Customer Ratings & Reviews

The HP 14—dq3000dx laptop is an excellent choice for those who need to complete basic tasks. This valuable option is not made for everyone. If you need to do more than surf the web or use basic apps like email or word/notepad, I would look elsewhere. Even if you need to do basic task but are planning to do multiple things at once… I wouldn’t choose this option. You basically need to use one program for this laptop to be efficient. A good example to showcase how this system operates: I downloaded one program that I use for basic needs and connected it to my network drives. It took what felt like half a day to complete this task. Most laptops low to mid-tier could do this in the matter of minutes or seconds. Not this laptop. It does have a nice 14-inch screen that is sufficient for daily tasks along with 4gb of ram, a basic Intel Celeron processor, and 64GM eMMC. I do not recommend eMMC hard drives but in this case it works. Everything here is to meet basic standards of Windows 11. The body is well built and so is the keyboard and trackpad. The laptop also has a built in SD card reader which you will most likely use owning this laptop. There is not much storage on the eMMC drive and it wouldn’t allow me to download a 11gb file. So having the ability to add in a SD card and it is not in the way/visible is helpful. It really should come equipped with a 128 GB hard drive. I cannot rate this laptop more than 3 stars due to the hard drive situation. While a value laptop, you should be able to download a file that’s only a few GB and not need an external solution. This is a great option; however, if you need something on the go and don’t want to worry about your primary laptop getting damaged, or again if you just have the bare minimum basic needs.

I have had difficulty choosing between a Chromebook and an entry level Windows Laptop. Chromebooks typically work quite well, but they feel limited in functionality as they are designed around the Google programs. This HP Windows PC is less restricted [than a Chromebook], but often feels prohibitively slow. I ordered the computer for my 10-year-old son to use mainly for school - and also for a bit of entertainment. For an entry level PC, the laptop is decent - but does leave a lot to be desired. After installing a whole slew of updates, the speed of the computer did improve, but it can still feel frustratingly slow fairly often. Opening systems & programs take so long to open that the user begins to doubt if the request has even registered. My son is convinced that his school Chromebook is noticeably faster at opening web pages and programs. It is slow enough that I genuinely worry that he will avoid using it. While I like that the lid has a webcam built in, I do not like that there is no camera cover. I also do not like that the laptop only has about 15 gigs of free hard drive space. Thankfully there is an SD card slot, but this means more money will be spent to ensure he has enough storage to save documents, projects, pictures, etc. Seasaw does function for his schoolwork, and he is technically able to play Roblox - although it does not run consistently smooth. Even light games like Candy Crush lag at times. I am still torn when comparing with a Chromebook. I still like having the open availability of Windows and I do like that it comes with a dedicated CoPilot A.I. button, but I wish the computer would run more smoothly. If you choose a Windows Laptop over a Chromebook, save up for as much computer you can afford. This HP works and will get you through most tasks, but you'll have to be patient through lag and slow load times. Pros: + SD Card Slot + Dedicated CoPilot button (A.I. chat) + Pin Hole Microphone does a fantastic job at capturing quality audio + Lid features a small tab to assist with opening + Light weight + Some nice stylish details such as the subtle design around the keyboard & trackpad Cons: - No camera cover - No fingerprint reader - Keyboard is not backlit - Keyboard feels spongey and cheap - Only comes with about 15 gigs of usable hard drive space - Does not charge with USB-C - Extremely limited graphics capabilities

How this computer for not even a month and it is the worst computer

I prefer to write short reviews, so I will try to keep things short, but there's alot to cover. So the TLDR version is: Good battery work laptop, ok at youtube/netflix, no gaming. Firstly, this is a simple laptop to accomplish simple tasks. It's light, it has low storage space low memory intentionally to keep things economical. So don't expect this to be running any video games or video editing When you first turn it on and start up, it's going to take about 2 hours. My gigabit wifi, I was able to download all the updates in about 20 minutes, but after initial update, there's more updates, and with the amount of updates, it'll take a while. Wished it came with a more updated Windows, but it's pretty standard in the industry, it's fine. Just know it'll take about 2 hours. Once you're up and running, the first thing I notice is the color / contrast of the screen. You can watch movies or youtube videos, but you're not going to get cinema grade reproductions here. Which is fine, but just know that's what you're getting. The contrast is mediocre at best, poor blacks and grey transitions. This coupled with the 1366x768 resolution 60hz refresh rate, this is a document/excel machine, with a touch of AI, not a cinema. Immediately, noticeable also is the speed of the computer. It's a laptop, so saving on power/speed is versatile to keep the laptop going, but it can bother some people. I think the stuttering bothered me a little bit, and although it voids your warranty, if you're comfortable this does have a user upgradeable memory. I had an 8gb DDR4 module laying around so I opened it up and immediately felt an improvement, but still stutters every once in a while. I included a photo of the layout if anyone needs to use it as reference. The case is easy to remove, just follow some guides. Speaker wise, nothing noteworthy, it's simple, enough to get the job done. Having the negatives out of the way, there are a few things I do appreciate on this guy. The battery life, out of the box (the power management settings, the brightness, etc, I left it the way it is) I was able to get 10 hours of use, give or take. I didn't hold a watch to it but I was able to get through a work day and then a few hours after work with this laptop. The machine is light, easy to carry, easy trackpad to work with, with a little AI button to top it off. I would recommend this to a friend if they knew they were getting a work laptop.

Should have known by the price! Laptop is slow and barely works. Missed our return window in the Holiday season rush. Don’t waste your money! Cute color and good size!

I’d rather give this thing no stars! It’s crap! Purchased on sept 29-2023 and now on oct. 17-2023 it is glitching the screen keeps changing colors it’s ridiculous

I love this labtop so far.... the colors beautiful and the price is amazing... im still a noob at labtops but its fast and great so far forsure a must buy for the price

Easy to use for my 7 year old and works very well. It’s speed it good

The Laptop was great when I first received it then the screen started to go blank and freeze at times. The battery life lasts a while & the screen quality is great.

I was sold a computer with someone name already log into it

No very good quality, I sent it back to repair it,

Lightweight, basic and great for everyday use. I use it for college classes and it serves its purpose well!

Just buy a better brand lap top! Don’t waste your money.

Absolutely Loved it! High Star Quality, Packing Very Nice

It crashed already and I'm not really sure why. Paper weight.

Iit continues to cut off i could not find any body to take it back because of knee surgery.

nboxing - The laptop comes boxed with a slim AC adaptor and setup card. It’s easy to set up - Just plug it in to charge and hit power. Windows 11 will walk you through all of the initial options. I appreciate the the packaging is entirely recyclable. First impressions - It’s a budget laptop, similar to a Chromebook. The build is mostly plastic but the chassis and screen do not have much flex in them. The screen feels adequately protected to be placed in a standard backpack or notebook case. The screen has accurate color and is quite bright. Once set up, I noted that the viewing angle sweet spot on the screen is quite narrow. This might present challenges if you have more than one person trying to watch a streaming service on the screen. The keyboard has quite a bit of flex in it but feels quite tough overall. Battery Life - I did not check the official rating or expectation, I found I could play through three feature length films and have 20-35 percent battery left. I was able to surf and read for hours without significant or fast drain. A few hours of Netflix was also possible. Connectivity - Wifi of course and also bluetooth. I was able to connect bluetooth mice, a headset and other devices without issue. Overall performance - Quite good for such a “low spec” machine - It’s always fun to use a laptop like this for everyday tasks and Have everything open quickly or play perfectly. Windows S Mode ? - Windows “S” mode is enabled out of the box. This is effectively windows home edition with extra safeguards in place where apps can only be installed from the windows store. I tested this and it worked as expected but ultimately disabled it to Install additional applications like visual studio code, openoffice and Blender3d. If I were setting this laptop up for pre-teen or inexperienced user - I would leave it in “S” mode. There is no cost to turn this mode off and windows becomes “Home edition”. Windows Recovery - If you want to restore this laptop to out of the box condition, it can do so from a hidden image on the internal storage. It can also be backed up and restored to a 128GB or larger USB drive. What I love ! Full size SD card slot to add storage Performance fine for daily tasks Great Battery Life - Plays through 3-4 movies ! Room for improvement - A backlit keyboard would be appreciated

If you are looking for a bare-bones, decent quality, and highly portable little laptop, this is a good choice. From a users standpoint, this is for very basic use. Wouold be great for a student. Certainly capable for using basic business suites (spreadsheets, word processing, basic visual presentations etcetera) as well as basic internet browsing. As for the portability I mentioned, it is thin and lightweight. Slips easily into a backpack and won't weigh you down. It has a quality feel and an attractive look. Another nice thing, it is really quite inexpensive, mso if you mare traveling or it gets lost or stolen, you not losing a $2000 souped up gaming mmachine. The processos is an Intel Celeron N4500 @ 1.1Ghz. Certainly a capable core for the thinngs I mentioned previously. It has 4 Gb of RAM. That's about the smallest and bare minimum in this day of age. One frusturating thing (and it's not a hardware fault, but rather a software {Windows, anyone?}) issueis the default "S Mode" in the Microsoft App store. This "disallows" the installation of any non-approved apps; So if you prefer any other browser (Chrome, DuckDuck Go, Firefox etc) youneed to turn off "S Mode". And in classic Microsoft fashion, they don't make it intuitive at ALL to do. As a techie guy, it took me a bit to fuigure it out. I looked MS support pages, and nothing they presented to turn it off was accurate. Again, not an HP hardware issue, but a Winows issue. In all, this is a great choice for basic, basic use.

This laptop works great and offers everything a more expensive laptop would. Larger screen is a plus. This was a great investment for what I intend to use it for.

Works perfect and easy to work with, I would recommend