies made screens a bit better. Battery life is great. 5 straight days of about 4 hours each day and battery is still good. Internet use is good. Speed is pretty good online. Camera video calling is good. No issues. Color is nice. My wife really liked the nice clean white color. Overall. Great budget PC. If you are looking for a PC that is pocket friendly look no further here it is. Good job HP.
This review is from HP - 14" Laptop - Intel Celeron N4500 2021 - 4GB Memory - 64GB eMMC - Snowflake White
I would recommend this to a friend - Pros mentioned:Battery life, Size
Rated 4 out of 5 stars
Small And Decent
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My boyfriend just bought this, since it was on sale. I didn’t think much of it, BUT this little laptop has a good processing speed. He bought it for his job, where he submits photos, does report reviews and make appointments . He is able to multi task on it . I would say up to 6 tabs before it starts processing a little slower, such as loads longer for documents or pages to load. It’s lightweight and a good size to fit in any tote/backpack . He carries it with him and the battery lasts a while. I would say this is a good purchase for anyone who needs it for basic needs, even to watch YouTube , movies or just browsing on the internet.
This review is from HP - 14" Laptop - Intel Celeron N4500 2021 - 4GB Memory - 64GB eMMC - Snowflake White
I would recommend this to a friend - Pros mentioned:Ease of use, Overall performance
Rated 5 out of 5 stars
Good lap top.
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this as a Christmas gift for a person who has even less computer skills than me which I didn't think was possible but it's easy to set up does everything that we need it's still working today and I would recommend it first anybody that just needs it to look things up order stuff online to pay your bills that's what I use it for I imagine it's capable of doing many other things but at my age and my computer skills I'm happy I can turn the thing on but as far as I'm concerned it's a it's a really nice computer laptop
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue
I would recommend this to a friend - Pros mentioned:Battery life, Overall performance
Rated 5 out of 5 stars
Great laptop for work and daily use
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m very happy with this laptop. It’s fast, lightweight, and perfect for everyday tasks like browsing, work, and streaming. The screen quality is sharp, the battery lasts for several hours, and it runs smoothly without issues. Definitely a great value for the price.
This review is from HP - 14" Laptop - Intel Celeron N4500 2021 - 4GB Memory - 64GB eMMC - Snowflake White
I would recommend this to a friend Rated 2 out of 5 stars
Too slow, not enough usable memory
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bearing in mind that this is a very basic entry-level laptop, the performance of the HP dq3000dx was still a little disappointing for my needs. The price is very economical if you intend to use it for light tasks, like reading or sending an occasional email, or typing up a letter, or very light web surfing. I don’t recommend it for gaming or long video play because of the lagging and buffering I experienced. I’m sure the lag in overall performance is due to it only processing at 1.1 GHz and having 4GB of RAM, which isn’t that much in today’s world. Set up out of the box took about two and a half hours, but the majority of that time was updates installing. It comes with Windows S-mode, which I left alone instead of turning it off to be able to install other apps like I’d intended. I didn’t want to bog the system down any further. The white color of the casing is nice, and I like that the keyboard has a light wood grain look to it even though it’s plastic. I would prefer that the keyboard was backlit though because the keys are very difficult to see without light. I miss the numeric keypad also, but it didn’t surprise me that this laptop doesn’t have one. It’s great that HP included a USB C port, HDMI port, and an SD card slot in addition to the standard USB A ports and headphone jack. The laptop also comes with the typical HP power cord and port. Battery life seems to be averaging about 5-7 hours before needing a charge. I wasn’t able to get 12 hours of video playing like the specs say, but I’ll say that it has good battery life considering how slow the overall performance of the machine is. This laptop may be ideal for a younger child as a first computer or someone that may only need to get online periodically, but I don’t recommend it for anyone that doesn’t have a lot of patience.
This review is from HP - 14" Laptop - Intel Celeron N4500 2021 - 4GB Memory - 64GB eMMC - Snowflake White
No, I would not recommend this to a friend- Pros mentioned:Battery life
Rated 4 out of 5 stars
A very nice laptop for the price.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this mainly to check my emails and watch online tutorials while I'm travelling. It's not a gaming laptop by any means, but it's nice enough for its intended purpose. You might want to consider something with more RAM and faster processing speeds if you plan to do more than watch tutorials or Netflix. It's very lightweight, and the battery lasts a few hours when fully charged.
This review is from HP - 14" Laptop - Intel Celeron N4500 2021 - 4GB Memory - 64GB eMMC - Snowflake White
I would recommend this to a friend Rated 5 out of 5 stars
Wonderful school computer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have a few! This laptop is wonderful to run my kids homeschool program and I love how light weight it is for the younger kids as well.
This review is from HP - 14" Laptop - Intel Celeron N4500 2021 - 4GB Memory - 64GB eMMC - Snowflake White
I would recommend this to a friend










